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All properties in George Town, Penang, Malaysia
1 room, 2 adults

Hard Rock Hotel Penang, George Town

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • DVD player
Batu Ferringhi Beach, George Town, Penang, 11100, Malaysia

Upscale beachfront resort with spa, near Ferringgi Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
    • DVD player
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
Pool
Great pool
Beach
Beautiful beach
WiFi
Good internet service
Value
Fairly good value for money

Hard Rock Hotel Penang, George Town

from $75
  • Hillview Deluxe Room
  • Seaview Deluxe Room
  • Lagoon Deluxe Room
  • Studio Suite, 1 King Bed, Sea View
  • Rock Royalty Seaview Deluxe
  • Roxity Kids Suite
  • Deluxe Room, Terrace
  • Poolview Deluxe Room

What’s around Hard Rock Hotel Penang, George Town

Landmarks

  • On the beach
  • Ferringgi Beach nearby
  • ESCAPE Adventureplay nearby
  • Entopia by Penang Butterfly Farm nearby
  • Tropical Spice Garden nearby
  • Batu Feringghi Night Market nearby
  • Eden Parade Shopping Centre nearby
  • East Wind Watersports nearby

Getting around

  • Penang Intl. Airport (PEN) - 12.3 miles/19.8 km

At a glance

Key facts

Hotel size

  • This hotel has 250 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Continental breakfast daily (surcharge)
  • 2 restaurants
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Bicycle rentals on site
  • Golfing nearby
  • Mountain biking nearby
  • Nightclub
  • Beach umbrellas
  • Swim-up bar
  • Beach towels
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Designated smoking areas
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 50-inch LED TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Rock Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Starz Diner - This restaurant specializes in Asian cuisine and serves breakfast and dinner.

Pizzeria - This poolside restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Open daily.

Hard Rock Cafe Penang - This café specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Hard Rock Hotel Penang, George Town’s small print

Also known as

  • Hard Rock Hotel Penang
  • Hard Rock Hotel Penang George Town
  • Penang Hard Rock Hotel
  • Hard Rock Penang George Town
  • Hard Rock Hotel Penang Batu Ferringhi
  • Hard Rock Hotel Penang Resort
  • Hard Rock Hotel Penang George Town
  • Hard Rock Hotel Penang Resort George Town

Policies

This property's Kids Club is open only to children ages 4-12 years old.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MYR 3 per accommodation, per night

Optional extras

Continental breakfast is offered for an extra charge of MYR 56 for adults and MYR 28 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hard Rock Hotel Penang, George Town

  • Does Hard Rock Hotel Penang offer free cancellation for a full refund?
    Yes, Hard Rock Hotel Penang does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hard Rock Hotel Penang?
    Yes, there's free self parking.
  • Is there a pool at Hard Rock Hotel Penang?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Hard Rock Hotel Penang?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hard Rock Hotel Penang?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Hard Rock Hotel Penang?
    Yes, there are 2 onsite restaurants.

Recent reviews

Fabulous 8.6 From 381 reviews

Exceptional 10.0
It was amazing stay there.
KAR WAI, us1 night family trip
Very Good 8.0
Nice hotel.
1st time at a hard rock hotel. Nice design, fun music. Looked to be a good spot for the family.
Anthony, usRomance trip
Exceptional 10.0
Perfect getaway for relaxation
The room is big and comfortable. It's located right at the beach.Excellent & friendly Staff . Will stay here again.
Kher Yin, usTrip with friends
Exceptional 10.0
Great place for family and couples
Extremely professional and friendly staff provided everything we requested including brochures and specific directions to all of the available local attractions. Being just over 100 yards from the relaxing beach for sunrise and sunset walks was the best way to begin and end the day.
Randal, usRomance trip
Poor 2.0
Terrible
Room should be hill view but actually roof view and we could not open curtain . We request king bed and assigned king bed room but their king bed is combined two single bed so there is valley between two beds .
kazuhiro, usRomance trip
Exceptional 10.0
Location was good. My child liked the water park.
hk2 night family trip
Very Good 8.0
Great location, and great deal
We have chosen to stay at hardrock hotel as for its location and our previous experience in other hardrock branches. The location is great just beside the beach and a 15 min walk to the batu ferringhi night market, massage centers, mcdonald and some great restaurants nearby. The room was great, spacious, clean and with a good view of the sea. The only downside was the service by the restaurants staffs which showed lack of training and lack of staffs to handle the number of visitors specially during rush hours. The breakfast at main lobby lounge was great but the one at pizzaeria was simply very disappointing. Other than that we hope to return and see the improvements.
sg2 night trip
Poor 2.0
For the price, the room was small. Toilet design was weird. We could heard a high pitch screeching sound whenever some other rooms used the toilets.
sg3 night trip
Very Good 8.0
Plenty of choices for breakfast buffet, great hospitality by all staffs.
Rozaliana, my2 night family trip
Very Good 8.0
Ok Hotel with High Price
Good reasonable hotel with high price. No bath tub.
HWA THAI, my3 night family trip

Hard Rock Hotel Penang, George Town

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