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1 room, 2 adults

JW Marriott Hotel Shenzhen, Shenzhen

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for familiesThis property has good facilities for families.
6005 Shennan Boulevard, Futian District, Shenzhen, Guangdong, 518000, China

5-star hotel with 3 restaurants, connected to the convention center, near Shenzhen Convention and Exhibition Center
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
  • I stayed at this JW in 2010 and then again around 2012. I had such a nice experience at…Oct 28, 2019
  • The check in took too long. I waited almost 20 minutes!Sep 12, 2018

JW Marriott Hotel Shenzhen, Shenzhen

from $109
  • Executive Room, 1 King Bed, Business Lounge Access
  • Executive Studio, 1 King Bed, Business Lounge Access
  • Deluxe Room, 1 King Bed (Deluxe)
  • Deluxe Room, 1 King Bed (Deluxe)
  • Deluxe Room, 2 Double Beds
  • Executive Room, 2 Double Beds, Business Lounge Access
  • Executive Studio, 2 Double Beds, Business Lounge Access
  • Premier Room, 2 Double Beds

What’s around JW Marriott Hotel Shenzhen, Shenzhen

Top spots nearby

Recommended by this property

  • Splendid China Folk Village (3.2 mi / 5.1 km)
  • Window of the World (3.6 mi / 5.8 km)
  • Happy Valley (3.7 mi / 5.9 km)
  • Shenzhen University (6.3 mi / 10.1 km)

Getting around

  • Hong Kong (HKG-Hong Kong Intl.) - 38 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 27 min drive
  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Hong Kong Sheung Shui Station - 13 min drive
  • Shenzhen Station - 14 min drive
  • Xiangmihu Station - 23 min walk
  • Futian Station - 23 min walk
  • Lianhua West Station - 28 min walk

At a glance

Key facts

Hotel size

  • This hotel has 402 rooms

Check-in and check-out

  • Check-in time 2:00 PM-6:00 AM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
Things to do
  • Outdoor seasonal pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Pool umbrellas
  • Health club
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 13197
  • Conference space size (meters) - 1226
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Roll-in shower
  • Transfer shower
  • Lever door handles
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch Smart TV
  • Netflix
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Services include deep-tissue massages, hot stone massages, Swedish massages, and body wraps. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Public bath/onsen services include an indoor public bath (no mineral springs).

Dining

Cafe Chinois 万豪西餐厅 - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Man Ho 万豪中餐厅 - This restaurant specializes in dim sum and serves lunch and dinner. Reservations are required. Open daily.

Shizuku 丝日本料理 - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

The Lounge 大堂酒廊 - Onsite lobby lounge. Open daily.

JW Marriott Hotel Shenzhen, Shenzhen’s small print

Also known as

  • JW Marriott Hotel Shenzhen
  • JW Marriott Hotel Shenzhen Hotel Shenzhen
  • JW Marriott Shenzhen
  • JW Shenzhen
  • Marriott Hotel Shenzhen
  • Jw Marriott Shenzhen Shenzhen
  • JW Marriott Hotel Shenzhen Hotel
  • JW Marriott Hotel Shenzhen Shenzhen

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from March to November.
  • Pool access available from 6 AM to 10 PM.
  • Guests under 13 years old are not allowed in the fitness facility.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Rollaway beds are available for CNY 349.8 per night

    Buffet breakfast is offered for an extra charge of CNY 198 for adults and CNY 118 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Very Good 8.4 From 161 reviews

    Very Good 8.0
    Great hotel- bad enligh at concierge desk
    Great hotel but it would be better if concierge spoke better english. They sold us bus tickets to go to Hong Kong and the service was very poor -the first driver - taking us to border -didn’t help us with all the luggages we had- parked pretty far. We had to walk the entire parking lot into customs. We were never told of this. We would have made other arrangements. The ticket included the bus out of customs to Kowloon/Hong Kong. This bus driver made a stop and everyone got off the bus including us; it was the wrong stop- he didnt say this was not the Hong Kong stop. He also didn’t even bother to help anyone or confirm that passengers were taking their own luggage. Two of our luggages were out on the sidewalk because some other passenger removed them to get his; bus driver remained seated on the bus the entire time. When i tried to get my last luggage from the storage( had been pushed deep inside by other passengers) the bus started closing the storage door without even noticing I was there. It could have hit me! And after he left and we got a taxicab we found out we were 30 min away from Hong Kong. Very bad experience. They sold us a terrible service- to travel with luggage.
    JAIME, usBusiness trip
    Very Good 8.0
    Nice quiet area, nice hotel - very JW
    Wished the pool was bigger.
    usFamily trip
    Poor 2.0
    Find another hotel
    I would never stay at this property again bad food, bad service, find another hotel not one English speaking staff for a Marriot very disappointed
    David, usBusiness trip
    Exceptional 10.0
    JW Marriott
    Breakfast in the Executive was a challenge as I had to keep on checking if my egg order was ready as they did not bring it to you Angela and the team were very helpful Jasper also went out of his way to assist The rooms and corridors are becoming tired now and need a refurbishment
    Christina, gb7 night business trip
    Good 6.0
    Good
    JONGWON, hk1 night business trip

    JW Marriott Hotel Shenzhen, Shenzhen

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