The Ritz-Carlton, Shenzhen

Luxury hotel with full-service spa, connected to the convention center, near Shenzhen Convention and Exhibition Center

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Where to?

Dates

July 2025

August 2025

Relax by the serene pool, surrounded by modern outdoor seating and stunning city views.

Enjoy a panoramic city view from the comfort of this stylish room, featuring a seating area with sofas and a small table.

Enjoy a city view from the large window, with a flat-screen TV and a comfortable bed.

Experience the sleek, modern architecture of this urban hotel, featuring spacious balconies and well-lit windows.

Formal dining area with a round table and six chairs, set with white tableware and glassware.

Overview
Rooms
Location
Policies

Experience luxury and tranquility at The Ritz-Carlton, Shenzhen. Enjoy a refreshing Thai massage or aromatherapy treatment at the spa, bask in the sun by the pool with loungers and umbrellas, or unwind with yoga classes. With 3 on-site restaurants serving international cuisine and helpful staff available around-the-clock.

Exceptional

Popular amenities

Airport transfer
Electric vehicle charging point
Bar
Pool
Spa
Free parking

Main amenities (12)

Daily housekeeping
3 restaurants and 2 bars/lounges
Full-service spa
Outdoor pool and 2 hot tubs
Breakfast available
24-hour fitness centre
Sauna
Steam room
Pool bar
24-hour room service
Coffee shop/cafe
Massage/treatment rooms

For families (6)

Free cots/infant beds
Private bathroom
Separate bath and shower
Separate sitting area
Television
Garden

includes taxes & fees

3 Aug - 4 Aug

Room options

All rooms

1 bed

2 beds

Showing 21 of 21 rooms

1 bedroom, premium bedding, minibar, in-room safe

Premier King Bed Room

Very good

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

Pillow menu

Blackout curtains

Down duvet

55 sq m
City view
Sleeps 3
1 King Bed

Club Executive King Bed Suite

Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Pillow menu

104 sq m
City view
Sleeps 3
1 King Bed

Deluxe King Bed Room

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

Pillow menu

Blackout curtains

Down duvet

50 sq m
City view
Sleeps 3
1 King Bed

Club Deluxe King Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Pillow menu

Blackout curtains

50 sq m
City view
Sleeps 3
1 King Bed

Club Executive Twin Bed Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Pillow menu

Blackout curtains

104 sq m
City view
Sleeps 3
2 Double Beds

Premier Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Pillow menu

Blackout curtains

104 sq m
Sleeps 3
1 King Bed

Club Premier King Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Pillow menu

Blackout curtains

55 sq m
City view
Sleeps 3
1 King Bed

Deluxe Garden View Twin Bed Room

Good

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

Pillow menu

Blackout curtains

Separate bedroom

50 sq m
Sleeps 3
2 Double Beds

Premier Twin Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

Pillow menu

Blackout curtains

Separate bedroom

55 sq m
City view
Sleeps 3
2 Double Beds

Deluxe Twin Bed Room

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

Pillow menu

Blackout curtains

Separate bedroom

50 sq m
City view
Sleeps 3
2 Double Beds

Club Premier Twin Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Pillow menu

Blackout curtains

55 sq m
City view
Sleeps 3
2 Double Beds

Club Deluxe Twin Bed Room

Very good

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Pillow menu

Blackout curtains

50 sq m
City view
Sleeps 3
2 Double Beds

Design Garden View King Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

Pillow menu

Blackout curtains

Separate bedroom

50 sq m
Sleeps 3
1 King Bed

Design Premier King Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

Pillow menu

Blackout curtains

Separate bedroom

55 sq m
City view
Sleeps 3
1 King Bed

Design Garden View Twin Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

Pillow menu

Blackout curtains

Separate bedroom

50 sq m
Sleeps 3
2 Double Beds

Design King Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

Pillow menu

Blackout curtains

Separate bedroom

48 sq m
City view
Sleeps 3
1 King Bed

Deluxe Garden View King Bed Room

Wonderful

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

Pillow menu

Blackout curtains

Separate bedroom

50 sq m
Sleeps 3
1 King Bed

Design Twin Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

Pillow menu

Blackout curtains

Separate bedroom

50 sq m
City view
Sleeps 3
2 Double Beds

The Ritz-Carltion Suite

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Pillow menu

446 sq m
City view
Sleeps 3
1 King Bed

Carlton Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Pillow menu

Blackout curtains

118 sq m
City view
Sleeps 3
1 King Bed

Club Junior Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Pillow menu

Blackout curtains

62 sq m
City view
Sleeps 3
1 King Bed

Similar properties

Enjoy a premium dining experience with a stunning city view from this elegantly furnished room.

Pool
Spa
Airport transfer
Free parking

€178 nightly

€189 total

Total includes taxes and fees

20 Jul - 21 Jul

About the area

116 Fuhua San Road, Futian District, Shenzhen, Guangdong, 518048

What's nearby

Shenzhen Convention and Exhibition Center - 6 min walk - 0.6 km
Coco Park Shopping Center - 1 min drive - 0.7 km
Huanggang Border Crossing - 2 min drive - 2.1 km
Shenzhen Lianhuashan Park - 2 min drive - 2.1 km
Huaqiangbei - 3 min drive - 3.1 km

Getting around

Shenzhen (SZX-Shenzhen Intl.) - 32 min drive
Hong Kong International Airport (HKG) - 50 min drive
Hong Kong Lok Ma Chau Station - 3 min drive
Shenzhen Station - 6 min drive
Sungang Railway Station - 9 min drive
Gangxia Station - 8 min walk
Shenzhen Convention and Exhibition Center Station - 11 min walk
Fumin Station - 15 min walk
Airport shuttle (surcharge)
Train station pickup (surcharge)

Restaurants

‪金皇廷 - ‬2 min walk
‪东煌海鲜酒楼 - ‬2 min walk
‪唐恩都乐甜甜圈 - ‬2 min walk
‪麦当劳 - ‬2 min walk
‪Paletto意大利餐厅 - ‬1 min walk

About this property

The Ritz-Carlton, Shenzhen

When you stay at The Ritz-Carlton, Shenzhen, you'll be within a 15-minute walk of Shenzhen Convention and Exhibition Center and Coco Park Shopping Center. You can visit the spa to be pampered with hot stone massages, body wraps or aromatherapy, and Flavorz 全日制餐厅, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar. The helpful staff and overall property condition get great marks from fellow travellers. Public transportation is only a short walk: Gangxia Station is 8 minutes and Shenzhen Convention and Exhibition Center Station is 11 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

More about this property

At a glance

Hotel size

- 280 rooms
- Arranged over 28 floors

Arriving/Leaving

- Check-in start time: 2:00 PM; check-in end time: anytime
- Express check-in/out available
- Minimum check-in age – 18
- Check-out time is noon

Special check-in instructions

- This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Pets

- No pets or service animals allowed

Internet

- Free WiFi in public areas
- Free WiFi (speed: 25+ Mbps) and wired internet access in rooms

Parking

- Free secured on-site self-parking
- Secured on-site extended parking (CNY 60 per day)
- Wheelchair-accessible parking and van parking on site
- Electric vehicle charging point on site
- On-site garage

Transfers

- Airport shuttle (available 24 hours)*
- Train station pickup*

Other information

- Designated smoking area (fines apply)

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
3 restaurants
2 bars/lounges
Poolside bar
Coffee shop
Coffee/tea in a common area
Private dining
24-hour room service
Snack bar/deli
Water dispenser

Travelling with children

Children's menu
Fence around the pool
Lifeguard on-site

What to do

Fitness classes
Pilates classes
Yoga classes
Mountain climbing nearby

Working away

Business centre
Meeting room
Conference centre

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Pool umbrellas
Romance packages

Facilities

1 building/tower
Built in 2008
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
24-hour fitness centre
An outdoor pool
Full-service spa
2 hot tubs
Sauna
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall

Accessibility

Lift
Lift door width (centimetres): 110
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Portable bath seats
Lowered plug sockets in bathroom
Height-adjustable showerheads
Transfer shower
Doorbell and phone notifications
Lever door handles

Room amenities

Be entertained

IPod docking station
DVD player
Television
Satellite TV channels

Home comfort

Air conditioning
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board

Sleep well

Pillow menu
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Free cot/infant bed

What to enjoy

Separate sitting area

Freshen up

Private bathroom
Separate bath and shower
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper

Stay connected

Laptop-friendly workspace
Free newspapers
Complimentary wireless Internet access (speed of 25+ Mbps) and free wired Internet
Phone

Food and drink

Meal delivery service
Free bottled water
Free tea bags/instant coffee

Daily housekeeping
In-room safe
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Local maps

Special features

Spa

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Guests under 18 years old are not allowed in the spa.

Dining

Flavorz 全日制餐厅 – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Xingli 中餐厅 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Paletto 意大利餐厅 – This fine-dining restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. Open daily.

Curv – This bar serves dinner and light fare. Happy hour is offered. Open daily.

Onyx – This lobby lounge serves breakfast, lunch, dinner and light fare. Open daily.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately CNY 217 for adults and CNY 108.5 for children
Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (one way)
Train station pick-up service is offered for an extra charge

Renovations and closures

The property will be renovating from 14 August 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:

Selected guestrooms

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Children & extra beds

Rollaway beds are available for CNY 408.1 per day

Parking

Secured extended parking costs CNY 60 per day

Pool, spa, & gym (if applicable)

Pool access available from 6:00 AM to 11:00 PM
Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 18 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Ritz-Carlton Shenzhen Hotel

Ritz-Carlton Shenzhen

The Ritz-Carlton, Shenzhen Hotel Shenzhen

The Ritz Carlton, Shenzhen

The Ritz-Carlton, Shenzhen Hotel

The Ritz-Carlton, Shenzhen Shenzhen

The Ritz-Carlton, Shenzhen Hotel Shenzhen

Frequently asked questions

Does The Ritz-Carlton, Shenzhen offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, Shenzhen?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at The Ritz-Carlton, Shenzhen?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Ritz-Carlton, Shenzhen?

Yes, there's free self parking. Electric car charging is available.

Is an airport shuttle service offered by The Ritz-Carlton, Shenzhen?

Yes, an airport shuttle is available. The charge is CNY 600 per vehicle one way.

What are the check-in and check-out times at The Ritz-Carlton, Shenzhen?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.

What is there to do at The Ritz-Carlton, Shenzhen and nearby?

Have fun during the warmer months with activities nearby such as mountain climbing. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. The Ritz-Carlton, Shenzhen also has 2 bars, an outdoor pool and a 24-hour fitness centre, as well as a sauna and a garden.

Are there restaurants at or near The Ritz-Carlton, Shenzhen?

Yes, there are 3 on-site restaurants, featuring international cuisine.

What's the area around The Ritz-Carlton, Shenzhen like?

The Ritz-Carlton, Shenzhen is in Futian, a short 8-minute walk from Gangxia Station and 7 minutes' walk from Shenzhen Convention and Exhibition Center.

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The Ritz-Carlton, Shenzhen Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

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The Ritz-Carlton, Shenzhen

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Reviews

Popular amenities

Main amenities (12)

For families (6)

Room options

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Premier King Bed Room

Highlights

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Club Executive King Bed Suite

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Deluxe King Bed Room

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Club Deluxe King Bed Room

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Club Executive Twin Bed Suite

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Premier Suite

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Club Premier King Bed Room

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Deluxe Garden View Twin Bed Room

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Premier Twin Bed Room

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Deluxe Twin Bed Room

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Club Premier Twin Bed Room

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Club Deluxe Twin Bed Room

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View all photos for Design Garden View King Room

Design Garden View King Room

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Design Premier King Room

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Design Garden View Twin Room

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Design King Room

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View all photos for Deluxe Garden View King Bed Room

Deluxe Garden View King Bed Room

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Design Twin Room

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The Ritz-Carltion Suite

Highlights

View all photos for Carlton Suite

Carlton Suite

Highlights

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Club Junior Suite

Highlights

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About the area

What's nearby

Getting around

Restaurants

About this property