6/10 Good
13 March 2023
apartment itself is good, location is walkable to tourist spots and restaurants, coffee shops, clean and comfortable. But the worst part is the reservation issue. I booked a 2 bedroom 2 bathroom apratment from Expedia but turned out to be just 1 bathroom which is so inconvenient to we two couples travel together. Called the property management office and poor communication. they said will reply us the next morning for any 2bed2bath apartment to replace but never called. I talked to Expedia and they confirmed we have a booking of 2bedroom 2 bathroom apartment but the property emailed back it is not their responsiblity and they only offered 2bedroom 1 bathroom apartment. asked us to talk to Expedia. Their website did show they have 2 bed2bath apartment and the photo we received from the confirmation eamil als with a photo of the 2bed2bath apartment with a big open kitchen. That is the worst part of our booking experience with this property.
Peter
Peter, 2-night trip with friends
Verified Expedia guest review