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SO/ Sofitel Hua Hin

5.0 star property
Beachfront resort in Cha-am with spa and beach shuttle

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Escape to the sun-kissed shores of SO/ Sofitel Hua Hin, a luxury boutique resort by the sea. With an adjacent golf course, beachfront dining and 4 outdoor pools, this tropical haven offers endless ways to unwind. The private beach beckons with free cabanas and sun loungers while SoSPA tempts with treatments like reflexology or a facial.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 4 outdoor pools
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • 24-hour fitness center
  • Outdoor tennis court
  • Steam room
  • Free use of bicycles

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
$133 nightly
The total price is $145
Apr 23 - Apr 24
Total with taxes and fees

Why we love this property

Sandy beach getaway
This resort boasts a private beach with free cabanas and loungers. Beach yoga and beachside massages enhance the experience at this waterfront haven.
Revitalizing spa escape
A full-service spa offers aromatherapy, massages, and body treatments. Beach yoga, a hot tub, and deep soaking tubs elevate wellness options.
Art deco beachside bliss
This luxury boutique resort boasts art deco architecture and ocean views. The private beach and poolside restaurant create a stunning visual paradise.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 1 King Bed, Garden View (So Comfy)

Premium bedding, free minibar items, in-room safe, desk

Room, 1 King Bed, Garden View (So Comfy)

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds, Garden View (So Comfy)

Twin Room, 2 Twin Beds, Garden View (So Comfy) | Premium bedding, free minibar items, in-room safe, desk

Twin Room, 2 Twin Beds, Garden View (So Comfy)

  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Villa, 1 Bedroom, Private Pool (So Pool Villa, So Nature Design)

Villa, 1 Bedroom, Private Pool (So Pool Villa, So Nature Design) | Premium bedding, free minibar items, in-room safe, desk

Villa, 1 Bedroom, Private Pool (So Pool Villa, So Nature Design)

  • 1292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Garden View (SO Family Kids House)

Family Room, Multiple Beds, Garden View (SO Family Kids House) | Premium bedding, free minibar items, in-room safe, desk

Family Room, Multiple Beds, Garden View (SO Family Kids House)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Family Room, Multiple Beds, Garden View (So Family)

Family Room, Multiple Beds, Garden View (So Family) | Premium bedding, free minibar items, in-room safe, desk

Family Room, Multiple Beds, Garden View (So Family)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Signature Studio, 1 King Bed, Pool View (So Studio)

Signature Studio, 1 King Bed, Pool View (So Studio) | Premium bedding, free minibar items, in-room safe, desk

Signature Studio, 1 King Bed, Pool View (So Studio)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Studio, 2 Twin Beds, Pool View (So Studio)

Signature Studio, 2 Twin Beds, Pool View (So Studio) | Premium bedding, free minibar items, in-room safe, desk

Signature Studio, 2 Twin Beds, Pool View (So Studio)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Signature Room, 1 King Bed, Pool Access (SO Comfy Pool Access)

Premium bedding, free minibar items, in-room safe, desk

Signature Room, 1 King Bed, Pool Access (SO Comfy Pool Access)

  • 1076 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Signature, 1 King Bed, Pool Access (So lofty)

Premium bedding, free minibar items, in-room safe, desk

Signature, 1 King Bed, Pool Access (So lofty)

8.0 out of 10
Very good
(1 review)
  • 1033 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Private Pool (SO POOL VILLA)

Villa, 2 Bedrooms, Private Pool (SO POOL VILLA) | Premium bedding, free minibar items, in-room safe, desk

Villa, 2 Bedrooms, Private Pool (SO POOL VILLA)

  • 2605 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

View all photos for Villa, 2 Bedrooms, Beachfront, Private Pool

Villa, 2 Bedrooms, Beachfront, Private Pool | Premium bedding, free minibar items, in-room safe, desk

Villa, 2 Bedrooms, Beachfront, Private Pool

  • Beach view
  • 2600 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Family Suite, Multiple Beds, Pool View

Family Suite, Multiple Beds, Pool View | Premium bedding, free minibar items, in-room safe, desk

Family Suite, Multiple Beds, Pool View

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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8.2 out of 10, Very Good, 1,001 reviews
$58 nightly
The price is $63
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Total with taxes and fees
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About the neighborhood

Map
115 Moo 7, Tambol Bangkao, Cha-am, Phetchaburi, 76120

What's nearby

  • Cha Am Hospital - 6 min drive - 4.6 km
  • Cha-am Wednesday Night Market - 8 min drive - 6.1 km
  • Cha-am Beach - 9 min drive - 7.3 km
  • Cha-am Forest Park - 11 min drive - 8.1 km
  • Swiss Sheep Farm - 11 min drive - 10.0 km

Getting around

  • Hua Hin (HHQ-Hua Hin Intl.) - 25 min drive
  • Suvarnabhumi Intl. Airport (BKK) - 178 min drive
  • Cha-am Station - 8 min drive
  • Cha-am Huai Sai Nua Station - 19 min drive
  • Cha-am Huai Sai Tai Station - 21 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪ครัวเม็ดทราย (Krua Met Sai) - ‬7 min drive
  • ‪Beach Society - ‬5 min walk
  • ‪MORE THAN Beach & Cafe - ‬18 min walk
  • ‪Byon Coffee Bar - ‬5 min drive
  • ‪ครัวหมึกหอม - ‬3 min drive

About this property

SO/ Sofitel Hua Hin

Putting you within a 10-minute drive of Cha-am Beach, SO/ Sofitel Hua Hin offers a private beach where you can enjoy free cabanas, beach umbrellas, and beach massages. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. White Oven, one of 2 restaurants, serves Thai cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious resort include a free kid's club, a beach bar, and a 24-hour fitness center. Fellow travelers say good things about the overall property condition.

At a glance

DONE

Hotel size

    • 109 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 16
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Free onsite valet parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
    • Beach shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Mini golf
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Toys
  • Pool toys
  • Lifeguard on site

What to do

  • On a private beach
  • Beach shuttle (surcharge)
  • Tennis
  • Beach yoga
  • Fitness classes
  • Basketball
  • Mini golf
  • Cave exploring
  • Pool table
  • Golfing nearby
  • Mountain climbing nearby

Working away

  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach shuttle (surcharge)
  • Free bicycle rentals
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf caddy on site
  • Golf cart on site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 8 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • Adjacent to a golf course
  • 4 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

So Spa has 5 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

White Oven - This poolside restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Beach Society - This beachfront restaurant specializes in seafood and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
SO Sundae - This coffee shop is located by the pool. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 680 for adults and THB 340 for children
  • Airport shuttle service is offered for an extra charge of THB 3500 per vehicle (one-way)
  • Area shuttle and beach shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for THB 1500.0 per night
  • Airport shuttle service for children up to age 18 costs THB 3500 (one-way)

Pets

  • Pets are allowed for an extra charge of THB 1500 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does SO/ Sofitel Hua Hin offer free cancellation for a full refund?

Yes, SO/ Sofitel Hua Hin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at SO/ Sofitel Hua Hin?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at SO/ Sofitel Hua Hin?

Yes, cats and dogs are welcome. There's a charge of THB 1500 per pet, per night. Food and water bowls are available.

Is parking offered on site at SO/ Sofitel Hua Hin?

Yes, there's free self and valet parking. Free RV/bus/truck parking is available.

Is airport shuttle service offered by SO/ Sofitel Hua Hin?

Yes, an airport shuttle is available. The charge is THB 3500 per vehicle one-way.

What are the check-in and check-out times at SO/ Sofitel Hua Hin?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at SO/ Sofitel Hua Hin and nearby?

Have fun with onsite activities like beach yoga and cycling, and practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. SO/ Sofitel Hua Hin also has a private beach, a waterslide, and a 24-hour fitness center, as well as spa services, an arcade, and a picnic area.

Are there restaurants at or near SO/ Sofitel Hua Hin?

Yes, there are 2 onsite restaurants, featuring beachfront dining, Thai cuisine, and ocean views.

Does SO/ Sofitel Hua Hin have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does SO/ Sofitel Hua Hin have any outdoor private spaces?

Yes, every room features a balcony or patio.

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Reviews

SO/ Sofitel Hua Hin Reviews

9.0

Wonderful

9.0

Cleanliness

7.0

Location

9.0

Staff & service

8.6

Property conditions & facilities

Popular mentions

Food
Restaurant
Recreation
Service staff
Room

Reviews

Verified

10/10 Exceptional

What a magical place! This place is full of hospitality. It was clean, the rooms are big and spacious. The beds are comfortable. They have everything you need for adults, kids, and family’s. We visited the Spa everyday we were there. AU and SA give the best massages, facials and are most accommodating. AU gives the BEST Thai massages! You have to visit the spa and ask for these two. The food is great! The bar is fun! Would definitely go back! Highly recommend!
Sameer, 4-night trip
Verified

10/10 Exceptional

Beautiful hotel,staff exceptional.
david, 3-night trip
Verified

10/10 Exceptional

Fun resort in Hua Hin

Lovely stay with family (incl 6yo kid). Hotel has lots of options to stay occupied with kids. Great time !
akshat, 2-night trip
Verified

10/10 Exceptional

Lovely and friendly staffs
Chanoknan, 3-night trip
Verified

10/10 Exceptional

Excellent hotel facilities including multiple swimming pools. Food and service also Excellent.
Martin, 5-night trip
Verified

10/10 Exceptional

Family fun times

Amazing resort for families with kids
Deborah, 5-night trip
Verified

10/10 Exceptional

Family friendly resort !

It was a comfortable one. Look forward to go back again.
Arjit, 3-night trip
Verified

10/10 Exceptional

Wonderful stay

Great stay at a wonderful hotel. We really enjoyed our stay and the food was amazing. The only let down was noise due to renovation due August, which will be a great addition. We are definitely coming back.
Anne-Grethe, 1-night trip
Verified

10/10 Exceptional

Service was incredible and the shower was my favorite part. There was a rain shower as well as a bathtub which was very pleasant! The food options provided for breakfast was excellent!! Highly recommend
Marina, 1-night trip
Verified

10/10 Exceptional

The place to be if you travel With childrens, a lot of activities for them. Good food, beautiful resort but the best point is the personell. Really friendly, smiling and careful, from reception to swimming pool, to kids club till restaurant. Feel like at home , thanks
giulio, 7-night trip
Verified

8/10 Very good

Beautiful Thailand

Great hotel but needs some update, if you planning to eat outside the hotel probably you need car or taxi
Hamid reza, 1-night trip
Verified

10/10 Exceptional

Everything is good here Just the construction and the location has nothing around. Restaurants are limited too
Weiting, 2-night trip
Verified

8/10 Very good

The Property is well maintained and is perfect if you want a silent retreat. Though Minibar in room only contains 1 bottle of sparkling water, 1 pack of juice and a pack of milk together with a small chips bag and crackers. Room service is only available until 2230 which i think is early for a 5 star hotel, the hotels shuttle service was a positive surprise even though there where not as many times you could order it. The staff was extremely nice and service minded which gav the little extra. Rooms are spacious and gave a feel of modern luxury. Breakfast was another positive surprise great choice of food and superb service.
André, 7-night trip
Verified

8/10 Very good

I need a sauna. If you are having trouble getting hot water, your water heater may be of poor quality. And, shower hose is short.
AKINORI, 4-night trip
Verified

8/10 Very good

Some refurbsihment work was underway in August 2023 when we astayed but we knew about this beforehand and it did not impact our stay. We stayed in a poolside room which was excellent. The only area for improvement would be the food which I would say is 3.5 out of 10 and is quiet expensive. However having said that we would visit again as the inflatable in the main pool is amazing and so much fun
Paul, 2-night trip
Verified

6/10 Good

Rooms 732 & 733, 15-17 June 2025. Excellent service throughout, very large spacious property but ... 1) our rooms were located on 3rd floor without lifts making it very difficult for older folks with heart & mobility problems. We were not told in advance or offered lower floors. 2) rooms were not cleaned & made up when we left in morning & returned after lunch. 3) both showers were clogged & flooded. Reported morning before we left & nothing was done till we returned & complained again.
Kris, 2-night trip
Verified

10/10 Exceptional

Luxury, Serenity and Family Focus – So Sofitel Delivers Again” 5 out of 5 stars This was our third time staying at So Sofitel Hua Hin, and the fact that we keep coming back says it all. We’re very demanding guests, yet every time the hotel manages to exceed our expectations. The service is warm, personal, and attentive – almost nothing is impossible, and the staff genuinely go above and beyond to make sure we feel at home. While there may sometimes be minor language barriers, the kindness and dedication more than make up for it. What we appreciate the most is how well our children are taken care of. The Kids Club is of the highest quality, with plenty of activities. The option to book a private babysitter is a game-changer for couples who also want some time to relax and enjoy each other’s company. The food is a true highlight – varied, delicious, and of excellent quality. The breakfast is top-notch, with something to suit every taste. Even my wife, who isn’t a big fan of Thai food, always finds plenty of great options. The hotel grounds are large, green, and beautiful – ideal for walks and recreation, adding to the relaxed and spacious atmosphere. One small area for improvement is the gym, which could benefit from an upgrade to match the overall high standards of the resort. Although we didn’t visit during any holidays this year, we’ve previously stayed for both Christmas and New Year’s, and it was absolutely magical. We highly recommend it.
Daniel, 9-night trip
Verified

10/10 Exceptional

Nice resort
Meiying, 2-night trip
Verified

6/10 Good

Et hotel, langt ude på landet!

Et dejligt hotel. MEN, det ligger simpelthen for langt væk fra alt! Der er 10 min i bil til Cha-am, som er en kedelig by. Og 40 min til Hua Hin. Meget børnet, hvilket kan være godt hvis man ikke vil andet end pools. Der er ikke nogle restauranter/barer i nærheden. Så man er tvunget til at blive på hotellet, hvilet bliver meget kedeligt i længden.
Josefine, 3-night trip
Verified

10/10 Exceptional

Skønt hotel med mange Pools. Godt for børn. Super rent og de sødeste personale.
Charlotte, 2-night trip
Verified

10/10 Exceptional

非常好的親子飯店。

非常適合帶小朋友的親子飯店。對於沒有自駕車輛的旅客，是非常不方便的地點。
Chi Wei, 2-night trip
Verified

8/10 Very good

สนุกกิจกรรมเยอะเหมือนกับเด็ก หรือ จัดกิจกรรมบริษัท
Yonkyot, 1-night trip
Verified

10/10 Exceptional

friendly staff, a lot of activities, beautiful hotel
Prachya, 2-night trip
Verified

10/10 Exceptional

Luxury is coming back to Hua Hin...

Our stay was fantastic with all of the functions available unlike other hotels during these times. The service is work in progress but the new manager Nicholas was amazing with very hands on training. By the summer this will be the best property in the area...
w, 4-night trip
Verified

4/10 Fair

Disappointing experience.

As a 5-star hotel, So Sofitel Hua Hin is much below our expectation. 1. In the beginning, we were told that the family room is on the 3rd floor. We agreed the upgrade for this reason. However, we ended up being in the 1st floor near the entrance. 2. Seeing the attached picture, the baby cod was broken when my son was sleeping! I still cannot believe this was happening in a 5-star hotel. My son was not even jumping but just lying down on it. We used to stay in Oakwood where the baby cod was very nice and cozy. We had expected the same level in So Sofitel but we were wrong. 3. The room were were staying was 101. The telephone was not functioning, some of the lights were not working. Once the light was replaced, it cannot even be switched off when we wanted to sleep. We even have to call the room service only to switch off the light for us. 4. For breakfast and dinner, the seats were completely not enough. The level of service was not aligned with the price we were charged. 5. The TV was not even smartTV. The Chromecast was not functioning properly. Even the technician cannot make it work. Overall speaking, this was a very disappointing experinece. Be aware for all family with kids.
Yuehlin, 1-night trip