Surrounded by breathtaking mountain scenery, Grand Hotel Kempinski High Tatras offers a tranquil retreat with an art gallery, shopping on site, and a serene garden. Savor aromatherapy treatments at Zion Spa or enjoy skiing and snowboarding adventures with the free ski shuttle.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Pool
Free breakfast
Spa
Airport transfer
Pet friendly
Parking available
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool
Free children's club
Free ski shuttle
Free train station pick-up
Ski storage
Ski passes
Health club
Sauna
Steam room
For families (6)
Children's club (free)
In-room childcare (surcharge)
Connecting/adjoining rooms available
Private bathroom
Separate sitting area
Premium TV channels
$378 nightly
The total price is $401
$401 total
Jun 1 - Jun 2
Total with taxes and fees
Why we love this property
Work and wellness blend
Business travelers thrive with meeting rooms and workstations. After hours, the full-service spa and health club offer perfect relaxation options.
Culinary delights await
Dine at the restaurant or unwind at the bar. Start days with free breakfast. Indulge in private picnics, in-room champagne, couples dining, and vegan options.
Mountain spa escape
This hotel sits in a national park, offering a full-service spa with couples rooms, sauna, and health club. Garden views enhance the serene setting.
Tatra National Park Slovakia - 5 min drive - 1.8 km
Popradské Pleso Lake - 14 min drive - 5.5 km
AquaCity Poprad - 28 min drive - 32.0 km
Getting around
Poprad (TAT-Poprad - Tatry) - 26 min drive
Strbske Pleso Station - 6 min walk
Tatranský Lieskovec - 15 min drive
Štrba Station - 18 min drive
Free train station pick-up
Airport shuttle (surcharge)
Free ski shuttle
Restaurants
Apreski - 18 min walk
Koliba Patria - 7 min walk
Láry Fáry Crepes Caffé - 6 min walk
Hotel Patria - 12 min walk
Hotel Hubert - 14 min drive
About this property
Grand Hotel Kempinski High Tatras
Grand Hotel Kempinski High Tatras features a free ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and Grand Restaurant serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a free kid's club, and a bar/lounge. Ski passes and storage are also available.
At a glance
DONE
Hotel size
98 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Free children's club
DONE
Pets
Pets allowed*
Service animals welcome
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Uncovered onsite self parking (EUR 20 per day; includes in/out privileges)
Secured covered onsite valet parking (EUR 60 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Limited self and valet parking on site
Electric vehicle charging point on site
Height restrictions apply for onsite parking
DONE
Transfers
Airport shuttle (available 24 hours)*
Free train station pick-up
DONE
Offsite
Free ski shuttle
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free self-serve breakfast each morning 7:00 AM–11:00 AM
Zion Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.
Dining
Grand Restaurant - This restaurant serves breakfast, lunch, and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (one way)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for EUR 110.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 40 per pet, per night (maximum EUR 70 per stay)
Parking
Uncovered self parking costs EUR 20 per day with in/out privileges
Covered valet parking costs EUR 60 per night with in/out privileges
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children under 18 years old are allowed in the swimming pool until 8 PM only.
Also known as
Grand Hotel Kempinski High Tatras
Grand Hotel Kempinski High Tatras Strba
Grand Kempinski High Tatras Strba
Grand Hotel Kempinski High Tatras Štrba
Grand Kempinski High Tatras Štrba
Grand Kempinski High Tatras
Hotel Grand Hotel Kempinski High Tatras Štrba
Štrba Grand Hotel Kempinski High Tatras Hotel
Hotel Grand Hotel Kempinski High Tatras
Grand Hotel Kempinski High Tatras Štrba
Grand Kempinski High Tatras Štrba
Grand Kempinski High Tatras
Hotel Grand Hotel Kempinski High Tatras Štrba
Štrba Grand Hotel Kempinski High Tatras Hotel
Hotel Grand Hotel Kempinski High Tatras
Kempinski High Tatras Strba
Kempinski High Tatras Strba
Grand Hotel Kempinski High Tatras Hotel
Grand Hotel Kempinski High Tatras Štrba
Grand Hotel Kempinski High Tatras Hotel Štrba
Frequently asked questions
Does Grand Hotel Kempinski High Tatras offer free cancellation for a full refund?
Yes, Grand Hotel Kempinski High Tatras does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel Kempinski High Tatras?
Yes, there's an indoor pool.
Are pets allowed at Grand Hotel Kempinski High Tatras?
Yes, pets are welcome. There's a charge of EUR 40 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Grand Hotel Kempinski High Tatras?
Yes. Self parking costs EUR 20 per day. Valet parking costs EUR 60 per night. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by Grand Hotel Kempinski High Tatras?
Yes, an airport shuttle is available. The charge is EUR 35 per vehicle one way.
What are the check-in and check-out times at Grand Hotel Kempinski High Tatras?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Grand Hotel Kempinski High Tatras?
No, this hotel doesn't have a casino, but Casino Excel (22-min drive) is nearby.
What is there to do at Grand Hotel Kempinski High Tatras and nearby?
Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation onsite includes segway rentals. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grand Hotel Kempinski High Tatras also has an indoor pool, a sauna, and a steam room, as well as an arcade, a picnic area, and a garden.
Are there restaurants at or near Grand Hotel Kempinski High Tatras?
Yes, there's an onsite restaurant, Grand Restaurant.
Does Grand Hotel Kempinski High Tatras have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Grand Hotel Kempinski High Tatras like?
Grand Hotel Kempinski High Tatras is a short 6-minute walk from Strbske Pleso Station and 13 minutes' walk from Štrbské pleso.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Grand Hotel Kempinski High Tatras Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.6
Location
9.6
Staff & service
9.8
Property conditions & facilities
Popular mentions
Service staff
Lobby
Spa
Room
View
Food
Bar
Restaurant
Reviews
Verified
10/10 Exceptional
Oct 26, 2025
The mountain view is breathtaking and one of a kind. Beautiful, well maintained and clean property. Amazing pool!
Piotr
Piotr, 2-night trip
Verified
10/10 Exceptional
Jan 24, 2026
We had a great stay at the Kempinski High Tatrus. This hotel had an established, genuinely 5 star feel. It knows what it is, and delivers brilliantly. The setting is outstanding, with a frozen lake and snow on the ground, but we didn’t see a cloud in 4 days. The service is great, and the breakfast generous. The room was spacious and the bed was comfortable; there is a pillow and duvet menu… all in a great stay.
Stephen
Stephen, 3-night trip
Verified
10/10 Exceptional
Jun 9, 2024
Heaven on earth!
Amazing hotel! Loved every minute of our stay. Incredible service, great breakfast, nice rooms and the spa was an absolute dream!
Michelle
Michelle, 2-night trip
Verified
10/10 Exceptional
Aug 24, 2023
Very much a top luxury Hotel with priced accordingly. Staff and service excellent. Spa great for relaxing with Bar service and stunning views. Rooms luxurious and views either side of the Hotel stunning. The Hotel set on the beautiful Strba Tarn against a backdrop of stunning mountains. Great walks / hiking trails very worthwhile but note they are long and quite hard to hike (proper footwear essential).
Highly recommended Hotel.
Thank you for our stay.
Robert
Robert, 3-night trip
Verified
4/10 Fair
Oct 12, 2023
We had high hopes for this hotel, it was overall disappointing. We were given a room with a view to some rocks we had to pay extra to have something to see. They said that since we booked through Expedia....we don t get the same advantages as other customers, this is not a 5 star thing to say at the reception. The restaurant food was simply atrocious, I paid 60 euros for the worst piece of stake I had in my life, ever. Do NOT go to that restaurant, you have been warned. The bar and the spa are the only things we actually liked, 99% of the staff are very well trained and very polite.
Gabriel
Gabriel, 2-night trip
Verified
10/10 Exceptional
Jun 20, 2024
Heaven on earth!
Amazing hotel! Loved every minute of our stay. Incredible service, great breakfast, nice rooms and the spa was an absolute dream!
Michelle
Michelle, 2-night trip
Verified
10/10 Exceptional
Aug 3, 2025
Look no further, this Kempinski is world class.
One of the best hotels in central/Eastern Europe, providing a 10/10 experience in all aspects, year after year.
Jan
Jan, 2-night trip
Verified
10/10 Exceptional
Jun 8, 2023
Amazing hotel situated by the lake. Highly recommended, the staff were super friendly and the facilities were top notch.
Johnny Mai
Johnny Mai, 2-night trip
Verified
10/10 Exceptional
Apr 25, 2023
This hotel is exceptional. It's the most famous in Slovakia. The service is perfect. Has great rooms. Amazing food. Great spa with indoor pool. Area is gorgeous.
John
John, 1-night trip
Verified
10/10 Exceptional
Feb 7, 2025
great!
Kastriot
Kastriot, 2-night trip
Verified
10/10 Exceptional
Jul 10, 2024
Perfect!
Pavlína
Pavlína, 1-night trip
Verified
2/10 Poor
Aug 26, 2022
Hotel is beautifully situated, staff helpful, breakfast delicious. There is one huge problem. Our room was horrible. Bed was not even 3 stars range. We couldn't belive our eyes. So our advise is : if you are not staying in top price room dont bother. Not worth your money.
MALGORZATA
MALGORZATA, 4-night trip
Verified
8/10 Very good
Aug 18, 2024
The views are spectacular , the staff at the reception are nice, not that much at the Zion spa . English is a problem , they all speak Slovak and polish. No air condition in the whole hotel. How come , a 5 star hotel without air condition in the summer where temp is 95. They asked us to open the window and they brought us a fan from 1990 . All the bugs in the valley end entering through the open window. Breakfast is greasy and don’t expect any one to smile at you. Definitely , not worth the money, few other options in the area probably better. Over priced with less amenity . Not to mention , the spa receptionist did have much of decency . If you don’t speak Slovak , look somewhere else.
Anas
Anas, 6-night trip
Verified
10/10 Exceptional
Oct 17, 2025
Ein wunderbares Hotel inmitten der Berge, wir hatten das Zimmer 415, mit Blick auf den See und die Berge. Das Personal ist sehr liebenswürdig und hilfsbereit. Wir haben uns in dieser Woche sehr wohlgefühlt.
Guido
Guido, 6-night trip
Verified
10/10 Exceptional
Dec 28, 2024
Excelente
Hotel maravilhoso! Tudo excelente! Quarto, cama, banheiro, vista, spa, funcionários, café da manhã!
SANDRA
SANDRA, 2-night trip
Verified
10/10 Exceptional
Oct 1, 2024
Experiência imperdível para aqueles que querem vivenciar um hotel de excelência que cuida de cada detalhe para proporcionar ao hóspede todo conforto possível. O prédio e o hall são belíssimos e o hóspede é recebido com uma taça de frizante.O quarto localizado com vista para montanhas tem uma das mais belas vistas que já vivenciamos. Tem todo conforto possível. Tem um restaurante belíssimo para jantar e para um café da manhã completíssimo. Tem piscinas aquecidas com vista para as montanhas e spa. Abertura de camas com garrafa de água. Frutas no quarto. Chá, nespresso, frigobar completo. Climatização excelente. Com certeza um dos melhores hotéis em que já nos hospedamos. Parabéns a toda a excelente equipe.
Marco A F
Marco A F, 1-night trip
Verified
8/10 Very good
Jan 30, 2024
Nagyon jó reggeli, csodás vacsora étlapról, szuper wellness.
Katalin
Katalin, 2-night trip
Verified
2/10 Poor
Sep 13, 2022
Bonjour, nous avons contacté l'hôtel car nous étions en panne de voiture un week end au milieu de la Slovaquie donc pas de possibilité de faire plus de 200 km avec une voiture avec un pneu crevé et pas de possibilité de faire changer la roue pendant tout le week end car tout était fermé. L'hôtel n'a pas voulu nous rembourser ni faire un avoir pour que nous déplacions notre voyage. C'est bien dommage.
Celine
Celine, 2-night trip
Verified
10/10 Exceptional
Aug 14, 2022
Wir waren von dem Hotel total begeistert. Absolut fantastischer Service. Wunderbares Personal. Dieses Hotel ist immer eine Reise wert.
Tim
Tim, 4-night trip
Verified
10/10 Exceptional
Jun 3, 2022
Sehr freundliches Personal und sehr angenehmer Aufenthalt
Mark
Mark, 2-night trip
Verified
6/10 Good
May 29, 2022
The property/service/staff does not live up to the usual Kempinski standard. The signature smell of this property is an ever-present somewhat coal-like smoke from the fireplace - starting with the lobby and affecting the outside.
Milan
Milan, 1-night trip
Verified
10/10 Exceptional
Jan 24, 2022
👍👍👍
100%spokojnosť,ochotný personál,maximálny oddych
Kristína
Kristína, 2-night trip
Verified
10/10 Exceptional
Jan 15, 2022
Super
Martin
Martin, 2-night trip
Verified
8/10 Very good
Jan 7, 2022
rodinná dovolená
Hotel je krásný a byl v období Vánoc nádherně vyzdobený.
Jediné co na pokojích chybí je kávovar a konvice. Konvici Vám na vyžádání donesou. Služby na recepci jsou výborné jen personál v restauraci byl průměrný.