Casa Arrayan

Photo gallery for Casa Arrayan

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Casa Arrayan

Casa Arrayan

3.5 star property
Boutique hotel with 1 outdoor pools, connected to a shopping centre, near Cerro Pochoco Observatory

8.2/10 Very good

37 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
Map
Camino a Farellones 15201, Santiago, Región Metropolitana, 7591511
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Ski storage
  • Sauna
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
  • Area shuttle
  • Terrace
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Las Condes

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 28 min drive
  • Santiago Central Station - 19 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Casa Arrayan

3.5-star boutique hotel in the heart of Las Condes
You can look forward to free continental breakfast, a round-trip airport shuttle and a terrace at Casa Arrayan. Treat yourself to a sports massage or other spa services. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks such as:
  • A seasonal outdoor pool
  • Free self-parking
  • An area shuttle, an area shuttle and luggage storage
  • Concierge services, a front desk safe and tour/ticket information
Room features
All guest rooms at Casa Arrayan have comforts, such as premium bedding and Laptop workspace, as well as amenities, such as complimentary wireless Internet access and air conditioning.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with cable channels
  • Private gardens, wardrobes/cupboards and heating

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 7 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM until 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

What to do

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Meeting room
  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services
  • Sauna

Accessibility

  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony or patio
  • Garden

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 46 per person
  • Local area shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from June 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)
The property is closed between 8 December and 13 December.

Children & extra beds

  • Airport shuttle service for children up to age 13 costs USD 46

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have lifts.

This property accepts credit cards. Cash is not accepted.

Also known as

Hillside Hotel Santiago
Casa Arrayan Hotel Santiago
Santiago Hillside
Santiago Hillside Hotel
Casa Arrayan Hotel Boutique Santiago
Casa Arrayan Hotel Boutique
Casa Arrayan Boutique Santiago
Casa Arrayan Boutique
Casa Arrayan Hotel
Casa Arrayan Santiago
Casa Arrayan Hotel
Casa Arrayan Santiago
Casa Arrayan Hotel Santiago

Frequently asked questions

Is Casa Arrayan currently open?
The property is closed between 8 December and 13 December.
Does Casa Arrayan offer free cancellation for a full refund?
Yes, Casa Arrayan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Casa Arrayan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Casa Arrayan?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Casa Arrayan?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Casa Arrayan?
Yes, there's free self parking.
Is an airport shuttle service offered by Casa Arrayan?
Yes, an airport shuttle is available. The charge is USD 46 per person.
What are the check-in and check-out times at Casa Arrayan?
You can check in from 4:00 PM - 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Casa Arrayan and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for hiking and horse riding. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Casa Arrayan also has a garden.
Are there restaurants at or near Casa Arrayan?
Yes, there's an on-site restaurant. The dining venue will be unavailable from 1 June 2022 to 1 September 2022 (dates subject to change). Nearby restaurants include Johnny Rockets (2 mi), El Meson De La Patagonia (2.1 mi) and Mitake (2.1 mi).
Does Casa Arrayan have any outdoor private spaces?
Yes, every room features a balcony or patio and a garden.

Overall score and ratings

8.2

Very good

9.3/10

Cleanliness

8.6/10

Staff & service

9.3/10

Amenities

8.7/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Great home base to go skiing in Chile
Extremely comfortable bed, nice hot shower and the best complimentary breakfast I've ever had at a hotel (fresh baked bread, waffles, fresh fruit, fresh cooked eggs, juice, coffee, etc. etc.). Located right off the only road leading to the ski resorts outside Santiago. Hotel owner Angelica went above and beyond in helping us to plan our trip up to the snow and preparing us for all the possible curves in the road (literally and figuratively). She was also very sweet, thoughtful, and she speaks nearly perfect english. Definitely recommend this hotel for those that want to go skiing in Chile!
Verified Expedia guest review

8/10 Very good

Chateaux in the Andes!
Loved the place. It's both beautiful and charming.The service was outstanding, and the breakfast was a treat to look forward to every day, as were our hosts. Breakfast was the only meal available, and the driveway is a bit uphill, but these contribute to the intimacy of the hotel. Only a dozen rooms, in a private Andes setting, truly hard to beat.
Verified Hotels.com guest review

2/10 Poor

No hotel
First off, this is no hotel, it is a bed and break feast. The owners/managers were not friendly at all. As soon as we got there, all of the rules were spelled out; no food or drink in the rooms or living area, I went out for a smoke well away from the rooms only to be told later, "No smoking", if you are going to come back to the hotel after 9, you have to make special arrangements, etc. After 1 hour we told the manager we would only be staying the 1 night, since it was already about 8 P.M., and not the whole 8 days. Although they had good rates, in my opinion it is not worth it. Stay away!
Verified Hotels.com guest review

2/10 Poor

Do NOT Stay Here
First off this is not a hotel but a bed and breakfast. You enter the property a gate at the main road. You use the intercom to request the gate to be opened. This may not be such a safe thing to do late at night. You do not get a key to the gate. If you plan to be out after 10PM you will have to make prior arrangements with the manager. We were told by Andrea the manager there is no food or drinks allowed in the rooms or lobby area. They can be consumed in the dining room or kitchen only. The couple I went with smoked. They were told the ENTIRE property was nonsmoking. The room details are misleading. Our reservation stated "A coffee/tea maker, a microwave, and a refrigerator are supplied." These amenities are NOT in the rooms but in the kitchen. You also get free WiFi but you can't get a signal in your room. The TV in our room was smaller than my home PC monitor. You cannot use the pool. The pool bottom was very dirty and the water was cloudy. The wire mesh seating and tables were filthy. Due to the safe access to property, misrepresentations about the room and rules restriction placed on us we decided it was best to attempt to get a refund. We talked to Andrea and she said "they don't give refunds". We decided to stay one night (it was already after 6PM) and leave in the morning. Our original reservation was for 8 nights. We would take the refund issue up with Hotel.com. I took photos to back up the conditions we encountered at this property.
Verified Hotels.com guest review

8/10 Very good

Good base to go skiing to Valle Nevado
Good base to go skiing to Valle Nevado area if chains are not required. Advise: For a dinner order only a salad in the hotel.
Verified Hotels.com guest review

8/10 Very good

Great hotel
Great little hotel, far from center of te city and all the rooms are same size so no need to pay for extra charge for Conde suite
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Fantastic spot on a hill
Staff were very kind, rooms was impeccably clean, the building itself was built with a great eye and much care. In short, a fantastic spot for a weekend away. Only regret is that we didn't have more time to explore the nature reserves nearby - for which the Inn is very well located.
Verified Hotels.com guest review

10/10 Exceptional

Félix, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Un lugar al que desearíamos volver
Primero que todo agradecer a Todo el personal en general y a cada uno de los seres humanos en particular que trabajan en el hotel, por la amabilidad y gentileza. Siempre dieron lo mejor de sí, para que nuestra estadía fuera placentera y renovadora. Muchas gracias a Hotel casa arrayán por recibirnos, por los extraordinarios desayunos (con opciones veganas para mi hija. Lo cual se valora) la sabrosa y pronta carta menú (entre muchas tantas instancias positivas). También mencionar favorablemente las sesiones de Reiki y masajes que tiene como extra opcional el hotel. La familia completa se sometió a la terapia y quedamos profundamente agradecidos del nivel de expertiz del Terapeuta. Por lo mismo, si la agenda del hotel lo permite y puede recibirnos, es un lugar al cual nos gustaría volver para reencontrarnos con las montañas, la naturaleza, la tranquilidad y sobre todo reencontrarse con uno mismo y amablemente, con los demás.
EDGARDO, 2-night family trip
Verified Hotels.com guest review