You'll be in a fantastic location at NH Collection Medellín Royal, just a 5-minute walk from Santafé Mall and Oviedo Shopping Center. You can visit the spa to indulge in massages, facials, or aromatherapy, and Cygnus serves lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff and location.
Carrera 42 No 5 Sur 130, El Poblado, Medellín, Antioquia, 50022
What's nearby
Santafé Mall - 2 min walk - 0.2 km
Oviedo Shopping Center - 3 min walk - 0.3 km
Lleras Park - 19 min walk - 1.6 km
Poblado Park - 19 min walk - 1.6 km
El Tesoro Shopping Park - 2 min drive - 1.5 km
Getting around
Jose Maria Cordova Intl. Airport (MDE) - 36 min drive
Aguacatala Station - 17 min walk
Poblado Station - 28 min walk
Airport pick-up service
Area shuttle (surcharge)
Restaurants
Todo Fresa - 3 min walk
Juan Valdez Café - 4 min walk
Il Forno - 3 min walk
McDonald's - 4 min walk
Starbucks - 5 min walk
About this property
NH Collection Medellín Royal
You'll be in a fantastic location at NH Collection Medellín Royal, just a 5-minute walk from Santafé Mall and Oviedo Shopping Center. You can visit the spa to indulge in massages, facials, or aromatherapy, and Cygnus serves lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff and location.
At a glance
DONE
Hotel size
135 rooms
Arranged over 11 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Parents must have child's birth certificate and photo ID*
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free covered onsite self parking
DONE
Transfers
Airport pickup on request (available 24 hours)*
DONE
Offsite
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Poolside bar
24-hour room service
Water dispenser
Working away
Business center
Meeting rooms
Conference space (97 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2008
Terrace
Television in common areas
Piano
Fitness center
An outdoor pool
Full-service spa
Massage/treatment rooms
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Room amenities
Be entertained
LCD television
Cable TV channels
Pay movies
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Turndown service
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
The onsite spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Dining
Cygnus - This restaurant serves lunch and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Buffet breakfast is offered for an extra charge of approximately COP 37660 to 75321 per person
Airport shuttle service is offered for an extra charge of COP 112000 per vehicle
Area shuttle service is offered for an extra charge
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of COP 154 per pet, per night
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
Also known as
Hotel Medellin
Hotel Medellin Royal
Hotel Royal Medellin
Medellin Royal
Medellin Royal Hotel
Royal Hotel Medellin
Royal Medellin
Royal Medellin Hotel
Medellin Royal Hotel Medellin
NH Collection Medellín Royal Hotel Medellin
NH Collection Medellín Royal Hotel
NH Collection Medellín Royal Medellin
NH Collection Medellín Royal
Frequently asked questions
Does NH Collection Medellín Royal offer free cancellation for a full refund?
Yes, NH Collection Medellín Royal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at NH Collection Medellín Royal?
Yes, there's an outdoor pool.
Are pets allowed at NH Collection Medellín Royal?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of COP 154 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at NH Collection Medellín Royal?
Yes, there's free self parking.
Is airport shuttle service offered by NH Collection Medellín Royal?
Yes, a shuttle from the airport to the hotel is available. The charge is COP 112000 per vehicle.
What are the check-in and check-out times at NH Collection Medellín Royal?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out is available.
What is there to do at NH Collection Medellín Royal and nearby?
NH Collection Medellín Royal has a spa and an outdoor pool, as well as a fitness center.
Are there restaurants at or near NH Collection Medellín Royal?
Yes, there's an onsite restaurant, Cygnus.
What's the area around NH Collection Medellín Royal like?
NH Collection Medellín Royal is a short 3-minute walk from Santafé Mall and 3 minutes' walk from Oviedo Shopping Center. Travelers love the hotel's prime location.
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Reviews
NH Collection Medellín Royal Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.0
Amenities
9.2
Staff & service
9.2
Eco-friendliness
9.2
Property conditions & facilities
What guests liked
Breakfast was consistently described as good, great, delicious, and had a wide variety of options. (42 reviews)
The pool area was excellent, spacious, and well-maintained with plenty of loungers. (12 reviews)
The property's restaurant offered a very nice dining experience with good food and friendly service. (8 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Breakfast
Shopping malls
Restaurant
Food
Bed
Cities
Amenities
Reviews
8/10 Very good
Aug 25, 2025
It was a pleasant stay.
Klaus
Klaus, 2-night trip
10/10 Exceptional
Aug 9, 2025
Stay and Shop
It was a nice hotel in a nice area near lots of high end shopping
william t
william t, 1-night trip
10/10 Exceptional
Aug 24, 2025
Top notch all around. It is the place to stay if you are visiting Medellin and want to stay in a hotel. It's the hotel that the flight crews use.
Christopher
Christopher, 7-night trip
10/10 Exceptional
Jun 19, 2025
Good Hotel
Luis E Cintron
Luis E Cintron, 2-night trip
10/10 Exceptional
Jun 9, 2025
Clean, great location and good service.
Angel
Angel, 3-night trip
10/10 Exceptional
May 24, 2025
Perfect Hotel TOP
Luis E Cintron
Luis E Cintron, 5-night trip
10/10 Exceptional
Apr 20, 2025
Great place to stay. Excellent location.
JOSE
JOSE, 3-night trip
10/10 Exceptional
Apr 26, 2025
Great hotel, buffet breakfast is very good, good deal
Mario
Mario, 3-night trip
6/10 Good
Jun 11, 2025
Location
Afshan
Afshan, 5-night trip
10/10 Exceptional
Feb 1, 2025
Good place to stay
Francisco
Francisco, 9-night trip
10/10 Exceptional
Apr 17, 2025
Great stay right across the mall for convenience.
Frantz Gerald
Frantz Gerald, 3-night trip
10/10 Exceptional
May 23, 2025
Location, food, installation…All
Alexander
Alexander, 5-night trip
10/10 Exceptional
Apr 21, 2025
Excellent hotel, very modern, very clean and friendly staff. Breakfast is great. Walking distance to many locations. Will stay again.
Hector Rafael Herrera
Hector Rafael Herrera, 3-night trip
10/10 Exceptional
Apr 24, 2025
Great Hotel
Great hotel with nice and big rooms. Very good service. Just 2 blocks away from shopping Center.
flavio
flavio, 2-night trip
10/10 Exceptional
Dec 10, 2024
Great Hotel!
Nicolas
Nicolas, 6-night trip
10/10 Exceptional
Mar 2, 2025
Muy amable el equipo. Una estadía muy cómoda y amena.
Gabriela
Gabriela, 3-night trip
10/10 Exceptional
Jan 21, 2025
Decent hotel in a safe and central area.
BM
BM, 10-night trip
10/10 Exceptional
May 19, 2025
Like the clean
Danoush
Danoush, 7-night trip
8/10 Very good
Jun 13, 2025
This was a beautiful clean property, great location, beautiful neighborhood. Staff were helpful and attentive. The only thing was that the bed was hard as a rock. I don't mind a little firmness but if you have back issues this was extremely hard.
Farah O
Farah O, 6-night trip
10/10 Exceptional
Nov 29, 2024
Very nice property, in a great location.
Ibrahim
Ibrahim, 6-night trip
10/10 Exceptional
Jun 6, 2025
Todo
Maria V Torres
Maria V Torres, 7-night trip
10/10 Exceptional
Feb 24, 2025
Great option
Staff is incredible!
Benjamin
Benjamin, 1-night trip
10/10 Exceptional
Mar 14, 2025
It was nice
Jeffree
Jeffree, 5-night trip
2/10 Poor
Sep 10, 2025
Not recommended.
The check in was very helpful but rest was so bad. Very small shower and toilet. Asked for another towel but they policy was only one towel even if I’ve had the room for 2 people. One bottle water each day we were 2 people in the room but they said only one bottle a day. They don’t change money at the hotel so we had to look for a place to change money. Some emplees at the reception with very bad attitude. We sent cloth to laundry and didn’t get it back, so when I asked for it they gave me back with out cleaning. They had this bowl with plumb everyday but the security guy was watching you so you don’t take more than one. Not recommended