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Shangri-La Xian

Photo gallery for Shangri-La Xian

Front of property
Indoor pool
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
42-inch LCD TV with satellite channels, TV

Overview of Shangri-La Xian

Shangri-La Xian

4.5 star property
Luxury hotel with full-service spa, connected to the convention center, near Xidian University

9.0/10 Superb

143 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is $95
Price available on 12/9/2022
Map
38b Keji Road, Xi'an, Shaanxi, 710075
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • 24-hour fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's club (free)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • In Yanta Qu

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 39 min drive
  • Xi'an West Railway Station - 7 min drive
  • Xi'an Station - 10 min drive
  • Xi'an East Station - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Starbucks - 7 min walk
  • Starbucks - 8 min walk
  • 西安饭庄 - 9 min walk
  • 小吊梨汤 - 9 min walk
  • Xiabuxiabu - 9 min walk

About this property

Shangri-La Xian

A great choice for a stay in Xi'an, Shangri-La Xian features an airport shuttle (available 24 hours) and a free kids' club. Guests can visit the spa to be pampered with hot stone massages, body wraps, or facials, and Yi Cafe, one of 4 restaurants, serves American cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers say good things about the helpful staff and family-friendly amenities.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 393 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from noon - 6:00 AM
  • Express check-out available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Free children's club
  • Free supervised childcare/activities
  • Children's menu

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (19634 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Piano
  • 24-hour fitness center
  • 9 holes of golf
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Chi the SPA has 6 treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Yi Cafe - Overlooking the garden, this buffet restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Tian Xiang Ge - Overlooking the garden, this restaurant specializes in dim sum and serves lunch, dinner, and light fare. Open daily.
Siam Garden - Overlooking the garden, this restaurant specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Lobby Lounge - Overlooking the garden, this lobby lounge specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of CNY 178 for adults and CNY 89 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 500

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Shangri-La Hotel Xian
Shangri-La Hotel Xian Xi'an
Shangri-La Xian
Shangri-La Xian Hotel
Shangri-La Xian Xi'an
Xian Shangri-La
Xian Shangri-La Hotel
Shangri-La Golden Flower Hotel China/Shaanxi
Shangri La Hotel Xian
Shangri-La Xian Hotel
Shangri-La Xian Xi'an
Shangri La Hotel Xian
Shangri-La Xian Hotel Xi'an

Frequently asked questions

Does Shangri-La Xian offer free cancellation for a full refund?
Yes, Shangri-La Xian does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Shangri-La Xian?
As of Dec 8, 2022, prices found for a 1-night stay for 2 adults at Shangri-La Xian on Dec 9, 2022 start from $95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Shangri-La Xian?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Shangri-La Xian?
Yes, there's an indoor pool.
Are pets allowed at Shangri-La Xian?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Shangri-La Xian?
Yes, there's free self parking. Parking spots may be limited. RV/bus/truck parking and electric vehicle charging are available.
Is airport shuttle service offered by Shangri-La Xian?
Yes, an airport shuttle is available. The charge is CNY 500.
What are the check-in and check-out times at Shangri-La Xian?
You can check in from noon - 6:00 AM. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Shangri-La Xian and nearby?
Onsite recreation at Shangri-La Xian includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Shangri-La Xian also has a 24-hour fitness center and a sauna, as well as a garden.
Are there restaurants at or near Shangri-La Xian?
Yes, there are 4 onsite restaurants, featuring alfresco dining, American cuisine, and garden views. Nearby restaurants include Starbucks (7-min walk), Starbucks (8-min walk), and 西安饭庄 (9-min walk).
Does Shangri-La Xian have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
What's the area around Shangri-La Xian like?
Shangri-La Xian is in Yanta Qu, a short 10-minute walk from Golden Eagle.

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

Property need updating Staff and coverage very helpful
Jmenon, 5-night family trip
Verified Expedia guest review

8/10 Very Good

Had one night stay, great location, good service, breakfast average.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay!
Excellent service and clean rooms! Only downside: Xian's air quality is a mess!
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excelent, just a little room for improvement
Excelent hotel, my only critique is the slow internet.
Juan, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Enjoyable very friendly staff and helpful especially Angela Li at check in she was very professional and helpful thank you..
Albert, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel in a wonderful city
Excellent hotel! Whilst being a little outside the central areas, all hotel facilities were amazing! High recommended!!
Damian, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

we like everything while we stayed in Shangri la in Xian. Their food is okay!
3-night family trip
Verified Expedia guest review