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Rock Solid Backpackers Rotorua

Photo gallery for Rock Solid Backpackers Rotorua

Front of property
Private Twin Room (Shared Bathroom) | Free WiFi, wheelchair access
Private Ensuite Room | Free WiFi, wheelchair access
Living area
Living area

Overview of Rock Solid Backpackers Rotorua

Rock Solid Backpackers Rotorua

3.5 star property
Adults-only hostel in Rotorua

8.0/10 Very good

154 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Laundry facilities
  • Child-friendly activities
Map
1140 Hinemoa Street, Rotorua, 3010

Room options

About this area

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • Artisan Cafe - 4 min walk
  • Ali Baba's Tunisian Takeaways - 4 min walk
  • Fat Dog Café & Bar - 5 min walk
  • El Mexicano Zapata - 5 min walk
  • Kiaora Japan - 5 min walk

About this property

Rock Solid Backpackers Rotorua

Rock Solid Backpackers Rotorua is a great choice for a stay in Rotorua. Fellow travellers say good things about the helpful staff and shopping.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), CovidClean (Safehotels - global expert) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 14 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 6:00 PM
  • Late check-in subject to availability
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 6:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free off-site parking nearby

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Built in 1970
  • Safe-deposit box at front desk
  • Library
  • Arcade/games room

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible

Languages

  • English
  • Spanish

Room amenities

Stay connected

  • Free WiFi

Special features

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 2.5 per cent

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (WHO)
  • CovidClean (Safehotels - global expert)
  • COVID-19 Guidelines (CDC)

Policies

This property accepts credit cards and cash.

Also known as

Rock Solid Backpackers Rotorua Hostel
Rock Solid Backpackers Hostel
Rock Solid Backpackers Rotorua
Rock Solid Backpackers
Rock Solid Backpackers Rotorua Rotorua
Rock Solid Backpackers Rotorua Hostel/Backpacker accommodation

Frequently asked questions

Does Rock Solid Backpackers Rotorua offer free cancellation for a full refund?
Yes, Rock Solid Backpackers Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Rock Solid Backpackers Rotorua?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Rock Solid Backpackers Rotorua?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Rock Solid Backpackers Rotorua?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Rock Solid Backpackers Rotorua?
You can check in from 2 PM - 6:00 PM. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at Rock Solid Backpackers Rotorua and nearby?
Rock Solid Backpackers Rotorua has an arcade.
Are there restaurants at or near Rock Solid Backpackers Rotorua?
Yes. Nearby restaurants include Artisan Cafe (4-min walk), Ali Baba's Tunisian Takeaways (4-min walk) and Fat Dog Café & Bar (5-min walk).
What's the area around Rock Solid Backpackers Rotorua like?
Rock Solid Backpackers Rotorua is a short 1-minute walk from Kuirau Park and 5 minutes' walk from Eat Street. The local area is considered walkable, as well as being good for shopping.

Overall score and ratings

8.0

Very good

7.9/10

Cleanliness

8.5/10

Staff & service

7.7/10

Amenities

7.9/10

Property conditions & facilities

7.9/10

Eco-friendliness

10/10 Exceptional

This establishment attracts a wide range of guests which makes for a very pleasant experience. Staff are very customer service oriented and the vibe is consumer friendly. I will return to stay here on future journeys to Rotorua NZ.
IEUFAKA, 3-night trip
Verified Hotels.com guest review

6/10 Good

Location okey but not really comfortable
The hostel location is good . I stayed in female dorm next to shower room , so much noise when people come and go .Also there is weird smell in the room; The pillow is too thin made my neck pain after two night stays .
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Changwoon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Christian, 2-night trip
Verified Expedia guest review

8/10 Very good

Kirsten, 1-night trip
Verified Expedia guest review

4/10 Fair

Needs more cleaning
Room is so stinky. I can smell dried sweat all over the room, sofa. Carpet smells so bad too
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Compliment
It was a Excellent ! stay for a break away from town
Bradley - Graham, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Has cinema and rock climbing on site! Luggage storage available for short time on site. Great communal bathroom and kitchen facilities. And single rooms fantastic with opening window.
Julie, 1-night trip
Verified Wotif guest review

8/10 Very good

Good hostel for the money I've paid
The location is great walking distance to the I-Site and to the mall, there's Starbucks nearby too and Dunkin Donut just around the corner. The hostel room is big enough for two people and the bathroom as well is ok. Clean renovated room with new carpet or near new. We stayed for 4days and no cleaners to clean the room but it's alright we're not messy people. There was only one time there's a noise like moving furniture around late at night so not sure if that was a new arrival or somebody are living in this hostel. So far it's good for the money. There's also some activities for your kids to do like the rock climbing inside the hostel down below and a cinema too!
Evelyn, 3-night family trip
Verified Hotels.com guest review