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Chiaja Hotel de Charme

3.0 star property
Waterfront hotel with bar/lounge, near Via Toledo

Choose dates to view prices

Photo gallery for Chiaja Hotel de Charme

Minibar, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Lobby
Lobby sitting area
Front of property
Chiaja Hotel de Charme is perfectly situated near Via Toledo and the Port of Naples. Enjoy a breakfast buffet, grab a coffee at the on-site cafe, or indulge in some retail therapy at the hair salon. With free in-room WiFi, an area shuttle to explore nearby attractions like Molo Beverello Port and helpful multilingual staff always ready to assist you.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Car rentals on site
  • Library
  • Lobby fireplace

For families (6)

  • Babysitting (surcharge)
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
$98 nightly
The total price is $119
Nov 12 - Nov 13
Total with taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Bidet
Jetted bathtub
  • 193 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room

8.4 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Rainfall showerhead
Bidet
Hair dryer
  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Double or Twin Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Rainfall showerhead
Bidet
Hair dryer
Minibar
  • 108 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Standard Double Room Single Use

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Rainfall showerhead
Bidet
Hair dryer
  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Superior Double Room Single Use

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 129 sq ft
  • Sleeps 1
  • 1 Queen Bed

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Property entrance

Smart Hotel Napoli

  • Free breakfast
  • Pet friendly
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9.0 out of 10, Wonderful, 535 reviews
$75 nightly
The price is $96
Nov 10 - Nov 11
Total with taxes and fees
Smart Hotel Napoli
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About the neighborhood

Map
Via Chiaia 216 1 Piano, Naples, NA, 80121

What's nearby

  • Galleria Umberto I - 3 min walk - 0.3 km
  • Piazza del Plebiscito - 5 min walk - 0.5 km
  • Via Toledo - 5 min walk - 0.5 km
  • Molo Beverello Port - 8 min walk - 0.7 km
  • Port of Naples - 17 min walk - 1.4 km

Getting around

  • Naples Intl. Airport (NAP) - 46 min drive
  • Naples San Giovanni Barra Station - 8 min drive
  • Napoli Marittima Station - 17 min walk
  • Montesanto Station - 18 min walk
  • Chiaia - Monte di Dio Station - 3 min walk
  • Toledo Station - 9 min walk
  • Municipio Station - 10 min walk
  • Area shuttle (surcharge)

Restaurants

  • ‪Gran Caffè Gambrinus - ‬2 min walk
  • ‪Antica Pizza Fritta da Zia Esterina Sorbillo - ‬3 min walk
  • ‪Brandi Pizzeria - ‬1 min walk
  • ‪Na Bona Furchetta Trattoria - ‬2 min walk
  • ‪Bar del Professore - ‬3 min walk

About this property

Chiaja Hotel de Charme

Chiaja Hotel de Charme offers a great location, putting you within just a 10-minute walk of Galleria Umberto I and Via Toledo. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Molo Beverello Port and Piazza del Plebiscito are within a 15-minute walk. Fellow travelers love the helpful staff. Public transportation is just a short walk: Chiaia - Monte di Dio Station is 3 minutes and Toledo Station is 9 minutes.

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 1 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets stay free (dogs only)
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite carport and garage
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 1-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bidet
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT063049A1HT3XHT8Y

National rating

This property has received its official star rating from the local rating authority.

Also known as

Chiaja
Chiaja de Charme
Chiaja de Charme Naples
Chiaja Hotel
Chiaja Hotel de Charme
Chiaja Hotel de Charme Naples
Hotel Chiaja
Chiaja Hotel Naples
Chiaja Hotel Charme Naples
Chiaja Hotel Charme
Chiaja Charme Naples
Chiaja Charme
Chiaja Hotel de Charme Hotel
Chiaja Hotel de Charme Naples
Chiaja Hotel de Charme Hotel Naples

Frequently asked questions

Does Chiaja Hotel de Charme offer free cancellation for a full refund?

Yes, Chiaja Hotel de Charme does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Chiaja Hotel de Charme?

Yes, dogs stay free.

What are the check-in and check-out times at Chiaja Hotel de Charme?

Check-in start time: 1 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.

What's the area around Chiaja Hotel de Charme like?

Chiaja Hotel de Charme is located on the waterfront in Naples City Centre, a short 3-minute walk from Chiaia - Monte di Dio Station and 5 minutes' walk from Via Toledo.

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Chiaja Hotel de Charme Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Breakfast
Service staff
Location
Room
Lobby
Restaurant

What guests liked

  • Breakfast was consistently described as great, excellent, wonderful, and lovely, with many guests praising the variety and quality of the meal. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

6/10 Good

Fine hotel. Good location.
Alison, 1-night trip

8/10 Very good

Old style hotel but clean and good technology

Old style hotel, modern wifi (wifi6). AC worked very well. 24 hour reception which was very helpful, to ask for extra pillows, toiletpaper or towels. Also have us good directions for the subway.
Johan, 3-night trip

8/10 Very good

Room was small, shower door dis not close fully so flooded the bathroom, wifi was weak. Would have loved to have a tea kettle in the room.
Huma, 2-night trip

10/10 Exceptional

This property scores high on all accounts. The rooms were very comfortable and the staff was always helpful.

8/10 Very good

Very modest but good location

Fantastic position just round the central Plebiscito square. Small cozy room, good breakfas, nice staff and 4 min walking from San Carlo theatre if you go for lopera performance
Evgeniia, 2-night trip

8/10 Very good

Naples

Location was great, the morning breakfast was more than i expected and the staff was very Professional/Helpfull with all our day travel destinations I have traveled to approximately 75 countries so speak from experience so would recommend this hotel to any seasoned traveler Terry Keys
Underground Naples
Abandoned Houses from daytrip to Sorrento
Exploring Churches in Naples
Terry, 4-night trip

10/10 Exceptional

We absolutely loved the location. We felt safe, It was walking distance to most of the sites we wanted to see. There is a train stop not too far away called Toledo. We actually saw many of the things we wanted to see while walking back to the hotel from the street. The staff was very helpful. The breakfast was just what we need to start our day. We would definitely stay here again. The room was perfect size and had a small balcony to look out. The front door was not immediately recognizable, but the address it clearly marked and all you have to do at night is ring the doorbell on the left and you will be buzzed in through the small door which is an access through the large arched doors. The doors are open during the day and all you have to do is walk through to the stairs or elevator to the right. The building is terracotta colored with white balconies.
Lilly, 2-night trip

6/10 Good

My stay was okay overall, and I’d like to highlight the receptionist, who was very nice and welcoming. However, I had a less positive experience with one of the housekeeping staff. I felt that one of the maids was giving me rude stares, which made me uncomfortable and gave the impression of racial stereotyping. This kind of behavior is unacceptable and reflects a lack of proper training in how to interact with guests. I strongly recommend providing staff with better training on professional behavior, including maintaining a respectful demeanor toward all guests. The low rating is due to your maid
Darius Adam Caleb, 3-night trip

8/10 Very good

Reception staffs were quite good!
Yoko, 1-night trip

10/10 Exceptional

Great place to stay.

This is our second time staying here and we are already looking forward to next year. The location is great you can do so many things in the surrounding area but what makes it perfect is the staff. Nothing is too much trouble and they are so friendly. The breakfast is lovely and plentiful and really sets you up for a day exploring Naples. Do not hesitate to stay here.
K M, 6-night trip

4/10 Fair

Price too high for what was delivered.

I would never recommend this "hotel" to anyone except an enemy. The price was high for a small uncomfortable room where the maid couldnt even clean the floor properly. Even was "wakeup" call was late. One had to ask for coffee or it wouldnt be provided for breakfast. The front desk was somewhat negative. One man was friendly, but a woman acted as though I was doing her a favor. The air condiitoning continue to go out and I had to notify the front desk.The room was quiet, though, and that is a high priority on my list. There were no distrubances from neighbors.
Mark, 4-night trip

8/10 Very good

The building is quite old and the stairs a bit precarious. The rooms and bathrooms are in need of a refresh. The staff are very helpful. Breakfast is wonderful. Location is excellent.
Barbara, 4-night trip

8/10 Very good

Front desk personnel very helpful
Michael, 2-night trip

10/10 Exceptional

A great location
Suk-Joong, 3-night trip

10/10 Exceptional

Excellent location, but very small room The hotel is in a fantastic location — right in the heart of Naples, close to everything. It's a great option for couples, as the space is quite limited. We were traveling with our 13-year-old daughter, and they placed a small single bed at the foot of ours, which made the room feel even tighter. The room was clean and nicely decorated, but definitely too small for three people. Breakfast was just okay — not bad, but nothing special. Overall, a good option for a short stay if you're a couple and want to be in the center of it all.
Eduardo, 3-night trip

10/10 Exceptional

The staff, first and foremost, are excellent. The location is also great. The hotel, though, in an old building is great as you reach the 3rd floor.
Myrna, 5-night trip

2/10 Poor

Une étoile à partager entre la situation de l'hôtel et le personnel . Pour le reste il convient de lire entre les lignes l'annonce de l'hôtel petit lit pour deux veut dire un lit de 1 m 20 coincé entre deux cloisons donc avec une personne qui peut pas se lever la nuit . Un des pires petit déjeuner jamais vu : Un seul fromage le même sur 5 jours De charcuterie identiques de porc . Si vous êtes allergique au porc pour d'autres motifs allez déjeuner ailleurs Pas d'ouefs et pas de possibilité d'en avoir Le grille-pain est définitivement en panne Je déconseille fortement cet établissement point à utiliser quand cas d'impossibilité d'ailleurs Je regrette de ne pas avoir de photos à vous communiquer car les photos de l'annonce sont trompeuse
Bernard, 5-night trip

2/10 Poor

If you are planing to arrive in a rental there is no parking nearby ( 1/4 mile) from the hotel, so beware those who travel with large luggage. But the worst thing was my my wife and daugther wake me up at 3.00am because the bed was infested with bed bugs.... the personnel change our room but I personally couldnt get a good rest this night
JUAN, 1-night trip

8/10 Very good

Our
Rhea, 3-night trip

10/10 Exceptional

Great hotel Staff very friendly and professionally Continental breakfast very good, specially coffe :)
Diego, 2-night trip

10/10 Exceptional

Sehr freundliches und zuvorgekommenes Personal
Luigi, 1-night trip

10/10 Exceptional

Location perfect
david, 3-night trip

10/10 Exceptional

Sempre raccomandabile

Come gia altre volte, un piacevole soggiorno in un hotel confortevole, con ottimo servizio.
2-night trip

6/10 Good

Muito bom!

Hotel bem localizado, porém informa erroneamente que tem estacionamento ("As opções de estacionamento no local incluem uma garagem e uma cobertura"). Isso leva o hospede em erro, sendo que a propriedade está em ZTL e é impossível chegar de carro sequer na frente do hotel (o mais próximo que chega de carro deve dar quase 100m). Nesta parte é péssimo. O estacionamento mais próximo fica a pelo menos 10 minutos (impossível levar as malas do estaciomaneto ao hotel - tem que parar o mais perto possível e deixar as malas). O estacionamento indicado na recepção (Via Nunziatella, 2-4 Garage) nos esfolou (50EUR - uma noite). Quase mais caro que a estadia no hotel. O hotel é confortável. Quarto bom, limpo. Banheiro grande, box pequeno, limpesa mais ou menos. Ambiente muito bom no geral. Atendimento ótimo. Alguns mimos aos hóspedes. Iria novamente, atendo para a questão do estacionamento (NÃO TEM ESTACIONAMENTO).
Gustavo, 1-night trip

10/10 Exceptional

Great place very good location. Hard to find because it is on a pedestrian street garage is located a short walk away.
Thomas, 2-night trip