Having just spent the past two weeks at Sands Suites Resort and Spa for a special occasion, the property, facilities, food, but primarily the staff exceeded all our expectations.
From the moment we arrived after our 12hr direct LGW to SSR International, we were greeted individually by the Hotel Manager, offered breakfast overlooking the pool and Tamarin Bay by the wonderful reception and restaurant staff, and then provided a personalised tour of the complex and the room before settling in.
The room was large and spacious with a King size bed, 42" TV, mini fridge and plenty of storage space. It had a separate spacious bathroom consisting of twin wash basins, a bath tub, walk in shower, walk in closet and separate toilet. Everything was provided, from bodywash and lotion, loufers, hand and bath towels, flannels, sewing kits and a hairdryer; everything is there ! The hotel provides two 700ml bottles of drinking water per person, free of charge daily, and a mini bar with extra water, however the contents of the mini bar are chargeable. There is also a safe in the room at no extra charge.
Sunbeds are plentiful around the pool decking and on the beach, and supplied with umbrellas and towels. As with all the staff at this resort, the pool team also excel and pride themselves on providing a unique first class experience where nothing is too much trouble; the only time to are expected to leave your sunbed is for the toilet or to take a dip in the large pool.
