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Sofitel Xian on Renmin Square, Xi'an

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
319 Dongxin Street, Xincheng districtShaanxi, Xi'anShaanxi710004China

Luxury hotel with 3 restaurants, near Xi'an Bell Tower
  • Free WiFi and free parking
Fabulous8.6
Service
Fantastic service
Breakfast
Tasty breakfast
Comfort
Rather comfortable
WiFi
Complaints about WiFi
113See all 113 Hotels.com reviews
From 2,441 reviewsTripAdvisor Traveller Rating

Sofitel Xian on Renmin Square, Xi'an

from $129
  • Superior Room
  • Superior Room
  • Junior Suite, City View (Club Sofitel Access)
  • Luxury Room, View
  • Luxury Room, City View
  • Junior Suite, View
  • Club Room

At a glance

Key facts

Hotel size

  • This hotel has 178 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Free babysitting/childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking (limited)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Playground on site
  • Free use of nearby fitness center
  • Spa tub
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms 14
  • Conference space size (feet) - 23681
  • Conference space size (meters) - 2200
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2005
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Le Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Le Chinois - This restaurant serves lunch and dinner. Reservations are required.

Azur - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Chuarssco - Overlooking the garden, this restaurant specializes in Brazilian cuisine and serves lunch and dinner. Open select days.

Sofitel Xian on Renmin Square, Xi'an’s small print

Also known as

  • Sofitel Renmin
  • Sofitel Renmin Hotel
  • Sofitel Renmin Hotel Xian Square
  • Sofitel Xian Renmin Square
  • Sofitel Xi An
  • Sofitel Xian On Renmin Square China/Shaanxi
  • Sofitel Xian On Renmin Square Hotel Xi`An
  • Xi'an Sofitel

Optional extras

Rollaway beds are available for CNY 360.0 per night

Buffet breakfast is offered for an extra charge of CNY 158 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 550 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sofitel Xian on Renmin Square, Xi'an

Landmarks

  • In Beilin
  • Drum Tower - 24 min walk
  • Xi'an Bell Tower - 24 min walk
  • Xi'an Bell Tower and Drum Tower - 24 min walk
  • Great Mosque of Xi'an - 25 min walk
  • Beilin Museum - 26 min walk
  • Xi'an City Walls - 32 min walk
  • Xingqing Lake - 42 min walk

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 43 min drive
  • Xi'an Station - 26 min walk
  • Xi'an East Station - 16 min drive
  • Xi'an North Railway Station - 34 min drive
  • Beidajie Station - 22 min walk
  • Zhonglou Station - 24 min walk
  • Free self parking
  • Limited parking
  • Airport shuttle (surcharge)

Recent reviews

Fabulous 8.6 From 113 reviews

Sofitel Xian on Renmin Square, Xi'an
Exceptional10.0
Wonderful value at at great location
Top notch service at a great location. This was a wonderful value
Hernando, us2 night trip
Sofitel Xian on Renmin Square, Xi'an
Good6.0
Generally Love Sofitel, this one was a Miss
The good- Staff provided excellent service, rooms were spacious and well apportioned, breakfast had amazing variety. The not so good- Both our rooms were very hot, like 85F/ 30C and the only way to cool the room was to allow in the polluted outside air and in order to sleep we covered ourselves in damp towels. I say both our rooms because staff moved us to a different floor for the second night. This was in December when the outside air was very smokey and rated as 'unhealthy to all groups'. Lest you think we are complainers we have a wide comfort band, have never had this issue at any hotel before including three weeks in China, the bell man said upon entering our room was how hot it was, and we adjusted the thermostats as low as possible in both rooms. Other than the heat the hotel is centrally located but not very close to anything (10-15 minute walk to a decent concentration of restaurants and shops). The bathrooms had visible mold, the beds had significant depressions, and a number of things in the room were off (back on the chair was broken, window supports were broken, etc.). While the breakfast had amazing variety the food didn't actually taste great. Lastly costs inside the Hotel were excessively high. I expect elevated prices and understand paying for convenience, this seemed a level too far. At the cafe, 2 basic, small, and unimpressive coffees were over 100 RMB. For comparison, in Xi'an an upscale dinner for two including drinks is about 125RMB.
Shelly, us2 night trip
Sofitel Xian on Renmin Square, Xi'an
Fair4.0
Worst Hotel Restaurant - Le Chinois
The Sofitel at Renmin Square is at best a 4 star hotel that wants to be 5 star. We stayed 3 nights beginning Nov 23, 2017 during a 3 week trip. Renmin Square is a very nice, secluded location with beautiful public areas. The buffet breakfast was excellent as is the Dolce Vita Italian Restaurant. BUT we had the worst meal in China at their Le Chinois Chinese Restaurant. The food & service were total disasters! There were only 2 other parties when we arrived but had to sit by the entrance because the other small tables were dirty & stayed that way the entire time. Our first two dishes could not be prepared because they had no noodles & then no beef… Seriously but that was not the worst. What did get served was cold & poorly prepared. Asking for rice & a soy sauce just delayed the meal even more. Even the hot tea was improperly prepared. Rather upset that no one would listen at the restaurant, I spoke with the front desk that night & had to meet with the desk manager 1 time & then the Food & Beverage Manager on another day. This would be a much better review if they would simply have refunded the meal but they refused. They did offer a hotel car / lemo to take us to the airport but that was totally misleading as it turned out to be a beat up old van. I will also add that a 5 star establishment would not have layers of dust on the bathroom light shades or on top of the furniture. I will return to Xian but will not stay at this Sofitel.
John, us4 night romance trip
Sofitel Xian on Renmin Square, Xi'an
Very Good8.0
Really nice hotel. Good breakfast. Room was a little too warm. Had to open a window.
Dylan, us2 night family trip
Sofitel Xian on Renmin Square, Xi'an
Exceptional10.0
Excellent experience and professional services!
Kam Sing Stephen, us3 night romance trip

See all reviews

Sofitel Xian on Renmin Square, Xi'an

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