ANA Crowne Plaza Kobe by IHG

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Shin-Kobe Ropeway

Choose dates to view prices

In the heart of Kobe, ANA Crowne Plaza Kobe offers a tranquil retreat with an indoor pool and serene garden. Treat yourself to shopping on site, relax at the spa or indulge in Italian cuisine at one of 7 restaurants. Helpful staff are always ready to ensure your stay is nothing short of exceptional.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 7 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 23 meeting rooms
  • Airport shuttle

Feel at home (6)

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
$72 nightly
The total price is $79
Jul 13 - Jul 14

Why we love this property

Work meets play
Connected to a shopping center, this hotel offers 23 meeting rooms and coworking spaces. After work, indulge in spa treatments or unwind at three bars.
Culinary wonderland
Italian cuisine awaits at the restaurant, with 6 more dining spots tempting taste buds. A cafe and 3 bars enrich the scene. Buffet breakfast starts each day.
Spa and wellness getaway
A full-service spa offers in-room massages for ultimate relaxation. The hotel's sauna, fitness room, and garden create a complete wellness sanctuary.

Room options

Available filters for rooms
Showing 30 of 30 rooms

Standard Room, 2 Twin Beds, City View

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Room, 1 Twin Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Standard Room, 1 Queen Bed, City View

8.0 out of 10
Very good
(20 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Room, 1 Queen Bed, Club Lounge Access, City View

  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Premium Room, 1 King Bed, City View

8.0 out of 10
Very good
(9 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premium Room, 2 Twin Beds, Smoking, City View (Trundle)

  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

Premium Room, 2 Double Beds, Club Lounge Access, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Premium Room, Multiple Beds, Smoking, City View

  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

Premium Room, 1 King Bed, Club Lounge Access, City View

  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Twin Beds, Smoking, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Premium Room, 2 Twin Beds, City View (Trundle Bed)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

Standard Room, 1 Twin Bed

8.2 out of 10
Very good
(10 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Premium Room, 1 King Bed, Smoking, City View

  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 Queen Bed, Smoking, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Premium Room, 2 Twin Beds, Club Lounge Access, City View

  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Room, 1 Double Bed

7.6 out of 10
Good
(14 reviews)
  • Mountain view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Room, 1 Double Bed, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Suite, 1 Bedroom, Club Lounge Access, Mountain View

  • Mountain view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Premium Room, Multiple Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

Premium Room, 2 Double Beds, Smoking, City View

  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

Premium Room, 2 Twin Beds, City View

7.8 out of 10
Good
(6 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Premium Room, 3 Twin Beds, City View

  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Premium Room, 3 Twin Beds, Smoking, City View

  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Room

7.8 out of 10
Good
(9 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Suite, 1 Bedroom, Club Lounge Access, City View (Up to 4 Adults)

  • City view
  • 635 sq ft
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

Premium Room, 2 Twin Beds, Smoking, City View

  • City view
  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Suite, 1 Bedroom (Top Floor)

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Suite, 2 Bedrooms, Club Lounge Access, City View

  • City view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed
  • Free WiFi

Premium Room, Multiple Beds, City View

8.4 out of 10
Very good
(21 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Map
1-Chome, Kitano-cho, Chuo-ku, Kobe, Hyogo, 650-0002

What's nearby

  • Shin-Kobe Ropeway - 1 min walk - 0.2 km
  • Takenaka Carpentry Tools Museum - 4 min walk - 0.4 km
  • Kitano Ijinkan Street - 6 min walk - 0.5 km
  • Ikuta Shrine - 15 min walk - 1.3 km
  • Motomachi Shopping Street - 5 min drive - 2.3 km

Getting around

  • Kobe Airport (UKB) - 24 min drive
  • Itami Airport (ITM) - 56 min drive
  • Kansai Intl. Airport (KIX) - 80 min drive
  • Kobe Nada Station - 4 min drive
  • Kobe Kasuganomichi Station - 18 min walk
  • Kobe Sannomiya Station - 19 min walk
  • Shinkobe Station - 5 min walk
  • Sannomiya Hanadokeimae Station - 21 min walk
  • Kyukyoryuchi Daimarumae Station - 26 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪珈琲屋OB 新神戸店 - ‬5 min walk
  • ‪和黒 新神戸店 - ‬5 min walk
  • ‪神戸ビーフ館 - ‬5 min walk
  • ‪こうべっこ - ‬8 min walk
  • ‪CoCo壱番屋 新神戸フラワーロード店 - ‬8 min walk

About this property

ANA Crowne Plaza Kobe by IHG

  • When you stay at ANA Crowne Plaza Kobe by IHG, you'll be in a great location, within just a 10-minute walk of Shin-Kobe Ropeway and Takenaka Carpentry Tools Museum. Guests can be pampered with massages at the spa, and Restaurant & Bar LEVEL 36, one of 7 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool, and a fitness center. The helpful staff and overall property condition get good marks from fellow travelers. The property is just a short walk to public transportation: Shinkobe Station is 5 minutes away.

At a glance

DONE

Hotel size

    • 592 rooms
    • Arranged over 37 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1500 per night)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle from 1:00 PM to 5:00 PM*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 7 restaurants
  • 3 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Toys
  • Bed rails

What to do

  • Shopping
  • Access to nearby indoor pool
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Hot springs nearby

Working away

  • 23 meeting rooms
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An indoor pool
  • Art gallery on site
  • Shopping mall on site
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Wheelchair-width doorways
  • Area rugs in room
  • Thin carpet in room

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers

Sleep well

  • Pillow menu
  • Blackout drapes/curtains

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Bei Charme. Services include massages. The spa is open daily.

Dining

Restaurant & Bar LEVEL 36 - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Kyoto Cuisine TANKUMA - Onsite restaurant. Open daily.
Japanese KOBE NADAMAN - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Teppanyaki KITANO - This restaurant serves lunch and dinner. Open daily.
Casual Dining THE TERRACE - This restaurant serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3600 for adults and JPY 1800 for children
  • Airport shuttle service is offered for an extra charge of JPY 2200 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from November 11 2025 to September 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for JPY 2300 per night

Parking

  • Self parking costs JPY 1500 per night

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of JPY 2640 per person per day
  • Pool access available from 9:00 AM to 7:00 PM
  • Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

ANA Crowne Plaza Kobe
ANA Kobe
Crowne Plaza ANA Hotel Kobe
Crowne Plaza ANA Kobe
Crowne Plaza Kobe
Kobe ANA Crowne Plaza
Kobe Crowne Plaza
Ana Crowne Plaza Kobe Hotel Kobe
Crowne Plaza ANA Kobe Hotel

Frequently asked questions

Does ANA Crowne Plaza Kobe by IHG offer free cancellation for a full refund?

Yes, ANA Crowne Plaza Kobe by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at ANA Crowne Plaza Kobe by IHG?

Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at ANA Crowne Plaza Kobe by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at ANA Crowne Plaza Kobe by IHG?

Yes. Self parking costs JPY 1500 per night.

Is airport shuttle service offered by ANA Crowne Plaza Kobe by IHG?

Yes, an airport shuttle is available from 1:00 PM to 5:00 PM at scheduled times. The charge is JPY 2200 per person one-way.

What are the check-in and check-out times at ANA Crowne Plaza Kobe by IHG?

Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at ANA Crowne Plaza Kobe by IHG and nearby?

Have fun with nearby activities like cycling, hiking, and mountain climbing. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. ANA Crowne Plaza Kobe by IHG also has 3 bars, a sauna, and a fitness center, as well as a garden and access to a nearby indoor pool.

Are there restaurants at or near ANA Crowne Plaza Kobe by IHG?

Yes, there are 7 onsite restaurants, featuring Italian cuisine.

What's the area around ANA Crowne Plaza Kobe by IHG like?

ANA Crowne Plaza Kobe by IHG is a short 5-minute walk from Shinkobe Station and 2 minutes' walk from Shin-Kobe Ropeway.

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Reviews

ANA Crowne Plaza Kobe by IHG Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Amenities

8.8

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast was consistently praised as great, outstanding, and amazing with a vast selection to choose from. (24 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
View
Cities
Train station
Subway
Mountain
Bed

Reviews

Verified

10/10 Exceptional

Great stay! Excellent location, wonderful room, great breakfast, very helpful staff. A truly pleasant experience.
Dinu, 7-night trip
Verified

10/10 Exceptional

Staffs were super friendly and knowledgeable Giving excellent advices for where to tour around and how to get to places
Hsiao Charlene L, 1-night trip
Verified

10/10 Exceptional

Very happy with the hotel, breakfast was outstanding, such a vast selection to choice from. The location is ideal for travelling beyond Kobe, the Shin- Kobe line is directly below the hotel.
Kenneth, 7-night trip
Verified

10/10 Exceptional

Spacious room. Beautiful view. Perfect location. Family friendly.
Toan, 1-night trip
Verified

10/10 Exceptional

Wonderful hotel, with many choices of activities, etc to do.
Susan, 1-night trip
Verified

8/10 Very good

Very good breakfast spread and spacious dinning hall. Service was excellent.
Philip, 1-night trip
Verified

10/10 Exceptional

Even though the interior is not trendy and renovated, it's clean and quiet. A good place to rest after a long trip
MENGLING, 5-night trip
Verified

10/10 Exceptional

Location, Clean Room and friendly staff are excellent. The breakfast was amazing!! Thank you.
Mariko, 1-night trip
Verified

10/10 Exceptional

The staff were very friendly, the room was spotless and the bed very comfortable. The bathroom was fine - a great shower - if a little bit dated. The location was absolutely perfect...steps from the shinkansen station and an easy walk to downtown.
Rowena, 2-night trip
Verified

10/10 Exceptional

Great Hotel and hard working staff.
John, 1-night trip
Verified

8/10 Very good

Convenient location and very helpful staff.
Robert J, 1-night trip
Verified

10/10 Exceptional

Excellent location. Can’t get any closer to shin-Kobe station. Has underground grocery and 100 yen store. Nunobiki falls and the Herb Garden are right around the corner. Staff were super friendly and helpful, and even helped us reserve dinners and tickets to events.
Jordan, 6-night trip
Verified

8/10 Very good

Location is great - right next to Shin Kobe station - don’t worry you can’t hear a thing - Also right next to cable car to the herb garden -a must do trip Good access to shops restaurants Liked the hotel tea lounge Did not like smell of smoking in corridors / room
Gillian, 2-night trip
Verified

10/10 Exceptional

We loved the breakfast and complimentary beverages during the day. We had a beautiful view from our room too
Cynthia, 3-night trip
Verified

10/10 Exceptional

Love the breakfast spread!
Jane, 4-night trip
Verified

8/10 Very good

The amenities in the room are dated especially the bathroom. However, the location is very convenient as it’s very closed to Shin-Kobe station. If you’re traveling to Arima area by bus or to other cities with Shinkansen, it’s a pretty decent hub.
David Wei-Chih, 1-night trip
Verified

10/10 Exceptional

crown plaza good location

comfortable and convenient
Gul, 5-night trip
Verified

10/10 Exceptional

Excellent

Everything about our short stay was excellent! From Check-in to check-out. Staff was friendly and the room was very comfortable. Particularly enjoyed the view from our toom. Very conveniently located too
Gulnar, 1-night trip
Verified

8/10 Very good

next to a mountain to take walks.
David A. P., 3-night trip
Verified

8/10 Very good

It’s very convenient for shopping and traveling.
Tatsuya, 2-night trip
Verified

10/10 Exceptional

Everything keeps in the brand standard it suppose to be. Large and cozy room and nice view. Close to train station. One drawback is the room decoration amd facilites such as a/c control is outdated, renovation and refurbishment are definitely in needed.
Bob, 8-night trip
Verified

10/10 Exceptional

Breakfast was great as well as the general menu. Lobby was excellent. Staff friendly and welcoming. The location fantastic for the connection to transit and the tram. Didn’t like having to pay for the pool and sauna though as I thought they should be free, just like the gym. Still overall a great place to spend a few days.
tashi, 3-night trip
Verified

6/10 Good

Location is great nearby cable car station. However, the room is all feel outdated & the room temp. is hot A/C temp control didn't functioning.
Kwok Fai, 1-night trip
Verified

8/10 Very good

Convenient location. Consistent over the years.
Erik, 5-night trip
Verified

8/10 Very good

Great hotel convenient to train station

Lots of room, clean with great shower. Good buffet breakfast. Very convenient with covered walk to train station. The only negative was that the bed pillows were way too soft even using 2 of them.
Brian, 2-night trip