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The Westin New York at Times Square
Luxury hotel with restaurant, near Times Square
- Great for families
- Free WiFi in lobby
- Collect stamps
- Price Guarantee
From
$178
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
Property renovations and closures
- This property is closed from March 23 2020 to April 28 2021 (dates subject to change).
8.4.Very Good.1,899 verified Hotels.com guest reviews
Lots of hidden fees. Staff members are rude. No explanation for not having deposit…
Mar 12, 2020
Enjoyed our stay! Nice rooms with friendly, helpful staff!
Mar 12, 2020
Official standards
This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Property confirms they are implementing enhanced cleaning measures
- Guests are provided with free hand sanitizer
Guests rated location
Walkable533 positive mentions
Convenient427 positive mentions
Dining options348 positive mentions
Shopping321 positive mentions
Transportation options248 positive mentions
- Parking available
- Free WiFi
- Pet-friendly
- Gym
- Non-smoking
- Air Conditioning
Property highlights
Main amenities
- 873 smoke-free guestrooms
- Daily housekeeping
- Restaurant and bar/lounge
- Breakfast available
- 24-hour fitness center
- Valet parking
For families
- Free cribs/infant beds
- Private bathroom
- Premium TV channels
- Television
- Free toiletries
- Daily housekeeping
What’s around
- In Midtown
- Times Square - 1 min walk
- Madame Tussauds Wax Museum - 3 min walk
- Broadway - 5 min walk
- Gershwin Theater - 9 min walk
- Bryant Park - 9 min walk
This property is closed from March 23 2020 to April 28 2021 (dates subject to change).
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Traditional Room, 2 Double Beds, Non Smoking
- Traditional Room, 1 King Bed, Non Smoking
- Room, 1 King Bed, Non Smoking, Corner
- Deluxe Room, 2 Double Beds, Non Smoking, City View
- Deluxe Room, 1 King Bed, Non Smoking, City View
- Deluxe Room, 1 King Bed, City View, Corner
- Premium Room, 2 Double Beds, Non Smoking
- Premium Room, 1 King Bed, Non Smoking
- Premium Room, 1 King Bed, Non Smoking, Corner
- Grand Room, 2 Queen Beds, Non Smoking
- Grand Room, 1 King Bed, Non Smoking
- Grand Room, 1 King Bed, Non Smoking, Corner (SW-M)
- Junior Suite, 1 King Bed, Non Smoking
- Premium Suite, 1 King Bed, Non Smoking
- Executive Suite, 1 Bedroom, Non Smoking, Corner
- Suite, 1 Bedroom, Non Smoking
Location
- In Midtown
- Times Square - 1 min walk
- Madame Tussauds Wax Museum - 3 min walk
What’s around
Landmarks
- In Midtown
- Times Square - 1 min walk
- Madame Tussauds Wax Museum - 3 min walk
- Broadway - 5 min walk
- Gershwin Theater - 9 min walk
- Bryant Park - 9 min walk
- 5th Avenue - 10 min walk
- Macy's - 11 min walk
- Broadway Theatre - 12 min walk
- Radio City Music Hall - 13 min walk
- Grand Central Terminal - 14 min walk
Getting around
- LaGuardia Airport (LGA) - 25 min drive
- John F. Kennedy International Airport (JFK) - 38 min drive
- Liberty Intl. Airport (EWR) - 28 min drive
- New York, NY (NYS-Skyports Seaplane Base) - 5 min drive
- Teterboro, NJ (TEB) - 14 min drive
- Linden, NJ (LDJ) - 25 min drive
- New York Penn Station - 12 min walk
- New York W 32nd St. Station - 15 min walk
- Grand Central - 42 St. Station - 18 min walk
- Times Sq. - 42 St. Station - 5 min walk
- 49th St. Station - 7 min walk
- 42 St. - Bryant Pk. Station - 8 min walk
At a glance
Hotel size
- This hotel has 873 rooms
- This hotel is arranged over 45 floors
Arriving/leaving
- Check-in time 4 PM-midnight
- Check-out time is noon
- Express check-in/out
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21
Children
- Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets stay free (dogs only)
- 1 per room (up to 40 lbs)
Internet
- Free WiFi in public areas
- WiFi in rooms*
Parking
- Onsite self parking (USD 50 per day)
- Onsite valet parking (USD 68 per day)
Other information
- Smoke-free property
In the hotel
Food and drink
- Continental breakfast daily (surcharge)
- Restaurant
- Bar/lounge
- 24-hour room service
Things to do
- 24-hour fitness facilities
- Bicycle rentals nearby
- Hiking/biking trails nearby
Working away
- Business center
- Number of meeting rooms - 27
- Conference space
- Conference space size (feet) - 27756
- Conference space size (meters) - 2579
- Computer station
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Porter/bellhop
Facilities
- Year Built - 2002
- Elevator
- Safe-deposit box at front desk
- Library
- Television in common areas
Accessibility
- Braille or raised signage
- Accessible bathroom
- In-room accessibility
- Wheelchair accessible
- Wheelchair-accessible path of travel
- Assistive listening devices available
- Wheelchair-accessible concierge desk
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Closed-captioned TV
- Raised toilet seat
- Low-height counters/sink
- Grab bar - near toilet
- Lever door handles
Languages Spoken
- English
In the room
Home comforts
- In-room climate control (air conditioning)
- Minibar
- Coffee/tea maker
- Bathrobes
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding available
- Blackout drapes/curtains
Things to enjoy
- In-room massage available
Freshen up
- Private bathroom
- Deep soaking bathtub
- Free toiletries
- Hair dryer
Be entertained
- 32-inch TV
- Pay movies
- Premium TV channels
- IPod docking station
Stay connected
- Desk
- WiFi (surcharge)
- Phone
More
- Daily housekeeping
- In-room safe
Special features
Dining
Foundry Bar - This bar specializes in American cuisine and serves lunch and dinner.
Foundry Kitchen - This buffet restaurant specializes in American cuisine and serves breakfast only. Open daily.
Foundry Kitchen - This buffet restaurant specializes in American cuisine and serves breakfast only. Open daily.
Small print
Also known as
- New York Times Square Westin
- Westin Hotel
- The Westin New York At Times Square Hotel City
- Westin New York at Times Square
- The Westin New York at Times Square Hotel
- The Westin New York at Times Square New York
- The Westin New York at Times Square Hotel New York
- Westin Hotel New York Times Square
- Westin New York Times Square
- Westin New York Times Square Hotel
- Westin Hotel New York
- Westin Times Square
- The Westin New York At Times Square Hotel New York City
- Westin New York City
- New York City Westin
Optional extras
Self parking costs USD 50 per day
Valet parking costs USD 68 per day
Rollaway beds are available for USD 35.0 per night
Breakfast costs between USD 24.95 and USD 32.95 per person (approximately)
WiFi is available in guestrooms for USD 16.95 per day (rates may vary)
Policies
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Guests are provided with hand sanitizer and masks are required in public areas.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Mandatory fees
Deposit: USD 150.00 per stay
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, The Westin New York at Times Square does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property is closed from March 23 2020 to April 28 2021 (dates subject to change).
- This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
- Yes. Self parking costs USD 50 per day. Valet parking costs USD 68 per day.
- Yes, dogs stay free, with a limit of 1 per room and maximum weight of 40 lbs per pet. Service animals are exempt from fees.
- You can check in from 4 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
- Yes, Foundry Bar offers American cuisine. Nearby restaurants include Playwright Celtic Pub (3-min walk), Wolfgang's Steakhouse (3-min walk), and Carmine's (3-min walk).
- No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.
- Have fun with nearby activities like cycling and hiking. Enjoy amenities like a 24-hour fitness center and access to a nearby health club.
8.4.Very Good.1,899 verified Hotels.com guest reviews
- 8.0.Very Good
Location was great and the hotel was beautiful. We the staff was very nice. We had to request extra washcloths and shampoo to accommodate the three of us, and it took a while to get those items- 20 minutes or more.
E, 3 night trip with friends, Mar 11, 2020
Verified CheapTickets guest review
- 10.0.Exceptional
It was an amazing hotel! In Times Square and the Theaters!!
1 night romance trip, Mar 8, 2020
Verified Expedia guest review
- 8.0.Very Good
Late check out was appreciated and was not an issue at all like at most hotels. They also held our bags so we could continue into Times Square.
1 night romance trip, Mar 7, 2020
Verified Expedia guest review
- 10.0.Exceptional
They where able to extend out check out by one hour
4 night trip with friends, Mar 4, 2020
Verified Expedia guest review
- 8.0.Very Good
I would have appreciated knowing that the “resort” Or destination fee was already included It was not explained to me very well. I missed out on taking advantage of it.
Joon, 3 night romance trip, Feb 28, 2020
Verified Expedia guest review
- 8.0.Very Good
Overall very good experience. The hotel is in a very good location and worth the price.
1 night family trip, Feb 28, 2020
Verified Expedia guest review
- 6.0.Good
Having to pay a $30 "Resort Fee" forcing you to spend money in their restaurant, The Foundry. It should be renames The Founder. First night, only ONE waiter working the floor. Had to wait nearly an hour to get our food. Literally threw the silverware on our table and disappeared. The next day, HAD to eat there again because that $30 fee was shoved down our throats. This time thought we had plenty of time for a quick lunch before a theater matinee. Again, I had to chase down the waiter, (the same one from the night before) to light a fire under him otherwise we were going to be late for the theater. (one block away). Food was very good; service was terrible because the dining room was understaffed. My background: I am a retired Executive chef, CIA graduate, with a Bachelors degree in Hotel & Restaurant and Travel Management.I know the Corporate Chef of Starwood Hotels personally. Hotel was great; restaurant terrible service.
M.Maggiani, 2 night romance trip, Feb 28, 2020
Verified Expedia guest review
- 4.0.Fair
The hotel itself is not bad but there are some things I didn’t like : the free WiFi is very bad and almost didn’t work also the only refrigerator at the room is full of snacks and drinks for sale and is not available for personal usage and there is no microwave at the room.
1 night business trip, Feb 27, 2020
Verified Expedia guest review
- 2.0.Poor
It was a terrible place to stay! I will never again in my life stay there! I knew my flight was going to be late so I called ahead to make sure they had my room available they said they put a note in there and my room would be ready. Got there and it wasn’t available. I had to stay in a regular room when I had an upgraded room with a view. The sockets in the room didn’t work, the dresser drawers didn’t work, they charged me for stuff I DIDNT take out of the mini bar, ordered room service and they sent up the wrong food, and the most annoying part of it all is they key cards never worked! We had to get new cards about 10 times in 4 days, and even then they still didn’t work! The staff was horrendous! Absolutely disgusting! There was only one staff member that did his job well! Wish I would have caught his name to give him the credit he deserves! I could tell many stories of the terrible staff but this review would be 10x longer than it already is! SPEND YOUR MONEY SOMEWHERE ELSE!
4 night family trip, Feb 27, 2020
Verified Orbitz guest review
- 8.0.Very Good
The best part of this hotel is the location. Perfectly located that you can walk anywhere. A couple of blocks from Time Square, plenty of restaurants and bars on 8th Avenue. When I checked in the lady at the counter was fantastic, she upgraded my room when I mentioned that it was my Birthday at no cost. I already knew going in that there would be a resort fee however she explained what was included in the fee and it is well worth it. The one point that I was disappointed with was the wrong information i received from the concierge. With the resort fee you are able to get one ticket for the Hop on Hop Off bus for 48 hours and with an additional cost of $10 you can have all 5 tours. When I went to book my ticket he didn't print the barcode properly so the bus driver did not accept the ticket. I had to go to the Hop On hop off bus office to have them reprint a new ticket and then he also mentioned the wrong time for the night panoramic tour. He told me that the last bus would be at 8pm. I made sure I was there 30 minutes before and by 8:15 there was no bus. Now if this was a hot day it would have been fine but considering it was the end of February it was cold and standing outside waiting for a bus was not pleasant. I was able to get the right hours from the actual office and realized that there was a closer stop right around the corner from the hotel. Don't trust what the concierge tells you get the information yourself.
Val, 4 night trip, Feb 27, 2020
Verified Expedia guest review