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Room options

Deluxe Twin Room

  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Plus Twin Room

  • 16 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

At a glance

Hotel size

  • 168 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 4 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children's pool

Working away

  • Business centre

Services

  • 24-hour front desk
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • 5 indoor pools
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 50-cm flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Soap
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Reviews

6.6

Good

7.4/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Poor

They are very rude and mad all the time. They have no understanding of what customer service is, we stayed one night and left. I come to Sovata 3-5 times a year and they won’t be seeing us again. Crystal Hotel is the best.
Isaia, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Clean, efficient and friendly. The only issue it has 2 elevators for 6 floors or 7 floors. Tip: stay at 3rd floor so you can get good views AND walk up the steps as needed. Pools might need some refreshing and maybe to be made bigger. Otherwise a good stay.
Paula, 2-night trip
Verified Expedia guest review

8/10 Very good

itschak, 2-night trip
Verified Hotels.com guest review