In the heart of Bruges, Grand Hotel Normandy by CW Hotel Collection offers a serene escape with a garden and fireplace in the lobby. Enjoy an indoor pool, gym, or unwind at the bar while staying connected with in-room WiFi.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Bar
24/7 front desk
Parking available
Air conditioning
Main amenities (12)
Daily housekeeping
Indoor pool
Breakfast available
Fitness centre
Self parking
Bar/lounge
24-hour front desk
Air conditioning
Garden
Reception fireplace
Front desk safe
Vending machine
Feel at home (6)
Private bathroom
Premium TV channels
Garden
Daily housekeeping
Espresso maker
Blackout curtains
The current price is $141
$141
$159 total
includes taxes & fees
28 Aug - 29 Aug
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Romantic Double Room, 1 Queen Bed
Romantic Double Room, 1 Queen Bed
8.88.8 out of 10
Excellent
3 reviews
(3 reviews)
Highlights
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout curtains
24 sq m
Sleeps 2
1 Queen Bed
View all photos for Economy Room
Economy Room
7.47.4 out of 10
Good
13 reviews
(13 reviews)
Highlights
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout curtains
13 sq m
Sleeps 2
1 Queen Bed
View all photos for Classic Double Room, 1 Queen Bed
Classic Double Room, 1 Queen Bed
9.69.6 out of 10
Exceptional
14 reviews
(14 reviews)
Highlights
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout curtains
18 sq m
Sleeps 2
1 Queen Bed
View all photos for Basic Room
Basic Room
8.88.8 out of 10
Excellent
16 reviews
(16 reviews)
Highlights
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout curtains
15 sq m
Sleeps 2
1 Queen Bed
View all photos for Family Quadruple Room
Family Quadruple Room
9.49.4 out of 10
Exceptional
9 reviews
(9 reviews)
Highlights
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout curtains
20 sq m
Sleeps 4
1 Queen Bed and 2 Single Beds
View all photos for Deluxe Double Room, 1 Queen Bed
Charleroi (CRL-Brussels South Charleroi) - 95 min drive
Lissewege Station - 12 min drive
Brugge-Sint-Pieters Station - 13 min drive
Bruges Station - 16 min walk
Restaurants
Leffe 't Zand - 4 min walk
't Santpoortje - 4 min walk
Villa Gerard - 4 min walk
Bras Café - 4 min walk
Bar'Ziel - 3 min walk
About this property
Grand Hotel Normandy by CW Hotel Collection
Grand Hotel Normandy by CW Hotel Collection puts you in a great location, within a 15-minute walk of Bruges Christmas Market and Bruges Market Square. You can visit the fitness centre for a workout or unwind with a drink at the bar/lounge. Other features include an indoor pool and a garden. Fellow travellers say great things about the pool and helpful staff.
Languages
Dutch, English, French, German
At a glance
DONE
Hotel size
64 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered on-site self-parking (EUR 25 per night; includes in/out privileges)
On-site parking is limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Bar/lounge
What to do
Golfing nearby
Hiking/biking trails nearby
Segway hire/tours nearby
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Bike storage
Pool loungers
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Fireplace in reception
Fitness centre
An indoor pool
Accessibility
Lift
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Handrails in stairwells
Well-lit path to entrance
Room amenities
Be entertained
43-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning and heating
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 10.00 for children
Children & extra beds
Cots/infant beds are available for EUR 15.0 per night
Parking
Uncovered self-parking costs EUR 25 per night with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Children under 18 years old are not allowed in the swimming pool without adult supervision
Policies
Only registered guests are allowed in the guestrooms.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.
Also known as
Bruges Floris Hotel
Floris Bruges
Floris Bruges Hotel
Floris Hotel Bruges
Hotel Floris Bruges
Floris Karos Bruges
Hotel Floris Karos
Karos Hotel
Floris Karos Bruges
Grand Hotel Normandy
Normandy By Cw Collection
Grand Hotel Normandy by CW Hotel Collection Hotel
Grand Hotel Normandy by CW Hotel Collection Bruges
Grand Hotel Normandy by CW Hotel Collection Hotel Bruges
Frequently asked questions
Does Grand Hotel Normandy by CW Hotel Collection offer free cancellation for a full refund?
Yes, Grand Hotel Normandy by CW Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel Normandy by CW Hotel Collection?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Grand Hotel Normandy by CW Hotel Collection?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Hotel Normandy by CW Hotel Collection?
Yes. Self-parking costs EUR 25 per night. Parking spaces may be limited.
What are the check-in and check-out times at Grand Hotel Normandy by CW Hotel Collection?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM.
Is there an on-site casino at Grand Hotel Normandy by CW Hotel Collection?
No, this hotel doesn't have a casino, but Casino Blankenberge (17-min drive) and Knokke Casino (21-min drive) are both nearby.
What is there to do at Grand Hotel Normandy by CW Hotel Collection and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Additional recreation nearby includes segway hire. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
What's the area around Grand Hotel Normandy by CW Hotel Collection like?
Grand Hotel Normandy by CW Hotel Collection is in Historical Center Bruges, a short 11-minute walk from Bruges Christmas Market and 11 minutes' walk from Bruges Market Square. Travellers love the hotel's prime location.
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Grand Hotel Normandy by CW Hotel Collection Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Location
Walking
Bathroom
Lobby
Bed
Gyms (public)
Pool
What guests liked
Breakfast was consistently praised for its quality, variety, and excellent choices. (37 reviews)
The pool was a lovely, warm, and clean addition to the property, providing a great place to relax. (25 reviews)
The property is close to many great restaurants and offers a short walk to the city center. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
16 Jun 2025
Had a wonderful stay. The staff were very helpful and friendly and made our stay very special.
Anjana
Anjana, 2-night trip
10/10 Excellent
11 Jul 2025
Loved the swimming pool.
Richard
Richard, 3-night trip
10/10 Excellent
16 Jun 2025
Great stay for Bruges. Breakfast was good and room was comfortable. It was a longer walk to the city center, but doable.
Sally
Sally, 2-night trip
10/10 Excellent
10 Jun 2025
Beautiful rooms and comfortable beds! The staff was so kind and helpful!
Kelly
Kelly, 1-night trip
8/10 Good
17 Jul 2025
Hotel needed some tlc, slightly tired and shabby looking
Rachel
Rachel, 3-night trip
10/10 Excellent
24 Jul 2025
What a fabulous hotel! We loved it! Excellent friendly and knowledgeable staff who were ever-present but not intrusive. Really made us feel welcome. Breakfast was excellent, plenty of choice and very high quality. Lovely pool. Great bar. Hotel was spotlessly clean but retained character. Our family room was gorgeous!! We will definitely be back as soon as we can!!
Donna
Donna, 1-night trip
8/10 Good
23 May 2025
Our room was quite small but everything was clean and all the staff were helpful and lovely.
Sian
Sian, 3-night trip
10/10 Excellent
22 Jun 2025
The hotel was one of the best I've stayed at! It was a 5-10 minute walk from all of the restaurants and attractions. The staff were really friendly and helpful. The room was on the small side but it had all of the amenties we needed. I would definitely recommend the Grand Normandy Hotel.
Joanne
Joanne, 3-night trip
8/10 Good
19 May 2025
This property is a little outside the town center but it’s worth the stay. The staff was friendly and the property was so clean and pretty. The beds were perfect and the town center was walkable. Highly recommend this property.
Christina
Christina, 2-night trip
10/10 Excellent
28 Mar 2025
Very friendly staff, great breakfast and a short walk (10 mins) to the centre of Bruges.
Lots of nice bars and restaurants close by.
Julia Dawn
Julia Dawn, 3-night trip
10/10 Excellent
20 Apr 2025
Really enjoyed the hotel - lovely breakfast buffet. Hotel bar was very nice. Rooms were lovely and the beds very comfortable. Easy walking distance to center of Bruges.
COLLEEN
COLLEEN, 1-night trip
10/10 Excellent
22 Mar 2025
Great hotel with excellent staff. Beautiful breakfast.
Brad
Brad, 4-night trip
8/10 Good
21 Jul 2025
The hotel is decent and as expected. The pool was better than I expected. They put us in a very cold room and it was situated near the parking lot so I would have liked a better location of the room. Room was smaller than expected. Not sure if other rooms are bigger but I felt short changed on the actual room. The location of the hotel is outside of the main tourist area but that’s not a negative. Bruges is very small and walkable. Staff was courteous and professional.
Mike
Mike, 2-night trip
10/10 Excellent
11 Apr 2025
We arrived quite late in the evening, but the staff couldn’t have been more polite and understanding. Excellent food and a perfect location to travel around Bruges.
Steven John
Steven John, 2-night trip
8/10 Good
16 Nov 2024
Had a fantastic stay! Excellent location and comfortable rooms.
Madeline
Madeline, 2-night trip
8/10 Good
6 Jul 2025
Ok
Anders
Anders, 1-night trip
10/10 Excellent
14 Mar 2025
Unique building layout, nice area around the pool
Margaret
Margaret, 1-night trip
8/10 Good
16 Oct 2024
Awesome location to food and shopping!
Jacklyn
Jacklyn, 2-night trip
10/10 Excellent
24 Feb 2025
Great hotel
Nice hotel… room could do with some mire storage for clothes. However the staff were excellent and the breakfast was great
James
James, 2-night trip
10/10 Excellent
6 Apr 2025
Huge comfortable room. Loved the roof terrace.
Not a great deal of food selection for dairy free, was quite difficult at breakfast.
Jessica
Jessica, 1-night trip
10/10 Excellent
28 Nov 2024
Family trip
Amazing hotel for family trip
Steve
Steve, 3-night trip
10/10 Excellent
8 Feb 2025
Hotel was very nice and clean.
Staff were very friendly and helpful.
Family room was perfect enough space for everyone.
Pool was decent and food for breakfast was very good.
Just outside Bruges centre but only 10 minute walk.
Ryan
Ryan, 2-night trip
10/10 Excellent
27 Oct 2024
Excellent large family rooms, walkable to the town center, with a swimming pool and a carpark close by, it was a great hotel for a short stay in Brugge.
Mr Narinder
Mr Narinder, 3-night trip
10/10 Excellent
4 Jan 2025
Family trip
Very good highly recommended
Marlon
Marlon, 2-night trip
10/10 Excellent
1 Jan 2025
Cant wait to go back
Amazing stay and we loved it here.
Beds are comfy but may bring our own pillows next time.
Staff are all very welcoming and polite.
We shall return..