Am Neutor Hotel Salzburg Zentrum

Property class: 4
Hotel with bar/lounge, near Salzburg Christmas Market

Choose dates to view prices

Am Neutor Hotel Salzburg Zentrum offers a great location, putting you within a 15-minute walk of Salzburg Christmas Market and Salzburg Cathedral. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights include a snack bar/deli and a terrace.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
  • Non-smoking
$83 nightly
The current price is $99 total
Total with taxes and fees
Nov 15 - Nov 16

Room options

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Superior Room

  • City view
  • 247 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Comfort Double Room

7.6 out of 10
Good
(24 reviews)
  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Neutorstrasse 8, Salzburg, Salzburg, 5020

What's nearby

  • Getreidegasse - 5 min walk - 0.5 km
  • Mozart's Birthplace - 6 min walk - 0.6 km
  • Old City Hall - 6 min walk - 0.6 km
  • Salzburg Cathedral - 9 min walk - 0.8 km
  • Salzburg Christmas Market - 9 min walk - 0.8 km

Getting around

  • W.A. Mozart Airport (SZG) - 7 min drive
  • Salzburg Mülln-Altstadt Station - 18 min walk
  • Salzburg Aiglhof Station - 18 min walk
  • Salzburg Central Station - 26 min walk
  • Free casino shuttle

Restaurants

  • ‪Sternbräu - ‬6 min walk
  • ‪220 Grad - ‬7 min walk
  • ‪Café Mozart - ‬7 min walk
  • ‪Arthotel Blaue Gans - ‬5 min walk
  • ‪Balkan Grill Walter (1. Salzburger Bosna Grill) - ‬5 min walk

About this property

Am Neutor Hotel Salzburg Zentrum

  • Am Neutor Hotel Salzburg Zentrum offers a great location, putting you within a 15-minute walk of Salzburg Christmas Market and Salzburg Cathedral. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights include a snack bar/deli and a terrace.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
11:00am

Hotel size

    • 44 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 10:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 10:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (EUR 19.00 per day)
    • Onsite parking limited

Offsite

    • Free casino shuttle

Other information

    • Smoke-free property

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Reviews

Am Neutor Hotel Salzburg Zentrum Reviews

7.2

Good

7.4

Cleanliness

8.2

Location

7.6

Staff & service

6.8

Property conditions & facilities

Popular mentions

Room
Service staff
Old town
Location
Parking

Reviews

Verified review

6/10 Good

Room was much smaller than we expected since we booked a “superior “ room. Supposed to be toiletries, but there were not. Breakfast was excellent with hot and cold options. Front desk staff were often elsewhere so nobody was there if we needed anything. They were great when they were at the desk though. Very good location in walking distance to Old Town
Verified review

10/10 Exceptional

Very good breakfast. Great location.
Verified review

8/10 Very good

Great location and breakfast.
Verified review

8/10 Very good

Location! Location! Location! This place is not fancy - no air conditioning, loud street noise, tiny shower, and only the most basic furnishings. It's a bare-bones tourist hotel, but it has an amazing location just outside of the old town and adjacent to the bus stop. You can walk through the tunnel to the Festspielhaus and the Getreidegasse in 10 minutes. The staff was friendly and helpful. The room price was a good value and I would recommend staying here provided you understand the pros and cons.
Verified review

10/10 Exceptional

Great location, walking distance from Salzburg's main attractions. Great breakfast.
Verified review

6/10 Good

The beds were comfy and really enjoyed the breakfast. Although the rooms were a bit Dusty and unclean in places. Ended up needing to move room during stay due to shower flooding the room for no apparent reason. The 2nd room was cleaner. In the first room could see through the sheets the mattress in first room was heavily stained. When the issues with the shower happened had someone come within less than 30 mins to move me to another room (the reception is not manned 24hrs)
Verified review

8/10 Very good

Facilities good, staff friendly and helpful and room kept clean.
Verified review

10/10 Exceptional

Good service and good location.
Verified review

10/10 Exceptional

Excellent hotel they provided unlimited bus pass for every bus in the city free of charge.
Verified review

6/10 Good

The trip was good. Hotel near the city Center. Friendly staff. Room was spacious.
Verified review

8/10 Very good

The location was so good being able to just walk through the tunnel to the old district was great. The bed was comfortable the roadworks that were happening outside distracted quite a bit from a peaceful stay but again the location helped us have a great experience of Salzburg without having to invest in taxis or other transport
Verified review

10/10 Exceptional

Great staff. Great location clean rooms
Verified review

8/10 Very good

Great location. Staff was very helpful. Large room, especially for Europe.
Verified review

10/10 Exceptional

Perfect location. Charming and careful staff. When you arrive, you receive a very useful transportation pass which allows you to use local transports
Verified review

6/10 Good

Great location as on a number of bus routes in and out of the city and one directly to the airport. The foyer was refurbished and looked nice, but the rest of the hotel was a little tired. But it did the job and was not an unpleasant space to be in. I would stay again.
Verified review

8/10 Very good

Everything was very good. The staff is friendly and helpful - they held my bags until check-in time. The room was spacious and clean. It’s very easy to walk into town.
Verified review

4/10 Fair

The hotel is located in a walkable area and was overall clean. However, the staff were not friendly or helpful, the room does not have any air system aside from a noisy stand up fan in the corner, and the walls are paper thin. The rooms are also very outdated and the beds are old and uncomfortable. If you stay here, don't expect to be able to ask for anything extra such as a pillow, as they will tell you no. Would recommend spending your money elsewhere as this hotel is not even cheap.
Verified review

8/10 Very good

The staff was very friendly and helpful. They provided suggestions and an area map for getting around. Since we were paying for 24 hours of parking, we checked out by 11am but got to stay parked for the full 24 hours while we toured the city some more. That was very helpful. We did find a space in their tiny parking lot. The room was small but adequate.
Verified review

4/10 Fair

Very, very dated property. This should be mentioned in the description. It seems like a 80s hotel that has not been updated a wink. The carpet in the rooms seemed like out of The Overlook Hotel from The Shining, that old. Scratched and old furniture. Extremely dated bathrooms. Unfriendly and cold staff. We were a group of five and had three rooms, each one more ancient than the next. Otherwise, good beds and duvets. Great location and nice vicinity.
Verified review

8/10 Very good

The hotel is in very good location, The bed was very new and very comfortable. The bathroom was nice as it was renovated. My room was one floor up from the ground floor ( 1st Floor) the carpets in the hallways are very badly worn and torn. The carpet in my room looked awful. I did not feel comfortable walking in the room with bare feet or socks on as the carpet is so worn out and old. All trim-work on the floors and doorways in very poor condition can could look so much better with a little bit of paint
Verified review

6/10 Good

the room needs cleaning more . no regular cleaning done and supplies toilet paper towels not supplied regularly . the hotel location is excellent to the places planned to visit . the front reception male staff (indian ) was not helpful at all . he forgot to reserve our taxi when we left . we waited for one hour the taxi did not show up . called uber immediately to take us to the airport .
Verified review

4/10 Fair

The place is more hostel than hotel. There are few to no amenities: no fridge, no laundry services, no ice machines, and we couldnt get an extra fan when we asked. Cleaning services were poor. They left the sheet and floor uncleaned. The place itself is more gloss than content. The day staff were nice enough, but the night "manager" was as lazy as he was useless (think: Basil Fawlty without the humour). When asked we got either incorrect or inaccurate information The breakfast (food, price, and staff) were quite good. Its basically Fawlty Towers without the irony or comedic talent.
Verified review

4/10 Fair

Unhappy Reception Staff

Having travelled for the last 2 months I can honestly say we have never experienced such disinterested and unhelpful reception staff. While not rude they just had no people skills at all and clearly did not enjoy their job. The hotel itself is in a perfect location to see the old town and while dated and in need of a new bed it suited our needs. Just would just have been nice to be greeted with a smile and maybe even a reply to our greetings when we returned in the evenings.
Verified review

10/10 Exceptional

Great Value

Check in was easy, room was clean and big. I was able to borrow an iron. You have to put in 10 Euros deposit for parking, but get it back when check-in out. Only "issue" was the cleaning lady knocked on our door before check out time (she didn't speak English), after the second time I put the don't disturb sign and she knocked again... Not sure what the issue was. Our room was right at the street. In the summer you have to have a window open and it's pretty noisy. Check out was easy. Overall great for the price and closeness to the city center.
Verified review

2/10 Poor

Got a double charge and the staff could not refund me on the spot