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Grand Central Hotel Shanghai, Shanghai

4.5 stars
505 Jiujiang RoadShanghaiShanghai200001China, 800-491-6126
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Excellent4.5 / 5
Location
Great location
Cleanliness
Clean
Vibe
Awesome vibe
Amenities
Great amenities
475See all 475 Hotels.com reviews
From 930 reviewsTripAdvisor Traveller Rating

Grand Central Hotel Shanghai, Shanghai

Hotel Info: 866-539-8117

from $119
  • Deluxe Twin Room
  • Standard Room
  • Business Suite
  • Deluxe Room
  • Executive Room

At a glance

Key facts

Hotel size

  • This hotel has 353 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking *

Also known as

  • Grand Central Hotel Shanghai
  • Grand Central Shanghai
  • Shanghai Grand Central Hotel

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs CNY 80 per day with in/out privileges

Buffet breakfast is offered for an extra charge of CNY 180 per person (approximately)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa treatment room(s)
  • Sauna
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 323
  • Conference space size (meters) - 30
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Lile de France - This fine-dining restaurant serves dinner only.

Bo Yuet Hin - This restaurant serves lunch and dinner.

Coffee Shop - This buffet restaurant serves breakfast and dinner. Open 24 hours.

Grand Central Hotel Shanghai, Shanghai’s small print

Also known as

  • Grand Central Hotel Shanghai
  • Grand Central Shanghai
  • Shanghai Grand Central Hotel

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs CNY 80 per day with in/out privileges

Buffet breakfast is offered for an extra charge of CNY 180 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 475 reviews

Grand Central Hotel Shanghai, Shanghai
Outstanding5.0 / 5
Customer service was great. Staff were helpful and solved many of my problems during my stay. I am so thankful for them
3 night trip
Grand Central Hotel Shanghai, Shanghai
Excellent4.0 / 5
The hotel room is comfortable. The staff are not very friendly or helpful until you asked them for information or assistance. For example, when we arrived, the bellboy and doorman ignored us when we got out of the taxi. They stared at us until my wife asked them if they are there to help customers or they are just furniture, then they were very helpful and settled us into our room. The front desk people will not smile and say hello when you pass by but are friendly once you engage in a conversation with them. One person I would like to point out for his exceptional service is the Concierge desk supervisor on duty on the morning 10/9/16. When I inquired about where the cruise ship terminal is located at as I have no address or any information except the cruise line and the ship's name. That person would not give up and searched the internet relentlessly. Even though I was ready to give up and take a chance (there are only two cruise ship terminals in Shanghai) and take a taxi and try my luck with both locations, that Concierge desk supervisor on duty eventually found the correct address and call that location to make sure it is correct. That is what I call exceptional service. The location of the hotel is great for shopping and sort of convenient for public transportation as it is within walking distance to the underground train station that can take you to almost anywhere in Shanghai. Will definitely consider staying here again.
3 night romance trip
Grand Central Hotel Shanghai, Shanghai
Outstanding5.0 / 5
Very comfortable and clean
Grand Central Hotel is one of the best values for a top tier hotel in the Bund area. They offer excellent service, good restaurants, and high quality rooms. The pool, spa, and work out areas are also very nice.
1 night business trip
Grand Central Hotel Shanghai, Shanghai
Good3.0 / 5
Beautiful hotel, not great service. Restaurant lacking in service. Unnecessary charges for lost room key, printing boarding passes. Although staying in hotel they made us pay with credit card each day for breakfast instead of charging to room. Would not recommend this hotel. Did not give new soap each day in room, not enough towels.
4 night romance trip
Grand Central Hotel Shanghai, Shanghai
Outstanding5.0 / 5
It was a great location and in the center of a lot of the action. Major shopping, parks and attractions within walking distance. The smell in the lobby and elevator was the only thing that really turned me off. The room itself was clean, well stocked with all amenities, great bathroom and a good view of the city.
1 night trip with friends

See all reviews

Grand Central Hotel Shanghai, Shanghai

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