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Pestana Carlton Madeira Ocean Resort Hotel

5.0 star property
Luxury hotel with spa, near Funchal Marina

Choose dates to view prices

Located by the ocean, Pestana Carlton Madeira Ocean Resort Hotel offers a tranquil retreat. Unwind with a massage at Venus Health SPA or indulge in scuba diving and other activities. With an indoor pool, outdoor pool, marina and coffee shop/cafe on site, this luxury hotel is perfect for relaxation.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Hot tub
  • Pool bar

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Daily housekeeping
$215 nightly
The total price is $229
Apr 26 - Apr 27
Total with taxes and fees

Why we love this property

Comfort in every detail
Plush bathrobes adorn every room of this luxurious retreat. Guests enjoy 24-hour service, turndown amenities, and a stocked minibar.
Work and play perfection
Nestled in the city center's entertainment hub, this hotel offers meeting spaces and a spa. Concierge support and round-the-clock room service enhance the stay.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double or Twin Room, City View

Classic Double or Twin Room, City View | Minibar, in-room safe, iron/ironing board, free WiFi

Classic Double or Twin Room, City View

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Pool View

Double or Twin Room, Pool View | Minibar, in-room safe, iron/ironing board, free WiFi

Double or Twin Room, Pool View

8.6 out of 10
Excellent
(8 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Sea View

Double or Twin Room, Sea View | View from room

Double or Twin Room, Sea View

7.8 out of 10
Good
(16 reviews)
  • Sea view
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, iron/ironing board, free WiFi

Family Room

7.4 out of 10
Good
(3 reviews)
  • 645 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

Suite | Minibar, in-room safe, iron/ironing board, free WiFi

Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View | View from room

Superior Double or Twin Room, Sea View

8.6 out of 10
Excellent
(7 reviews)
  • Sea view
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Superior)

Junior Suite (Superior) | Minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite (Superior)

10.0 out of 10
Exceptional
(1 review)
  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room (Extra Bed)

Minibar, in-room safe, iron/ironing board, free WiFi

Family Room (Extra Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 646 sq ft
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Room (2 Extra Beds)

Minibar, in-room safe, iron/ironing board, free WiFi

Family Room (2 Extra Beds)

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Similar properties

Aerial view
Pestana Casino Park Ocean and SPA Hotel
Funchal
  • Pool
  • Spa
  • Airport transfer
  • Parking available
8.6 out of 10, Excellent, 1,002 reviews
$205 nightly
The price is $218
Apr 26 - Apr 27
Total with taxes and fees
Pestana Casino Park Ocean and SPA Hotel
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About the neighborhood

Map
Largo Antonio Nobre, Funchal, 9004-531

What's nearby

  • Madeira Casino - 9 min walk - 0.8 km
  • CR7 Museum - 12 min walk - 1.0 km
  • Avenida do Mar - 14 min walk - 1.2 km
  • Funchal Marina - 15 min walk - 1.3 km
  • Town Square - 3 min drive - 1.6 km

Getting around

  • Cristiano Ronaldo Airport (FNC) - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Loft Brunch & Cocktails - ‬1 min walk
  • ‪Pub Number Two - ‬1 min walk
  • ‪Galaxia Sky Bar - ‬4 min walk
  • ‪Joy restaurante - ‬4 min walk
  • ‪Moynihans Bar - ‬3 min walk

About this property

Pestana Carlton Madeira Ocean Resort Hotel

Pestana Carlton Madeira Ocean Resort Hotel features a marina and puts you within a 15-minute walk of Funchal Marina. Guests can indulge in massages at the spa, and Arcos serves breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar. The helpful staff and location get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 286 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 11 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 15 per day)
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Scuba diving
  • Shopping
  • Pool table
  • Beach nearby
  • Golfing nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Snorkeling nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff

Facilities

  • Library
  • Fireplace in lobby
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Marina
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Venus Health Spa. Services include massages.

Dining

Arcos - This buffet restaurant serves breakfast and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per night

Parking

  • Self parking costs EUR 15 per day

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 3978

Frequently asked questions

Does Pestana Carlton Madeira Ocean Resort Hotel offer free cancellation for a full refund?

Yes, Pestana Carlton Madeira Ocean Resort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pestana Carlton Madeira Ocean Resort Hotel?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Pestana Carlton Madeira Ocean Resort Hotel?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 11 lbs per pet. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Pestana Carlton Madeira Ocean Resort Hotel?

Yes. Self parking costs EUR 15 per day.

Is airport shuttle service offered by Pestana Carlton Madeira Ocean Resort Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Pestana Carlton Madeira Ocean Resort Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Pestana Carlton Madeira Ocean Resort Hotel?

No, this hotel doesn't have a casino, but Madeira Casino (8-min walk) is nearby.

What is there to do at Pestana Carlton Madeira Ocean Resort Hotel and nearby?

Have fun during the warmer months with activities such as scuba diving. Indulge in a treatment at the spa and soothe your senses in the hot tub. Pestana Carlton Madeira Ocean Resort Hotel also has an outdoor pool and a sauna, as well as a steam room and an arcade.

Are there restaurants at or near Pestana Carlton Madeira Ocean Resort Hotel?

Yes, there's an onsite restaurant, Arcos.

Does Pestana Carlton Madeira Ocean Resort Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Pestana Carlton Madeira Ocean Resort Hotel like?

Pestana Carlton Madeira Ocean Resort Hotel is in the heart of Funchal, a short 15-minute walk from Funchal Marina and 8 minutes' walk from Madeira Casino. Travelers say that the hotel is in a great location.

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Reviews

Pestana Carlton Madeira Ocean Resort Hotel Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, with a wide variety of fresh food and delicious options. (23 reviews)
  • The property's restaurants offered excellent food and a wide variety of options, with many guests praising the delicious buffet breakfast. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Breakfast
View
Restaurant
Food
Towns
Bed
Coffee

Reviews

Verified

8/10 Very good

Great breakfast , staff excellent, carpets/furniture a bit dated, great location for easy walk to Funchal centre, overall enjoyed stay.
Joseph, 7-night trip
Verified

8/10 Very good

Would stay again
Michele, 7-night trip
Verified

10/10 Exceptional

Clean room, excellent staff. I will definitely come back .
Ron, 5-night trip
Verified

10/10 Exceptional

Wonderful staff. Great service.
brian and sherry, 6-night trip
Verified

10/10 Exceptional

Ok
Roberto, 4-night trip
Verified

10/10 Exceptional

Absolutely wonderful hotel!
Gillian, 6-night trip
Verified

10/10 Exceptional

Wonderful place. Friendly staff. Clean + lots of amenities. Also, amazing views!
Jacqueline, 1-night trip
Verified

10/10 Exceptional

Excellent !
radu emanoil, 2-night trip
Verified

10/10 Exceptional

Excellent location , great accommodation, good breakfast buffet.
Carlos, 4-night trip
Verified

10/10 Exceptional

Spectacular room/views; excellent service [Front Desk (Trainee) and others; dinning staff cleaning staff, etc. etc.]. The "Festive High Tea" was a major hit and memory for us and our Grand daughter and Kids Club and staff were truly exceptional!
Robet J, 4-night trip
Verified

10/10 Exceptional

Very nice hotel but needs a little upgrading but all very satisfactory and comfortable
Alan Gordon, 7-night trip
Verified

10/10 Exceptional

Everything, the pools, the staff was friendly and helpful, breakfast selections fantastic.
Winston, 3-night trip
Verified

10/10 Exceptional

Great property . Beautiful view . We enjoyed the stay .
Carl, 3-night trip
Verified

10/10 Exceptional

It was stunning.
ALICIA, 1-night trip
Verified

10/10 Exceptional

We loved our stay at the Pestana. The amenities were amazing, we loved the pools and options for sea swimming plus sauna, steam room and jacuzzi in the spa. Our room was kept very clean throughout our stay, thank you Tania! The hotel staff were warm, informative and welcoming. We will be back soon!
N, 8-night trip
Verified

10/10 Exceptional

A wonderful hotel with fantastic staff. Everything was clean and of a high standard, with a great sea view. It was lovely to be able to swim in the sea, and the pools were clean and well maintained. The breakfast was excellent, with a wide selection and many new items every day. The best part was the man who made fresh omelettes daily, increadibly service-minded, smiling and friendly. Second time at this hotel, and be back - love everything with it. Close to lovely restaurants and bus 9 to the airport.
Yvonne, 7-night trip
Verified

10/10 Exceptional

Very good Hotel

We had a good stay at Carlton. Very nice stay at surroundings. Good location and also the beach area was fantastic. A place to go again.
Mogens, 7-night trip
Verified

10/10 Exceptional

Unfortunately, the indoor pools which was supposed to be heated, were barely heated. Since we were there in December, we were hoping to use the indoor pools for swimming, but the water was too cold
Michael L, 7-night trip
Verified

8/10 Very good

Scenic spot, very conveniently located, good facilities.
Angela, 14-night trip
Verified

10/10 Exceptional

Wonderful stay!
Marie-Andree, 6-night trip
Verified

10/10 Exceptional

Nice hotel
Teija, 27-night trip
Verified

10/10 Exceptional

Beautiful hotel to stay .
Elisabete, 6-night trip
Verified

10/10 Exceptional

Definitely one of the best places to stay on the island
Wayne, 5-night trip
Verified

8/10 Very good

Great place to stay in Funchal. Great hotel but not a 5 star
Ian, 4-night trip
Verified

10/10 Exceptional

Excellent hotel
David, 5-night trip