Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Neuss, North Rhine-Westphalia, Germany
1 room, 2 adults

Crowne Plaza Düsseldorf-Neuss

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
  • Refrigerator
Rheinallee 1, Neuss, NW, 41460, Germany

4-star Neuss hotel with full-service spa, connected to the convention center
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
    • Refrigerator
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Germany may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Great hotel! Jul 21, 2020
  • .The reception man von Jon or jock something like that was so very hospitable Italians…Feb 9, 2020

Crowne Plaza Düsseldorf-Neuss

from $78
  • Superior Room
  • Standard Room
  • Superior Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, River View
  • Standard Room, 1 King Bed, Non Smoking, River View
  • Standard Room, 1 King Bed, Non Smoking
  • Room, 2 Twin Beds, Non Smoking
  • Room, Non Smoking, View

What’s around Crowne Plaza Düsseldorf-Neuss

Landmarks

  • In Hammfeld
  • Duesseldorf-Hafen - 2.8 mi / 4.4 km
  • Rhine Promenade - 4.4 mi / 7.1 km
  • Konigsallee - 4.6 mi / 7.4 km
  • University of Duesseldorf - 5 mi / 8 km
  • Mitsubishi Electric Hall - 6.5 mi / 10.5 km
  • Messe Duesseldorf - 8.8 mi / 14.1 km
  • ISS Dome - 10.3 mi / 16.5 km

Getting around

  • Duesseldorf Intl. Airport (DUS) - 20 min drive
  • Cologne - Bonn Airport (CGN) - 36 min drive
  • Neuss Central Station - 5 min drive
  • Neuss Holzheim Station - 9 min drive
  • Grevenbroich Kapellen-Wevelinghoven Station - 10 min drive
  • Neuss Rheinparkcenter S-Bahn - 10 min walk

At a glance

Key facts

Hotel size

  • This hotel has 246 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Germany may have travel restrictions in place, including self-quarantine, due to COVID-19.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare*

Pets

  • Pets allowed*

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Onsite self parking (EUR 14 per night; includes in/out privileges)

  • Onsite RV/bus/truck parking (fees apply)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • 24-hour offsite parking within 2 ft (EUR 14 per day)

  • Street parking available

Payment types at the property

  • Cash

Other information

  • Smoke-free property

About the property

When you stay at Crowne Plaza Düsseldorf-Neuss, you'll be within a 15-minute drive of Duesseldorf-Hafen and University Hospital. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Riverside Restaurant, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a fitness center are offered, and rooms at this upscale hotel get the details right with deep soaking tubs and pillow menus. Fellow travelers like the helpful staff and overall property condition. The property is just a short walk to public transportation: Neuss Rheinparkcenter S-Bahn is 10 minutes away.

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Sauna
Working away
  • Number of meeting rooms - 14
  • Conference space
  • Conference space size (feet) - 43056
  • Conference space size (meters) - 4000
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1982
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • German

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 34-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

RiverSpa has 1 treatment room. The spa is equipped with a sauna.

The spa is open daily.

Dining

Riverside Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

RiverBar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.

Crowne Plaza Düsseldorf-Neuss’s small print

Also known as

  • Dusseldorf Neuss
  • Swissotel Dusseldorf Hotel Neuss
  • Swissôtel Düsseldorf Neuss Hotel
  • Swissôtel Düsseldorf Hotel
  • Swissôtel Düsseldorf Neuss
  • Swissôtel Düsseldorf
  • Crowne Plaza Düsseldorf Neuss
  • Crowne Plaza Dusseldorf Neuss
  • Crowne Plaza Düsseldorf-Neuss Hotel
  • Crowne Plaza Düsseldorf-Neuss Neuss
  • Crowne Plaza Düsseldorf-Neuss Hotel Neuss
  • Neuss Dusseldorf
  • Swissotel Dusseldorf
  • Swissotel Dusseldorf Neuss
  • Swissotel Dusseldorf/ Hotel
  • Swissotel Dusseldorf/ Hotel Neuss
  • Crowne Plaza Düsseldorf-Neuss Hotel
  • Swissotel Neuss
  • Swissotel Duesseldorf / Neuss Hotel Neuss

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6:30 AM to 11:00 AM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

    The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    This property accepts credit cards and cash.

    Mandatory fees

    Cash deposit: EUR 50.00 per accommodation, per night

    Optional extras

    Early check-in can be arranged for an extra charge of EUR 40.00 (subject to availability)

    Late check-out can be arranged for an extra charge of EUR 40.00 (subject to availability)

    Self parking costs EUR 14 per night with in/out privileges

    RV/bus/truck parking is available for an extra charge

    Parking is available nearby and costs EUR 14 per day (2 ft away; open 24 hours)

    Rollaway beds are available for EUR 40 per day

    Buffet breakfast is offered for an extra charge of EUR 22 for adults and EUR 11 for children (approximately)

    Babysitting/childcare is available for an extra charge

    Pets are allowed for an extra charge of EUR 10 per pet, per night

    Service animals exempt from fees

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Crowne Plaza Düsseldorf-Neuss

    • Does Crowne Plaza Düsseldorf-Neuss offer free cancellation for a full refund?
      Yes, Crowne Plaza Düsseldorf-Neuss does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Crowne Plaza Düsseldorf-Neuss?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Crowne Plaza Düsseldorf-Neuss?
      Yes. Self parking costs EUR 14 per night. Parking spots may be limited. RV/bus/truck parking is available.
    • Is there a pool at Crowne Plaza Düsseldorf-Neuss?
      Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 11:00 AM.
    • Are pets allowed at Crowne Plaza Düsseldorf-Neuss?
      Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
    • What are the check-in and check-out times at Crowne Plaza Düsseldorf-Neuss?
      You can check in from 3:00 PM - midnight. There's a charge of EUR 40.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 40.00 (subject to availability). Contactless check-in and check-out are available.
    • Are there restaurants at or near Crowne Plaza Düsseldorf-Neuss?
      Yes, Riverside Restaurant offers international cuisine. Nearby restaurants include La Loona (2 mi), Stiftskeller zu Neuss (2 mi), and Haus am Markt (2.1 mi).
    • What is there to do near Crowne Plaza Düsseldorf-Neuss?
      Recommended spots to visit include Duesseldorf-Hafen (2.8 mi) and Rhine Promenade (4.4 mi), along with Konigsallee (4.6 mi) and University of Duesseldorf (5 mi).

    Recent reviews

    Very Good 8.2 From 272 reviews

    Very Good 8.0
    check out painfully slow
    Mark, us2 night business trip
    Exceptional 10.0
    The location, the cleaness, was good. My guests liked the variety in breakfast buffet
    Mohammadreza-S, us3 night business trip
    Exceptional 10.0
    Great service and great location
    The hotel Staff was very accommodating and well versed. The bar tender was also very friendly. Excellent service and a beautiful facility right next to the Rhyne.
    Fawzia, us3 night family trip
    Poor 2.0
    Nothing was unique about this place Most of the staff was not nice, particularly front desk people The elevators were terribly slow and their “fitness” center was a little tiny room with 3 machines I am making this point because they advertise themselves with higher expectations, the location is also not so great
    us6 night business trip
    Very Good 8.0
    The cooling system didn't seem to work properly. Too hot :( No microwave / Nothing in the fridge.
    us1 night romance trip
    Poor 2.0
    Very UNcomfortable!
    THE HOTEL IS UNDER CONSTRUCTION AND VERY NOISY, FROM 7 AM
    Loughlin, us2 night family trip
    Very Good 8.0
    Great location
    It was well located. We had a train station 5-10 minutes walk from the hotels and trains to the city and airport. We had a beautiful city view from the room and the Rhine was down there
    agueda, us2 night business trip
    Exceptional 10.0
    First time to Germany and they made my stay very welcoming. Room was nice however the AC could work a little better. Bar staff was great and the breakfast was great.
    Joe, us4 night trip
    Very Good 8.0
    Comfortable and good hotel
    This hotel is old, but everything is still good. This location is not in the center of Düsseldorf so the price is better and the room space is bigger than majority hotels. Because I rent a car, it is super convenient to go to other places. The garage is not free but it’s very secured. I love the bathroom. Overall, this hotel is good.
    jinbo , us3 night trip
    Good 6.0
    Overpriced hotel, no nice area
    The staff was nice. But really 9 euro for small glass of wine? The a rea is industrial, nothing to do. Also, room for 2 persons with view on Rhein advertised has one comfortable chair only. Really? Overpriced, oldish hotel.
    Franciscus, us2 night romance trip

    Crowne Plaza Düsseldorf-Neuss