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Ambassador Hotel

5.0 star property
Luxury hotel with restaurant, near Imperial Crypt in Vienna

Choose dates to view prices

Photo gallery for Ambassador Hotel

Front of property
Interior entrance
Hallway
Restaurant
Double Room | Minibar, in-room safe, individually decorated, individually furnished
In Vienna's vibrant heart, Ambassador Hotel offers a luxurious retreat. Enjoy a drink at the bar, savor local flavors in the restaurant, or stay connected with in-room WiFi. Helpful multilingual staff and convenient amenities like car rentals on site make your stay seamless.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Airport transfer
  • Parking available
  • Pet friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • 3 meeting rooms
  • Airport pick-up service
  • Area shuttle
  • Limo/town car service
  • 24-hour front desk
  • Car rentals on site
  • Front-desk safe

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Why we love this property

Dining delights
A hotel restaurant serves delectable cuisine, while the bar offers refreshing drinks. Morning feasts await with a sumptuous buffet breakfast.
Dreamy slumber retreat
Wrapped in plush bathrobes, guests drift to sleep behind blackout drapes. Curated decor and nightly turndown service elevate the luxury experience.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room

Double Room | Minibar, in-room safe, individually decorated, individually furnished

Double Room

9.6 out of 10
Exceptional
(34 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Shower/tub combination
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Room

Business Room | Minibar, in-room safe, individually decorated, individually furnished

Business Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Shower/tub combination
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Similar properties

Bar (on property)

Austria Trend Hotel Europa Wien

  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 1,008 reviews
$159 nightly
The price is $179
Nov 16 - Nov 17
Total with taxes and fees
Austria Trend Hotel Europa Wien
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About the neighborhood

Map
Kaerntner Strasse 22, Vienna, Vienna, 1010

What's nearby

  • Hofburg Imperial Palace - 3 min walk - 0.3 km
  • Albertina - 3 min walk - 0.3 km
  • Vienna State Opera - 5 min walk - 0.4 km
  • St. Stephen's Cathedral - 5 min walk - 0.4 km
  • Naschmarkt - 11 min walk - 1.0 km

Getting around

  • Vienna International Airport (VIE) - 32 min drive
  • Vienna Praterstern Station - 6 min drive
  • Vienna Mitte Station - 15 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 28 min walk
  • Stephansplatz U-Bahn - 5 min walk
  • Oper-Karlsplatz Tram Stop - 5 min walk
  • Bösendorferstraße, Karlsplatz Tram Stop - 7 min walk
  • Airport pick-up service
  • Area shuttle (surcharge)

Restaurants

  • ‪Conditorei Sluka - ‬2 min walk
  • Nordsee
  • ‪L. Heiner Hofzuckerbäcker - ‬1 min walk
  • McDonald's
  • ‪Kurkonditorei Oberlaa - ‬2 min walk

About this property

Ambassador Hotel

When you stay at Ambassador Hotel, you'll be in a fantastic location, just a 5-minute walk from Stephansplatz and Hofburg Imperial Palace. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This luxurious hotel is also within just a 10-minute walk of St. Stephen's Cathedral and Vienna State Opera. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Stephansplatz U-Bahn is 5 minutes and Oper-Karlsplatz Tram Stop is 5 minutes.

At a glance

DONE

Hotel size

    • 85 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only)*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (EUR 35 per day)
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport pickup from 6:00 AM to midnight*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1898
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 30 for adults and EUR 30 for children
  • Airport shuttle service is offered for an extra charge of EUR 75 per vehicle. Maximum occupancy 3
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for EUR 25.0 per night
  • Rollaway beds are available for EUR 50.0 per night

Pets

  • Pets are allowed for an extra charge of EUR 50 per pet, per night

Parking

  • Covered self parking costs EUR 35 per day
  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard

Also known as

Ambassador Hotel Vienna
Ambassador Vienna
Ambassador Hotel Hotel
Ambassador Hotel Vienna
Ambassador Hotel Hotel Vienna

Frequently asked questions

Does Ambassador Hotel offer free cancellation for a full refund?

Yes, Ambassador Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Ambassador Hotel?

Yes, cats and dogs are welcome. There's a charge of EUR 50 per pet, per night.

Is parking offered on site at Ambassador Hotel?

Yes. Self parking costs EUR 35 per day.

Is airport shuttle service offered by Ambassador Hotel?

Yes, a shuttle from the airport to the hotel is available from 6:00 AM to midnight on request. The charge is EUR 75 per vehicle.

What are the check-in and check-out times at Ambassador Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Ambassador Hotel?

No, this hotel doesn't have a casino, but Casino Wien (2-min walk) is nearby.

What is there to do at Ambassador Hotel and nearby?

Recommended spots to visit include Imperial Crypt in Vienna (2-min walk) and Albertina (4-min walk), along with Jewish Museum (4-min walk) and Hofburg Imperial Palace (4-min walk).

Are there restaurants at or near Ambassador Hotel?

Yes, there's an onsite restaurant.

What's the area around Ambassador Hotel like?

Ambassador Hotel is in Innere Stadt, a short 5-minute walk from Stephansplatz U-Bahn and 5 minutes' walk from Vienna State Opera. Travelers say the area is walkable and good for shopping.

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Ambassador Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Breakfast
Restaurant
Store
Shopping center
Bar
Bathroom
View

What guests liked

  • Breakfast was a highlight with excellent options and great value for money. (7 reviews)
  • The property is located in the heart of Vienna, with numerous restaurants, cafes, and bars within a 5-minute walk. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

The hotel was excellent, clean and tidy, staff were friendly and helpful. I had read some quite bad reviews regarding breakfast but we thoroughly enjoyed it and thought it was value for money.
Ian, 3-night trip

8/10 Very good

Ideal location

Excellent central location for exploring historic area while providing options for breaks back in room throughout the day & night.
Patrick, 3-night trip

8/10 Very good

We loved the location and the breakfast is excellent
Betty, 5-night trip

10/10 Exceptional

Great property to stay at
dia, 2-night trip

10/10 Exceptional

Excellent location, historic building
Dong, 1-night trip

10/10 Exceptional

Best locations in Vienna.
Ramiz, 3-night trip

10/10 Exceptional

Great location with great and helpful staff.
sergei, 1-night trip

10/10 Exceptional

Beautiful hotel right in the center of the shopping area and all restaurants, perfect location everything was walkable that we wanted to see.
Rosy, 3-night trip

10/10 Exceptional

Great location
Anahit, 2-night trip

10/10 Exceptional

Staff at the ambassador are excellent and always ready to help. Beautiful hotel convenient for the city centre.
Adrian Anthony, 7-night trip

10/10 Exceptional

Staff very attentive
Sharon, 3-night trip

10/10 Exceptional

the best place to stay in town

the hotel crew were so kind nice and helpfull they even make dinner reservations for the best places in town for us the location of the hotel is perfect for places to see in town ,very close to the staadsoper ,you can go anywhere by walking also it is on a very nice shooping street. it is a centre hotel but silent and rooms are big (so clean and comfortable) we liked and enjoyed it a lot
Ceyda, 3-night trip

10/10 Exceptional

A lovely, old-style hotel. We had a comfortable and well proportioned double room in which doors can be closed to separate the bedroom from the living room, which was good. The hotel is very well located in the city centre, in largely pedestrianised area on the Karntner Strasse and within easy walking distance of many monuments, museums, restaurants and cafes.
PHIROZA, 4-night trip

10/10 Exceptional

Five stars! From the moment we checked in this hotel was a delight! Incredible location, room was massive, comfortable and beautifully furnished. Staff could not have been more accomodating and lovely… I cannot wait to return to Vienna and will stay here again.
Tatiana, 3-night trip

10/10 Exceptional

The hotel is in the centre of everything! All sights, shops and restaurants outside the door. Wish parking wasn’t so expensive.
Jeffrey, 2-night trip

10/10 Exceptional

Excellent location

Excellent location. I suggest that they update their key entrance into the room! Old style with a key which wasn’t terribly user friendly. Suggest swipe card, easier to use.
Cheryl, 5-night trip

10/10 Exceptional

I Loved the location of this hotel!! I could not had picked a better location! The staff was nice. My reservation did not include breakfast and I thought their price was a bit high, we went out for breakfast since it was a lot less then what they charge. Besides that, everything was great! My daughter and I will definitely stay there again.
Claudia, 3-night trip

6/10 Good

Convenient location, beautiful exterior, lots of restaurants nearby (although I recommend getting out of inner district to other awesome restaurants that aren't as expensive - you're paying the tourist tax in this location). Staff were polite and helpful. I did note a lack of general staff available however. Rooms had an "old world feel" which was unique - however, the rooms were lacking in many ways. Damp smell, bathrooms weren't cleaned properly, the towels are very small and thin. The hotel was not fully booked when we stayed (middle of the week) and we were placed in a room right near the service elevator. Very annoying to hear an elevator creaking all day and night and staff talking loudly outside our door/linen carts banging very early in the morning. Not sure why you would place guests in a sub par room when there was MANY rooms available. We did not need parking or use the breakfast buffet/bar so we can't comment on that. 2 adults for 2 nights.
Stacey, 2-night trip

8/10 Very good

The hotel is superbly located within easy walking distance of the main tourist attractions, many shops and restaurants. The room was adequate, but the furniture style and colour gave the room an outdated look. Bathroom was good. The dining facilities weren't used as there are numerous restaurants, cafes and bars within 5 minutes walk.
Alan, 4-night trip

8/10 Very good

Age is showing its marks.
Mohamed, 4-night trip

6/10 Good

Der var venligt personale, bygningen har en meget interessant historie og beliggenhedener virkelig god, desværre var der byggestillads og man kunne ikke se ud af vinduerne, øv
Henriette, 5-night trip

8/10 Very good

Fin opplevelse

Rolig atmosfære, hyggelig personale og en flott opplevelse totalt sett.
Simon Røch, 3-night trip

2/10 Poor

RUNDOWN! Overpriced, Poor Service!

Overall, the hotel was very rundown. Was not worth the price. Location was great service was horrible. Alarm went off at 11:30 at night. Bathrooms were horrendous. The room was worn out. Carpet was disgusting. I would not stay here ever again.
Romana, 1-night trip

10/10 Exceptional

We are very happy with the staying . Very clean and the staff very friendly . Great location . Breakfast delicious . I can recommend this hotel to anyone !
Piotr, 4-night trip

8/10 Very good

The Ambassador Hotel is an excellent choice for those who want to be in the walkable part of Vienna. The beds and linens are first rate, and the property is beautiful.The staff is polite and helpful.My only complaint is that if you don't order breakfast at the hotel there is no free coffee available as part of the cost of the room, which I find highly unusual. Most of the cafes in the area don't open before 9:00am. To ask a guest for payment for the day's first coffee by the hotel in which one is staying doesn't sit well with me and feels like a lack of hospitality.
Linda, 3-night trip