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The Palm Bay Resort

Photo gallery for The Palm Bay Resort

Front of property
Outdoor pool
Outdoor pool
Balcony
Balcony

Overview of The Palm Bay Resort

The Palm Bay Resort

3.5 star property
3.5-star hotel in Mittakpheap with outdoor pool and restaurant

1 verified Hotels.com guest review

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Lounge area
  • Bathtub
Map
ADDRESS #500, St. 14 Mithona, Village 4, Sangkat 4, Sihanoukville, Preah Sihanouk, 855
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Children's pool
  • Beach shuttle
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Children's pool
  • Separate dining area
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Mittakpheap

Getting around

  • Sihanoukville (KOS) - 24 min drive
  • Beach shuttle (surcharge)

Restaurants

  • The Mokka Cafe - 6 min walk
  • Nyam - 10 min walk
  • Mammamia - 11 min walk
  • Ernie's Burgers - 11 min walk
  • Dao Of Life - 12 min walk

About this property

The Palm Bay Resort

The Palm Bay Resort is a great choice for a stay in Sihanoukville. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 99 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until noon
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 16
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Off-site

  • Beach shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Free daily reception

Travelling with children

  • Children's pool

What to do

  • Beach shuttle (surcharge)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Beach shuttle (surcharge)

Facilities

  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 24-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Laundry detergent

Sleep well

  • Soundproofed rooms

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) gala dinner per adult: USD 1
  • Christmas Eve (24 December) gala dinner per child: USD 8 (from 1 to 10 years old)
  • New Year's Eve (31 December) gala dinner per adult: USD 1
  • New Year's Eve (31 December) gala dinner per child: USD 9 (from 1 to 8 years old)
  • New Year's Day (1 January) gala dinner per adult: USD 10
  • New Year's Day (1 January) gala dinner per child: USD 2 (from 5 to 8 years old)

Optional extras

  • Beach shuttle service is offered for an extra charge
  • Hosted evening meal costs USD 10

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

THE PALM BAY RESORT Hotel
THE PALM BAY RESORT Sihanoukville
THE PALM BAY RESORT Hotel Sihanoukville

Frequently asked questions

Does The Palm Bay Resort offer free cancellation for a full refund?
Yes, The Palm Bay Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Palm Bay Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Palm Bay Resort?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Palm Bay Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Palm Bay Resort?
Yes, there's free self parking.
What are the check-in and check-out times at The Palm Bay Resort?
You can check in from 2:00 PM - noon. Check-out time is 11:30 AM. Express check-in and check-out are available.
What is there to do at The Palm Bay Resort and nearby?
The Palm Bay Resort has an outdoor pool.
Are there restaurants at or near The Palm Bay Resort?
Yes, there's an on-site restaurant that offers local and international cuisine. Nearby restaurants include The Mokka Cafe (6-min walk), Nyam (10-min walk) and Mammamia (11-min walk).
What's the area around The Palm Bay Resort like?
The Palm Bay Resort is a short 13-minute walk from Ochheuteal Beach and 15 minutes' walk from Golden Lions Roundabout.

Overall score and ratings

2.0

6.0/10

Cleanliness

2.0/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

2/10 Poor

Worst hotel. The staff need basic training and education.
Paolo, 1-night trip
Verified Expedia guest review