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Excelsior Palace Portofino Coast

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Reviews

9.4 out of 10
Exceptional
On the picturesque waterfront, Excelsior Palace Portofino Coast offers a rejuvenating retreat. Savor Mediterranean cuisine, unwind with yoga or Pilates classes, and relax on the private beach or at the rooftop terrace. With two restaurants and 2 bars to choose from, plus helpful staff and in-room WiFi.
$431 nightly
The total price is $485
Jun 14 - Jun 15
Total with taxes and fees

Popular amenities

  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi

Why we love this property

Ocean bliss getaway
Steps from azure waters, this hotel's private beach provides free loungers and umbrellas. Bay views enhance beachside massages and waterfront dining.
Work and waves
Beachfront business hub with 9 meeting rooms and a conference center. After work, indulge in spa services, massages, and happy hour at two bars.
Culinary oasis
Mediterranean cuisine and seafood dazzle at two oceanview restaurants. Two bars mix drinks. Daily buffet breakfast included. Nearby wineries beckon visitors.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double Room

Down comforters, minibar, in-room safe, individually furnished

Classic Double Room

9.4 out of 10
Exceptional
(26 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Down comforters, minibar, in-room safe, individually furnished

Superior Double Room

9.0 out of 10
Wonderful
(18 reviews)
  • Partial sea view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Exclusive Double Room, Sea View

Exclusive Double Room, Sea View | Down comforters, minibar, in-room safe, individually furnished

Exclusive Double Room, Sea View

9.6 out of 10
Exceptional
(30 reviews)
  • Bay view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Suite, Balcony, Sea View

Classic Suite, Balcony, Sea View | Room amenity

Classic Suite, Balcony, Sea View

8.0 out of 10
Very good
(1 review)
  • Bay view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Exclusive Double Room

Down comforters, minibar, in-room safe, individually furnished

Exclusive Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Classic Queen

Down comforters, minibar, in-room safe, individually furnished

Classic Queen

10.0 out of 10
Exceptional
(14 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Queen

Down comforters, minibar, in-room safe, individually furnished

Superior Queen

9.4 out of 10
Exceptional
(6 reviews)
  • Harbor view
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room

Down comforters, minibar, in-room safe, individually furnished

Superior Double Room

  • Sleeps 3
  • Free WiFi

View all photos for Classic Suite

Down comforters, minibar, in-room safe, individually furnished

Classic Suite

  • Sleeps 3
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Down comforters, minibar, in-room safe, individually furnished

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • Bay view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

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About the neighborhood

Map
Via San Michele Di Pagana 8, Rapallo, GE, 16035

What's nearby

  • Marina di Rapallo - 3 min walk - 0.3 km
  • San Michele di Pagana Beach - 6 min walk - 0.6 km
  • Spiaggia pubblica Travello - 10 min walk - 0.8 km
  • Basilica of Sts. Gervasius and Protasius - 11 min walk - 1.0 km
  • Rapallo Castle - 14 min walk - 1.2 km

Getting around

  • Cristoforo Colombo Airport (GOA) - 41 min drive
  • Zoagli Station - 9 min drive
  • Rapallo Station - 15 min walk
  • Santa Margherita Ligure Portofino Station - 23 min walk

Restaurants

  • ‪Ristorante Vesuvio - ‬11 min walk
  • ‪Il Salotto Di Rapallo - ‬10 min walk
  • ‪Taverna Azzurra - ‬13 min walk
  • ‪Ristorante Pizzeria Nettuno - ‬12 min walk
  • ‪Ö Magazín Al Pörto - ‬3 min walk

About this property

Excelsior Palace Portofino Coast

  • Excelsior Palace Portofino Coast offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute drive of Portofino Marina. The indoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. Lord Byron, one of 2 restaurants, offers ocean views and serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a rooftop terrace, and a poolside bar. Fellow travelers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 119 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 18 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Uncovered onsite valet parking (EUR 20 per night; includes in/out privileges)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Onsite garage

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Lifeguard on site

What to do

  • On a private beach
  • Free beach club
  • Pilates classes
  • Yoga classes
  • Pro golf lessons
  • Scooter/moped rentals
  • Pool table
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • 9 meeting rooms
  • Conference center (6458 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf caddy on site
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1901
  • Rooftop terrace
  • Fitness center
  • Adjacent to a golf course
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Home comfort

  • Air conditioning and heating
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Lord Byron - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.
Yachting Bar - This lobby lounge serves breakfast and light fare. Happy hour is offered. Open daily.
Sporting Bar - This poolside bar serves light fare only. Open select days.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.

Renovations and closures

The following facilities or services will be unavailable from June 14 2026 to June 19 2026 (dates subject to change):
  • Sauna
  • Spa
The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • One of the dining venues
  • Beach
  • Swimming pool

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 125 per night
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chairs
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Uncovered valet parking costs EUR 20 per night with in/out privileges
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • The seasonal pool is open from June to September
  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector and a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: pets are permitted in the beach club for an additional fee (max 4 pets allowed).
Property Registration Number IT010046A17PKKRS3I

National rating

This property has received its official star rating from the local rating authority.

Also known as

Excelsior Palace
Excelsior Palace Hotel
Excelsior Palace Hotel Rapallo
Excelsior Palace Rapallo
Hotel Excelsior Palace
Excelsior Palace Hotel
Excelsior Portofino Coast
Excelsior Palace Portofino Coast Hotel
Excelsior Palace Portofino Coast Rapallo
Excelsior Palace Portofino Coast Hotel Rapallo

Frequently asked questions

Does Excelsior Palace Portofino Coast offer free cancellation for a full refund?

Yes, Excelsior Palace Portofino Coast does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Excelsior Palace Portofino Coast?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at Excelsior Palace Portofino Coast?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 18 lbs per pet. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Excelsior Palace Portofino Coast?

Yes. Valet parking costs EUR 20 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Excelsior Palace Portofino Coast?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Excelsior Palace Portofino Coast and nearby?

Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation onsite includes Pilates and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Excelsior Palace Portofino Coast also has 2 bars, a private beach, and an indoor pool, as well as a sauna and a steam room.

Are there restaurants at or near Excelsior Palace Portofino Coast?

Yes, there are 2 onsite restaurants, featuring ocean views and poolside dining.

What's the area around Excelsior Palace Portofino Coast like?

Excelsior Palace Portofino Coast is located on the boardwalk/promenade, a short 3-minute walk from Marina di Rapallo and 7 minutes' walk from San Michele di Pagana Beach. Travelers say that the hotel is in a great location.

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Reviews

Excelsior Palace Portofino Coast Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Location

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The beach area was wonderful, with many guests praising its beauty and amenities, including the beach club and infinity pools. (16 reviews)
  • Breakfast was consistently described as wonderful, great, excellent, and perfect with a wide variety of options. (18 reviews)
  • The pool area is lovely, with perfect swimming temperature, stunning views, and great showers in the changing rooms. (12 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Location
View
Room
Breakfast
Restaurant
Luxury
Bedrooms
Ambience
Parking

Reviews

Verified

10/10 Exceptional

The hotel is very impressive and the staff is extremely friendly. Highly recommended!
BOAZ, 2-night trip
Verified

10/10 Exceptional

True 5-star hotel! From quality of service to amenities
Barbara, 2-night trip
Verified

10/10 Exceptional

It was a true five star experience… staff exceptionally service oriented, amazing breakfast, fabulous amenities and a great location
Patricia, 7-night trip
Verified

10/10 Exceptional

Very helpful and kind staff, beautiful property and location
Chloe, 1-night trip
Verified

8/10 Very good

Excellent location beautiful hotel
Eran, 7-night trip
Verified

10/10 Exceptional

So beautiful views and very calm. Love the room decoration and facility. Specially outdoor pool and jacuzzi, have fantastic views upfront of beaches. Love it! I will come back definitely!!!
David, 2-night trip
Verified

10/10 Exceptional

This hotel in terms of property, staff, and service is truly 5 star. A very special place to enjoy a holiday!
Duane, 2-night trip
Verified

10/10 Exceptional

Check in was easy. Bellman very helpful in bringing bags and explaining how to get around.
Almost the cocktail hour
Nice pool. Not so nice weather.
jeffrey, 1-night trip
Verified

10/10 Exceptional

Excellent location and beautiful view and access to Mediterranean
Richard, 3-night trip
Verified

8/10 Very good

Staff was very friendly and service was excellent
Pierre, 3-night trip
Verified

10/10 Exceptional

The views from this hotel are beautiful and our corner room was amazing. The staff and food options were also great
Michael, 2-night trip
Verified

8/10 Very good

Amazing location & property. Very limited hours for spa area, pool, and restaurants.
Carrie, 3-night trip
Verified

10/10 Exceptional

Beautiful hotel. Great staff. Incredible views. Beware that the the main entrance for the hotel is located up a very long and very steep driveway from the main road. It would've been helpful if the side entrance near bus stop was open to guests.
Brian, 3-night trip
Verified

10/10 Exceptional

Convenient location, own covered safe parking, good size room, convenient and elegant lobby bar, friendly staff at restaurant, good selection at all-inclusive breakfast. They do get fully booked, so book in advance.
Pablo, 3-night trip
Verified

10/10 Exceptional

Great spa and pool
megan, 2-night trip
Verified

10/10 Exceptional

One of the best hotels we have had the pleasure of staying in for some time! Classic charm great service and amazing location with all the facilities you could possibly need
Bruce, 4-night trip
Verified

10/10 Exceptional

Beautiful hotel and a central location. Staff was friendly and helpful. Views from hotel are amazing.
Larissa, 1-night trip
Verified

10/10 Exceptional

Clean and lovely location, close proximity to many of the local places.
Hasan, 2-night trip
Verified

10/10 Exceptional

From start to finish our stay at the Excelsior Palace was incredible. The property is beautiful. The staff is friendly, helpful and welcoming, and all the amenities are incredible. The breakfast was wonderful and every detail of our stay was perfect. Would absolutely recommend this to anyone I know and hope that we are lucky enough to come back one day.
Amy, 4-night trip
Verified

10/10 Exceptional

Exquisite facilities and service. Thank you
Fiona, 5-night trip
Verified

10/10 Exceptional

Everything was amazing from the service to the breakfast to the location and views
Christine, 1-night trip
Verified

10/10 Exceptional

The property is a true five star hotel. It is excellent, we had a very comfortable stay
Elias, 1-night trip
Verified

10/10 Exceptional

Amazing hotel 5*****

Best place to stay in the Portofino Coast, great service, great views , great food, absolutely a 5++ star
Jose, 1-night trip
Verified

10/10 Exceptional

A stunning hotel on the coast. Excellent service and amenities
May, 5-night trip
Verified

8/10 Very good

Beautiful property walking distance to the town. Lack of a usb outlet in the room. Staff was great.
Gennaro, 2-night trip