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Novotel Rotorua Lakeside

Photo gallery for Novotel Rotorua Lakeside

Exterior
Indoor pool
Indoor pool
Twin Room, 2 Queen Beds, City View | Hypo-allergenic bedding, minibar, in-room safe, desk
Room, 1 King Bed, Lake View | Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Novotel Rotorua Lakeside

UNESCO Sustainable Travel Pledge

Novotel Rotorua Lakeside

4.5 star property
Luxury hotel in Rotorua with indoor pool and restaurant

8.0/10 Very good

1,020 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Air conditioning
The price is €139
Price available on 26/02/2023
Map
9-11 Tutanekai St, P O Box 348, Rotorua, 3201

Room options

About this area

What's nearby

  • Heart of Rotorua

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • Indian Star - 2 min walk
  • Kiaora Japan - 3 min walk
  • El Mexicano Zapata - 3 min walk
  • Ali Baba's Tunisian Takeaways - 3 min walk
  • Artisan Cafe - 3 min walk

About this property

Novotel Rotorua Lakeside

When visiting Rotorua, Novotel Rotorua Lakeside is a great choice to consider. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Atlas, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a terrace. Fellow travellers say great things about the location and walkable location.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of CovidClean (Safehotels - global expert)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Contactless room service is available.

Safety measures

Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 199 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas (60 minutes per day)
  • Wi-Fi (speed: 50+ Mbps) in rooms*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Free off-site parking nearby

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • 10 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1996
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An indoor pool
  • 6 hot tubs

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • Hindi
  • Japanese
  • Spanish
  • Thai

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 50+ Mbps)
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Atlas – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Clarkes Bar – This bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: NZD 100 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for NZD 10 per 24-hour period (rates may vary)
  • Full breakfast is offered for an extra charge of approximately NZD 34 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of NZD 20 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 11 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

A shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Novotel Rotorua Lakeside Hotel
Novotel Lakeside Hotel
Novotel Rotorua Lakeside
Novotel Lakeside
Novotel Rotorua Lakeside Hotel Rotorua
Rotorua Novotel
Accor Rotorua Lakeside
Novotel Rotorua Lakeside Hotel
Novotel Rotorua Lakeside Rotorua
Novotel Rotorua Lakeside Hotel Rotorua

Frequently asked questions

Does Novotel Rotorua Lakeside offer free cancellation for a full refund?
Yes, Novotel Rotorua Lakeside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Rotorua Lakeside?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at Novotel Rotorua Lakeside on 26 February 2023 start from €139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Rotorua Lakeside?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Novotel Rotorua Lakeside?
Yes, there's an indoor pool. Guests have pool access from 6 AM to 11 PM.
Are pets allowed at Novotel Rotorua Lakeside?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Rotorua Lakeside?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Novotel Rotorua Lakeside?
You can check in from 2 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of NZD 20 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Novotel Rotorua Lakeside and nearby?
Novotel Rotorua Lakeside has an indoor pool and a fitness centre.
Are there restaurants at or near Novotel Rotorua Lakeside?
Yes, Atlas offers al fresco dining and international cuisine. Nearby restaurants include Ali Baba's Tunisian Takeaways (3-min walk), Artisan Cafe (3-min walk) and Lime Cafeteria (3-min walk).
What's the area around Novotel Rotorua Lakeside like?
Novotel Rotorua Lakeside is in the heart of Rotorua, a short 1-minute walk from Eat Street and 6 minutes' walk from Rotorua Hospital. Travellers say that the local area is good for shopping and very walkable.

Reviews

8.0

Very good

8.2/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

7.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Perfect place in Matamata
It was perfect for our visit to Matamata. They were very good at communicating. The place was easy to find. Comfortable rooms with a kitchenette. We would stay here again
brian, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Not the best
Pretty average. There was a delay in check-in due to lack of cleaners but was kindly provided vouchers to see the redwood trees. The room itself was tired however bed comfortable. The bathroom was another story. No soap in dispensers to wash while showering or hand soap in dispenser to wash our hands. Called reception numerous times over the hour but no reply. Toilet bowl was badly stained and the shower rusty with no pressure. Also there was a ring around the bath tub and oil stains on the door. Theses are mostly maintenance issues not cleaners. Wouldn’t stay again for the price we paid of $415 per night. Mentioned the no soap at reception upon check out and she just laughed, but odd.
Kim, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel
A beautiful modern hotel across from the lake, close to restaurants and shopping. Excellent breakfast buffet. Made good use of the thermal pools, available at the hotel for guests. Room was large, beds very comfortable. Bathroom could use an update but otherwise everything was wonderful.
Ken W, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Christina, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Rick, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Darren, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay in Rotorua
The geothermal pools were a definite plus. The bar is very nice. The hotel is struggling a little with the heavy demand and staffing shortage. The hotel room is a little tired, however it is still good value for money and location.
Khilan, 3-night trip
Verified Hotels.com guest review

6/10 Good

Was a bit disappointed on our last trip. We had no wifi connection unless we stood by the door, and we were right next to the lift which were a bit noisy.
Verified Lastminute guest review

4/10 Fair

No net curtains meant I was in darkness all day with the blackout curtains closed due to being at a lower level on the roadside. The bathroom is in desperate need of a revamp especially the shower due to extensive build up of line scale and new carpets are needed throughout. The pillows and beds also need to be changed as several dips in the bed from wear and tear.
Emma, 2-night trip
Verified Expedia guest review