Choose dates to view prices

Sheraton Xian Hotel

Photo gallery for Sheraton Xian Hotel

Exterior
Indoor pool, open 6 AM to 11 PM, pool loungers
Indoor pool, open 6 AM to 11 PM, pool loungers
1 bedroom, premium bedding, down duvets, minibar
1 bedroom, premium bedding, down duvets, minibar

Overview of Sheraton Xian Hotel

Sheraton Xian Hotel

4.5 star property
Luxury hotel in Lianhu with 3 restaurants and spa

8.2/10 Very good

96 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
No. 262 Feng Hao East Road, Xi'an, Shaanxi, 710077

Room options

About this area

What's nearby

  • In Lianhu

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 34 min drive
  • Xi'an West Railway Station - 5 min drive
  • Xi'an Station - 8 min drive
  • Xi'an East Station - 13 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • Xiabuxiabu - 3 min drive
  • Starbucks - 4 min drive
  • Dairy Queen - 4 min drive
  • 西安饭庄 - 4 min drive
  • 小吊梨汤 - 4 min drive

About this property

Sheraton Xian Hotel

A great choice for a stay in Xi'an, Sheraton Xian Hotel features a rooftop terrace and offers an airport shuttle (available 24 hours) for CNY 400 per vehicle. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour fitness centre. Fellow travellers like the comfortable beds and helpful staff.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 365 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from noon until 6:00 AM
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Free bikes nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (12917 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1991
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Piano
  • 24-hour fitness centre
  • An indoor pool
  • Designer shops on site
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Lift
  • Accessible bathroom (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Japanese
  • Korean

Room amenities

Be entertained

  • IPod docking station
  • 48-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board
  • Washing machine

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge (on request)
  • Microwave (on request)
  • Free bottled water
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Shared accommodations

Special features

Spa

Shine Spa for Sheraton has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Gate West Restaurant – This buffet restaurant overlooks the garden.
Tang Chinese Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Marco Polo Lounge – This lobby lounge specialises in local and international cuisine and only serves light fare. Happy hour is offered. Open daily.
Bistro – This restaurant serves lunch, dinner and light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CNY 800 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 165 per person
  • Airport shuttle service is offered for an extra charge of CNY 400 per vehicle (one way)
  • Train station pick-up and train station drop-off services are offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CNY 368.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 11 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Sheraton Hotel Xian
Sheraton Xian
Sheraton Xian Hotel
Xian Sheraton
Xian Sheraton Hotel
Sheraton Xi'An Hotel China/Shaanxi
Xi An Sheraton
Sheraton Xian Hotel Hotel
Sheraton Xian Hotel Xi'an
Sheraton Xian Hotel Hotel Xi'an

Frequently asked questions

Does Sheraton Xian Hotel offer free cancellation for a full refund?
Yes, Sheraton Xian Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Xian Hotel?
As of 5 Feb 2023, prices found for a 1-night stay for 2 adults at Sheraton Xian Hotel on 12 Feb 2023 start from $57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Xian Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Xian Hotel?
Yes, there's an indoor pool. Guests have pool access from 6 AM to 11 PM.
Are pets allowed at Sheraton Xian Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Sheraton Xian Hotel?
Yes, there's free self parking. Parking spaces may be limited. Motorhome/coach/lorry parking and electric car charging are available.
Is an airport shuttle service offered by Sheraton Xian Hotel?
Yes, an airport shuttle is available. The charge is CNY 400 per vehicle one way.
What are the check-in and check-out times at Sheraton Xian Hotel?
You can check in from noon - 6:00 AM. Check-out time is noon. Express check-out is available.
What is there to do at Sheraton Xian Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation on-site includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Sheraton Xian Hotel also has an indoor pool and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near Sheraton Xian Hotel?
Yes, there are 3 on-site restaurants, featuring Chinese cuisine and garden views. Nearby restaurants include 西安饭庄 (2.1 mi), 小吊梨汤 (2.1 mi) and 太食獸泰式茶餐厅 (2.2 mi).
What's the area around Sheraton Xian Hotel like?
Sheraton Xian Hotel is in Lianhu, a short 15-minute walk from Sculptures of Silk Road.

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

9.1/10

Amenities

8.1/10

Property conditions & facilities

Reviews

10/10 Exceptional

5-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel,top services, great location. Friendly and obliging staff, will be back
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great 5 star hotel, top service, daily room services, only issue I have is the wifi does not working well in the day time
3-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

Good value but nothing supricing
I spent 4 nights on a business trip in this hotel, it was basic global chain resort with clean and nice rooms. The buffet breakfast and dinner opportunities in house brought ease since Xian is not that touristy place so other dinner options where not that close
Jussi, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

everything is good in this hotel, only one thing not 100% perfect is the location, it is a lille bit far from city center.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Overall great services. Hotel is little outdated. Especially at the fitness center.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Nothing but great service!
great hotel experience. Very comfortable stay!
Andrew, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Chandra, 2-night romance trip
Verified Hotels.com guest review