Crystalbrook Bailey

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Crystalbrook Bailey puts you in a great location, within just a 10-minute walk of Cairns Esplanade and Cairns Esplanade Lagoon. Guests can take a dip in the outdoor pool or grab a bite to eat at CC's Bar & Grill, which is one of 3 restaurants and serves breakfast and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a poolside bar, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff and overall property condition.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Air conditioning
  • Gym

Main amenities (12)

  • 3 restaurants and 3 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Free use of bicycles
  • Self parking
  • Pool bar
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
$149 nightly
The total price is $164
Oct 18 - Oct 19
Total with taxes and fees

Why we love this property

Dining paradise
This hotel features 3 restaurants and 3 bars offering vegan options. Local ingredients take center stage, with 80% sourced nearby. Vegetarian breakfast awaits.
Luxury sleep experience
Slide into cozy bathrobes after drawing the blackout drapes in each luxurious guestroom. This hotel offers premium comfort for discerning travelers.
Garden-inspired luxury
This hotel flaunts a stylish garden sanctuary with a local artist showcase. The luxury experience continues at the chic poolside restaurant.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Urban Queen

A modern hotel room with a large bed, a green patterned armchair, a small side table with books, and a view of the outdoors through a sliding door.

Urban Queen

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Urban Master

A hotel room with two beds, a desk, and a large window with a city and mountains view.

Urban Master

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Urban

A hotel room with two beds, a desk, a chair, a TV, and a view of the city and mountains.

Family Urban

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Urban King

A hotel room with a large bed, a desk, and a chair. There is a view of the city and mountains through the window.

Urban King

9.2 out of 10
Wonderful
(129 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Residence

A modern living room with a grey sofa, patterned cushions, a round coffee table with books, and a floral vase.

One Bedroom Residence

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Residence

A hotel room with a bed, a small table, and a window with curtains.

Two Bedroom Residence

9.2 out of 10
Wonderful
(16 reviews)
  • City view
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Residence

A hotel room with a bed, a small table, and a window with curtains.

Three Bedroom Residence

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1023 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Urban Twin

A hotel room with two beds, a desk, a chair, a small table with a magazine, and a view of the city through large windows.

Urban Twin

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban Master Bath

A hotel room with two beds, a desk, and a large window with a city and mountains view.

Urban Master Bath

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Urban Balcony Queen

A hotel room with a bed, a sofa, a small table, a vase with flowers, and a view of buildings.

Urban Balcony Queen

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bailey Suite

A hotel room with two beds, a wooden panel wall, a decorative wall hanging, a vase with flowers, and a bedside table with books.

Bailey Suite

  • Sea view
  • 958 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

APARTMENT TWO BEDS

  • Sleeps 10

APARTMENT TWO DOUBLE BEDS

  • Sleeps 10

View all photos for One Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

One Bedroom Residence

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

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$189 nightly
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Oct 4 - Oct 5
Total with taxes and fees
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About the neighborhood

Map
163 Abbott Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Cairns Night Markets - 3 min walk - 0.3 km
  • Cairns Esplanade Lagoon - 3 min walk - 0.3 km
  • Cairns Central Shopping Centre - 8 min walk - 0.7 km
  • Cairns Marlin Marina - 8 min walk - 0.7 km

Getting around

  • Cairns Intl. Airport (CNS) - 11 min drive
  • Cairns Station - 13 min walk
  • Freshwater Station - 16 min drive
  • Redlynch Station - 18 min drive

Restaurants

  • ‪Villa Romana - ‬3 min walk
  • ‪Boardwalk Social by Crystalbrook - ‬4 min walk
  • ‪La Pizza - ‬3 min walk
  • ‪Splash Seafood Restaurant - ‬3 min walk
  • ‪The Mango Bar - ‬4 min walk

About this property

Crystalbrook Bailey

  • Crystalbrook Bailey puts you in a great location, within just a 10-minute walk of Cairns Esplanade and Cairns Esplanade Lagoon. Guests can take a dip in the outdoor pool or grab a bite to eat at CC's Bar & Grill, which is one of 3 restaurants and serves breakfast and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a poolside bar, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff and overall property condition.

At a glance

Hotel size

    • 217 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • The property charges 1 percent for credit card payments
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (AUD 15 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Room service (limited hours)
  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Free bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Bicycle parking
  • Locally sourced food is prioritized
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Double-glazed windows
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels
  • First-run movies
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Espresso maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CC's Bar & Grill - This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar. Open select days.
Arte - This wine bar serves dinner only. Open select days.
Pachamama - This poolside cocktail bar serves dinner only. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: EarthCheck. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Refundable deposits

  • Deposit: AUD 75 per day

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 38 for adults and AUD 19 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1 percent

Children & extra beds

  • Rollaway beds are available for AUD 60.0 per day

Pets

  • Service animals exempt from fees

Parking

  • Self parking costs AUD 15 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 9:00 PM
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, JCB International

Cashless transactions are available.

Also known as

Crystalbrook Bailey Hotel

Crystalbrook Bailey Cairns

Crystalbrook Bailey Hotel Cairns

Bailey a Crystalbrook Collection Hotel

Bailey a Crystalbrook Collection Hotel Residence

Frequently asked questions

Does Crystalbrook Bailey offer free cancellation for a full refund?

Yes, Crystalbrook Bailey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crystalbrook Bailey?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 9:00 PM.

Are pets allowed at Crystalbrook Bailey?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crystalbrook Bailey?

Yes. Self parking costs AUD 15 per day. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Crystalbrook Bailey?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Crystalbrook Bailey?

No, this hotel doesn't have a casino, but Reef Hotel Casino (10-min walk) and Cazalys Cairns (5-min drive) are both nearby.

What is there to do at Crystalbrook Bailey and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 bars and a 24-hour fitness center. Crystalbrook Bailey also has a garden.

Are there restaurants at or near Crystalbrook Bailey?

Yes, there are 3 onsite restaurants, featuring poolside dining.

What's the area around Crystalbrook Bailey like?

Crystalbrook Bailey is a short 3-minute walk from Cairns Esplanade and 5 minutes' walk from Cairns Esplanade Lagoon. Travelers say that the hotel is in a great location.

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Reviews

Crystalbrook Bailey Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast option was excellent with a wide variety of options including homemade breads and delicious pastries. (11 reviews)
  • The hotel's location is perfect for the beach area with easy access to nearby restaurants and amenities. (4 reviews)
  • The hotel's wifi was highly praised for being the best in the area. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Location
Lobby
Restaurant
Bed
Esplanade
Ambience
Art
Bar

Reviews

Verified review

10/10 Exceptional

Nice place to stay in a really good location
Verified review

8/10 Very good

Staff were very helpful and friendly.
Verified review

10/10 Exceptional

This hotel is very well maintained, staff was excellent and location is ideal! Quiet from crowds but close enough to tourists area.
Verified review

10/10 Exceptional

Excellent location, clean, modern and spacious room
Verified review

8/10 Very good

Very good location and comfortable accommodation.
Verified review

10/10 Exceptional

Clean, efficient checkin and friendly staff. Close to everything you need.
Verified review

10/10 Exceptional

Fantastic place for our family. The size of the 2 bedroom apartment was perfect. Nice pools and sauna. Excellent location, next to main bus station, shops, lagoon, etc.
Verified review

10/10 Exceptional

Great hotel, good location, close to night market and cafe/restaurants. Free bicycles for the guests to use. Very friendly and helpful staff.
Verified review

10/10 Exceptional

Hi there, we loved staying at your Hotel. Everything was nice and clean and the customer service was the best! We will be very happy to come a stay at your hotel again.
Verified review

10/10 Exceptional

Great location and friednly staff
Verified review

10/10 Exceptional

Room was very clean and staff is friendly. Very close to many places that you can easily walk to. If you are driving you can pay for parking at the hotel or on side streets
Verified review

10/10 Exceptional

Amazing hotel. Great rooms, extremely nice and helpful staff, amazing location and decent breakfast.
Verified review

10/10 Exceptional

Staff were helpful and friendly, amenities were lovely.
Verified review

10/10 Exceptional

We stayed here before a planned dive trip in the morning. The clean two bedroom unit space was perfect for 4 adults. Great location to walk to restaurants and bars. We would stay again!
Verified review

10/10 Exceptional

Great location, wonderful and accommodating staff
Verified review

8/10 Very good

The rooms are compact and nicely furnished. The pool area and gym are good and the location is brilliant. Central to everything.
Verified review

10/10 Exceptional

Great location
Verified review

10/10 Exceptional

Good clean Hotel close to Restaurants and town.
Verified review

10/10 Exceptional

Clean room, helpful staff, beautiful location
Verified review

10/10 Exceptional

Staff were friendly and accommodating. Arrived early, and the room was ready so we could check in immediately. Room was modern and nicely appointed.
Verified review

10/10 Exceptional

Spotless room, friendly staff, great location
Verified review

10/10 Exceptional

Staff was wonderful & help the room was fantastic & very comfy i would like to go back again one day .
Verified review

10/10 Exceptional

Great room, location and check in and check out easy thanks to friendly staff
Verified review

10/10 Exceptional

We were very impressed with this hotel from the moment we walked in. There was a lovely ambience and it was a great place to stay. We had a 2 bed apartment which was well equipped for our family group. We used both hotel pools which were clean and just warm enough to enjoy. We also discovered the lagoon at the seafront which was perfect for our toddler. The hotel staff were extremely friendly and very willing to help. We were recommended to stay here by good friends and will be recommending it ourselves after our visit. We would definitely stay here again.
Verified review

10/10 Exceptional

Beautiful property, friendly and welcoming staff. Loved it.