Hotel Diana

Property class: 3.5
Hotel with spa, near Palafoxiana Library

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You'll be in a fantastic location at Hotel Diana, just a 5-minute walk from Zócalo de Puebla and Palafoxiana Library. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
$44 nightly
The total price is $52
Oct 29 - Oct 30
Total with taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(34 reviews)
  • Sleeps 3
  • 1 Queen Bed

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(35 reviews)
  • Sleeps 3
  • 1 King Bed

Double Room, 2 Queen Beds

9.4 out of 10
Exceptional
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 King Bed

Master Suite King

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Av 5 Pte #329, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 7 min walk - 0.6 km
  • Puebla Cathedral - 7 min walk - 0.6 km
  • Palafoxiana Library - 7 min walk - 0.6 km
  • Los Sapos Bazaar - 10 min walk - 0.9 km
  • Puebla Convention Center - 17 min walk - 1.5 km

Getting around

  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪La Mestiza - ‬3 min walk
  • ‪Antojitos Tomy - ‬2 min walk
  • ‪Profética - Casa de la Lectura - ‬3 min walk
  • ‪La Pasita 2 - ‬2 min walk
  • ‪Subversivo Cafe - ‬3 min walk

About this property

Hotel Diana

  • You'll be in a fantastic location at Hotel Diana, just a 5-minute walk from Zócalo de Puebla and Palafoxiana Library. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 27 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Free offsite parking within 328 ft

Other information

    • Smoke-free property

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Reviews

Hotel Diana Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered delicious food, good service, and a pleasant dining experience with excellent staff. (9 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Location
Breakfast
Booking
Bed
Restaurant

Reviews

Verified review

8/10 Very good

Super close of the center, Good location
Verified review

8/10 Very good

Rooms were great, location very close to everything.
Verified review

10/10 Exceptional

Clean rooms, friendly and helpful staff, SUPER comfy beds.
Verified review

8/10 Very good

We loved the locations of this hotel! The room was nice, clean and big!
Verified review

8/10 Very good

We enjoyed this hotel. It was close to Centro, great staff and a comfortable room. It was all we needed for our visit to Puebla!
Verified review

10/10 Exceptional

Clean room, very close to the downtown area
Verified review

10/10 Exceptional

Clean and easy for walk around
Verified review

10/10 Exceptional

Staff was amazing, the bed was comfy as well as the room was very clean. The rooftop bar was stunning. Fabulous views. Definitely staying here again next time we are in Puebla.
Verified review

10/10 Exceptional

Clean room. Excellent location. Free parking
Verified review

8/10 Very good

The staff was very helpful. The room was clean but
Verified review

8/10 Very good

Mr. Victor, staff member was absolutely helpful, polite and very helpful.
Verified review

8/10 Very good

This hotel is nice, everyone nice, luxury style room. Great location. Only problem is that the water for tub is barely warm, so it’s impossible to take a bath, it’s very odd, by the time you fill the bathtub, it’s cold again, which was a let down because I waited all week for that bathtub moment, and they have a coffee maker in the room but provide no coffee for it which is confusing. Other than that, it was okay stay.
Verified review

10/10 Exceptional

Clean room. Staff was very helpful. Restaurant was also great, the room service was neat. There were some nights were it was kinda noisy, but overall the stay was pleasant. They might want to reconsider the amenities quality because the soap wasn't that good. However, its not a big deal. The hotel is great and location is a plus. I highly recommend it.
Verified review

6/10 Good

3 rating for me means it was basically fine, but I would probably not choose this hotel again. The good: -Very clean - Bed was among the most comfortable I have experienced - Air conditioning worked very well - Quiet - Convenient location, two blocks to Zócalo The bad: - I got a message from the hotel saying my reservation would be canceled if I didn't arrive by 6 pm. This was a surprise. Forunately it was not a problem in my case. - My room had a window overlooking the atrium, it did not open. - The shower took several minutes to warm up and never got hot - The bathroom was so dark I could hardly see myself to shave. - Lamp did not work. - Outlets were in stupid places. None near the desk. Two located under night tables and I had to get on my hands and knees and use the light from my phone to find them. - No coffee or hot water in the room or hotel. Good cafes (Profética) a block or two away. Other - Staff were helpful but did not go beyond the basics. - Did not try the restaurant. There is a roof terrace which did not have any service but had nice views and you could bring your own drinks I guess. - The internet only works when your key is in the slot, so it restarts every time you enter and there is not service in other places. All kind of fine but nothing special with some little annoyances. The price I paid was ok for what I got.
Verified review

10/10 Exceptional

Excellent location. A stone's throw from the cathedral, plenty of delicious food joints nearby.
Verified review

10/10 Exceptional

Great place to stay. Affordable and centrally located
Verified review

10/10 Exceptional

Friendly staff , nice location , comfortable bed and clean room
Verified review

8/10 Very good

Good location. Walkable neighborhood
Verified review

4/10 Fair

.
Verified review

10/10 Exceptional

Amazing place
Verified review

8/10 Very good

I wish the pillows would have been more comfortable and there is nowhere to sit your carry on luggage
Verified review

10/10 Exceptional

Excellent in every way.
Verified review

4/10 Fair

.
Verified review

10/10 Exceptional

I really love the place thank you
Verified review

8/10 Very good

Good location