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All properties in Jakarta, Special Capital Region of Jakarta, Indonesia
1 room, 2 adults

Mandarin Oriental Jakarta

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Free cribs/infant beds
  • Dry cleaning/laundry service
Jalan MH Thamrin, Jakarta, Jakarta, 10310, Indonesia

Luxury hotel with 2 restaurants, near Grand Indonesia
  • Free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Supervised childcare/activities (surcharge)
    • Free cribs/infant beds
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • We were given an upgrade and additional service to make up the initial mistake of booking…Mar 19, 2020
  • Great customers relationships and thanks for all the attentions. Feb 8, 2020

Mandarin Oriental Jakarta

from $113
  • Deluxe Room, 1 King Bed
  • Deluxe Club Room, 1 King Bed
  • Superior Club Room, 1 King Bed
  • Oriental Suite, 1 King Bed
  • Mandarin, Suite, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Deluxe Club Room, 2 Twin Beds
  • Superior Room, 2 Twin Beds
  • Superior Room, 1 King Bed
  • Club Suite, 1 King Bed (Urban)
  • Club Suite, 1 King Bed (Urban, Monument View)
  • Club Suite, 2 Twin Beds (Urban, Monument View)
  • Suite, 1 King Bed (Urban)
  • Suite, 1 King Bed (Urban, Monument View)

What’s around Mandarin Oriental Jakarta

Landmarks

  • Heart of Jakarta
  • Grand Indonesia - 7 min walk
  • Thamrin City Shopping Mall - 18 min walk
  • National Monument - 32 min walk
  • Pasar Baru - 38 min walk
  • Central Park - 4.3 mi / 6.9 km
  • Jakarta International Expo - 5.9 mi / 9.5 km

Getting around

  • Soekarno-Hatta Intl. Airport (CGK) - 58 min drive
  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 29 min drive
  • Jakarta Sudirman Station - 10 min walk
  • BNI City Station - 14 min walk
  • Jakarta Karet Station - 18 min walk
  • Stasiun MRT - Setiabudi - 20 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 272 rooms
  • This hotel is arranged over 26 floors

Arriving/leaving

  • Check-in time 2:00 PM-11:30 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*

  • WiFi in rooms*

Transportation

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Onsite valet parking (USD 15 per day)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Continental breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Nightclub
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
Languages Spoken
  • English
  • Indonesian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages and body wraps.

Dining

Lyon - This fine-dining restaurant specializes in French cuisine and serves brunch, lunch, and dinner.

Li Feng - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Cinnamon - This restaurant specializes in Indonesian cuisine. Open daily.

Mandarin Oriental Jakarta’s small print

Also known as

  • Jakarta Mandarin Oriental
  • Mandarin Oriental Hotel Jakarta
  • Mandarin Oriental Jakarta
  • Mandarin Oriental Jakarta Hotel
  • Mandarin Oriental Jakarta Hotel
  • Mandarin Jakarta
  • Mandarin Oriental, Jakarta Hotel Jakarta
  • Mandarin Oriental Jakarta Jakarta
  • Mandarin Oriental Jakarta Hotel Jakarta

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Early check-in can be arranged for an extra charge of 100 percent of room rate (subject to availability)

Late check-out can be arranged for an extra charge of 100 percent of room rate (subject to availability)

Valet parking costs USD 15 per day

Rollaway beds are available for USD 52.0 per night

Breakfast costs between USD 22 and USD 22 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 717355 per vehicle (one-way, Maximum occupancy 2)

WiFi is available in guestrooms for USD 130000 per day (rates may vary)

WiFi is available in public areas for USD 130000 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mandarin Oriental Jakarta

  • Does Mandarin Oriental Jakarta offer free cancellation for a full refund?
    Yes, Mandarin Oriental Jakarta does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Mandarin Oriental Jakarta?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Mandarin Oriental Jakarta?
    Yes, there's free self parking.
  • Is there a pool at Mandarin Oriental Jakarta?
    Yes, there's an outdoor pool.
  • Are pets allowed at Mandarin Oriental Jakarta?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Mandarin Oriental Jakarta?
    You can check in from 2:00 PM - 11:30 PM. There's a 100% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 100% charge (subject to availability). Express check-out is available.
  • Are there restaurants at or near Mandarin Oriental Jakarta?
    Yes, there are 2 onsite restaurants, featuring French cuisine. Nearby restaurants include OKU (3-min walk), Sana Sini Restaurant (3-min walk), and Seribu Rasa Menteng (3-min walk).
  • Is airport shuttle service offered by Mandarin Oriental Jakarta?
    Yes, an airport shuttle is available. The charge is USD 717355 per vehicle one-way.
  • What is there to do at Mandarin Oriental Jakarta and nearby?
    Mandarin Oriental Jakarta has a nightclub, an outdoor pool, and a fitness center, as well as spa services and a garden.

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Recent reviews

Superb 9.2 From 92 reviews

Exceptional 10.0
Excellent service and attention to detail. Amazing spacious and cozy bedroom as well. Food — especially the Chinese restaurant and MO bar (Rakha was amazing with drinks) were great I barely left to eat anywhere else.
SeemahG, us3 night trip
Exceptional 10.0
This is a top-notch hotel with exceptional service. The staff was one of the most friendliest and professional that I've ever come across. Form the personal check-in service all through my stay. Room was fabulous. Right across the street from the Grand Mall and Plaza Indonesia. Gym was a bit small and outdated and the pool area was in the front of the building and although it was on the 5th floor, you can hear the heavy traffic below. However, I would highly recommend this hotel for your stay in Jakarta.
us7 night family trip
Exceptional 10.0
Amazing experience!
us2 night family trip
Fair 4.0
Massage on 5th floor was not worthwhile. Somehow, she pinched a nerve along my spine and I have to go to the doctors to fix this problem now. I also paid $55 usd to wash one pair of socks, one brief, two t shirts, and a hoodie. $55 usd. It wasnt even dry cleaning. Just standard washing machine. Jesus
us4 night family trip
Exceptional 10.0
My Mandarin Oriental Jakarta stay
Excellent hotel property and superb staff
William, us3 night business trip
Exceptional 10.0
Great hotel, especially the staff.
I travel quite often and I have to say I really like this hotel. The service was fantastic, the room is large and clean, and the location is very good. The staff is super friendly and helpful and even went so far as to leave a small gift in my room to thank me for my stay. I would highly recommend this hotel.
Paul, us3 night business trip
Very Good 8.0
Perfect
It was great opportunity to stay in this hotel, every things was perfect.
RASHID, us4 night business trip
Exceptional 10.0
Nice location close to shopping centers. Has free shuttle to Grand Indonesia Shopping mall. Accommodate taxi back to the hotel.
us1 night trip
Exceptional 10.0
Best overall value and hotel experience in Jakarta
It's not a stretch to say I love everything about this hotel. The rooms are large, and the service is phenomenal. They somehow know my name, never fail to pick me up from the airport, answer my calls in ~3 seconds or less, and have one of the best breakfasts around. If you go, also try out their Spa, gym, and sauna. I think my only real complaint is that they change the sheets every single day. The environmentalist in me wishes they would not, but again, even this speaks to the Oriental's attention to detail and their efforts to go above and beyond in every single way.
Jake, us9 night business trip
Fair 4.0
very disappointing
I think it’s a scam for the high price they charge. There are cheaper hotels in the area with better rooms. The room (not the cheapest grade) was small and old. There are 3 star hotels better than this quality. They had problems with the boiler, and there was no hot or warm water for the first night. Next morning, I took a bath but the water was greenish. The walls are too thin, I could hear the sound of the tv from the room next door at night. I complained about this and checked out early, but was not offered any formal apology. The lady at reception only gave me a smile and said “yeah, sorry”, which gave me the impression that the boiler trouble happens very frequently. I will never stay here again.
sg1 night business trip

Mandarin Oriental Jakarta