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Universal's Loews Portofino Bay Hotel, Orlando

4-star4 stars
5601 Universal BlvdOrlandoFL32819United States of America

4-star resort with 4 restaurants, near Universal CityWalk
  • Free WiFi
Superb9.0
Location
Great location
Pool
Great pool
Wellness Area
Great wellness & sports facilities
Room
Great room
380See all 380 Hotels.com reviews
From 4,883 reviewsTripAdvisor Traveller Rating

Universal's Loews Portofino Bay Hotel, Orlando

from $359
  • Room, 2 Queen Beds, Non Smoking, Bay View
  • Room, 2 Queen Beds, Non Smoking, Garden View
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking, Bay View
  • Room, 1 King Bed, Non Smoking, Garden View
  • Club Room, 2 Queen Beds, Non Smoking (Portofino Club)
  • Deluxe Room, 1 King Bed, Non Smoking
  • Suite, Non Smoking (Despicable Me Kids Suite)

About Universal's Loews Portofino Bay Hotel, Orlando

Luxury hotel in the heart of Universal Orlando™
La dolce vita
A quiet harbor and cobblestone streets complete the Italian feel of Loews Portofino Bay Hotel at Universal Orlando™. The music-filled piazza is an ideal place to take in the hotel's vibrant facades while a free water taxi gets you to Universal’s CityWalk in minutes.
Early park entry
As a guest of the Portofino, you’ll have access to The Wizarding World of Harry Potter™ at Universal’s Islands of Adventure™ 1 hour before the general public. After a day of park hopping, choose from a range of treatments at Mandara Spa.
Fine dining and themed pools
You’ll have your pick of traditional Italian cuisine and even get a chance to dine with your favorite Universal characters. To unwind, choose from the Roman aqueduct water slide and sandy landscape at the Beach Pool or rent a cozy cabana at the Villa Pool.
Plush linens and premium coffee
Mediterranean design in rooms evokes the Italian Riviera with touches like marble accents, 300-thread-count linens, and signature bathrobes. Guests can enjoy complimentary WiFi. Keurig coffeemakers come with a choice of teas and Emeril’s gourmet coffee.

EXCLUSIVE THEME PARK PRIVILEGES:
Skip the regular lines for free with Universal Express Unlimited ride access in both theme parks–a value of up to USD 89 per person, per day (valid theme park admission required)
Take the complimentary water taxis along picturesque waterways or ride the shuttle bus directly to both theme parks and Universal CityWalk®
Priority seating at select restaurants throughout the resort

OTHER EXCITING BENEFITS:
Early Park Admission to The Wizarding World of Harry Potter™, one hour before the theme parks open (valid theme park admission required)
Complimentary shuttle buses to and from both theme parks and CityWalk®, plus guided walking paths to make getting around the resort fast and easy so you can make the most of your time
Resort-wide charging privileges with your room key card
Complimentary delivery of merchandise purchased throughout the resort to your hotel
Complimentary scheduled transportation to nearby SeaWorld®, and Aquatica™
Universal Orlando character appearances with some of your favorite theme park characters
Start your day with a wake-up call from one of your favorite Universal Orlando characters
Golf Universal Orlando® program, providing preferred tee times and complimentary transportation to select area golf courses:
Windermere Country Club
Grand Cypress Golf Club

At a glance

Key facts

Hotel size

  • This hotel has 750 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-out
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club *

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Offsite

  • Free area shuttle

  • Free theme park shuttle
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golf lessons available nearby
  • Golfing nearby
  • Waterslide
  • Number of spa tubs - 2
  • Pool cabanas (surcharge)
  • Sauna
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 42000
  • Conference space size (meters) - 3902
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Mandara Spa offers an Elemis Stone Therapy massage, as well as Swedish and deep tissue massages. Skin care treatments, waxing services, facials and body treatments - including seaweed wraps, salt rubs, and cellulite reduction - are available. A steam room and sauna are located in the spa guest lounges. The spa also offers hair care, nail care, and make-up sessions. Massages are available at poolside cabanas and in guestrooms.

YCARE offers select spa services for guests aged 13-17 including massages, facials, and nail care.

Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Dining

Bice Ristorante - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Mama Dellas Ristorante - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Reservations are required.

Trattoria del Porto - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Bar American - This bar serves light fare only.

The Thirsty Fish - This wine bar specializes in Italian cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting).

Universal's Loews Portofino Bay Hotel, Orlando’s small print

Also known as

  • Hotel Loews Portofino
  • Universal Portofino Hotel
  • Universal's Loews Portofino Bay Hotel Orlando
  • Universal's Loews Portofino Bay Orlando
  • Universal's Loews Portofino Bay
  • Loews Hotel Universal
  • Loews Portofino Bay Hotel Universal Orlando
  • Loews Portofino Bay Hotel Universal Orlando Orlando
  • Loews Portofino Bay Universal Orlando
  • Loews Portofino Bay Universal Orlando Orlando
  • Loews Portofino Hotel
  • Portofino Hotel Universal
  • Portofino Loews Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Guests under 18 years old are not allowed in the fitness facility.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 13 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs USD 24.00 per night

Valet parking costs USD 33.00 per night with in/out privileges

Rollaway beds are available for USD 25 per night

Children's club access is available for an extra charge

Pets are allowed for an extra charge of USD 100 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Universal's Loews Portofino Bay Hotel, Orlando

Top spots nearby

Recommended by this property

  • Universal Studios Florida™ (6-minute walk)
  • Universal CityWalk™ (6-minute walk)
  • Universal’s Islands of Adventure™ (8-minute walk)
  • Universal’s Volcano Bay™ (20-minute walk)
  • Mall at Millenia (33-minute walk)
  • Orange County Convention Center (3.2 mi / 5.1 km)
  • Florida Mall (4.8 mi / 7.7 km)
  • Amway Center (6.4 mi / 10.4 km)
  • Dr. Phillips Center for the Performing Arts (6.6 mi / 10.7 km)

Getting around

  • Orlando, FL (MCO-Orlando Intl.) - 21 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 33 min drive
  • Orlando, FL (SFB-Orlando Sanford Intl.) - 41 min drive
  • Orlando Station - 14 min drive
  • Winter Park Station - 23 min drive
  • Orlando Winter Park Amtrak Station - 23 min drive
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Free area shuttle
  • Free theme park shuttle

Recent reviews

Superb 9.0 From 380 reviews

Universal's Loews Portofino Bay Hotel, Orlando
Exceptional10.0
The stay at this hotel is amazing the only complaint I have is the air freshener they use through out the hotel. It has this musky floral smell and I was not a fan of. But other than that it's an amazing place.
Cynthia, us2 night trip
Universal's Loews Portofino Bay Hotel, Orlando
Exceptional10.0
Overall, A Great Place to Stay
My family and I stayed at the Portofino Bay Hotel on our first trip to Universal Studios. Although a bit pricey, the Express Pass made the extra cost well worth it. We enjoyed the water taxi ride, various restaurants, live music and I even found a lovely piece of art at one of their shops. The service was excellent- as an example: our last evening there I became sick with a stomach bug. My son checked with the front desk about purchasing stomach medication, as it was late. They sent complimentary ginger ale, sparkling water and saltines to my room. So thoughtful! We’ll definitely be back!
A Traveler, us4 night trip
Universal's Loews Portofino Bay Hotel, Orlando
Exceptional10.0
You can’t go wrong staying here. Similar to other comments, the rooms are a little outdated but don’t let it change your mind, extremely clean, great staff and beautiful grounds. We will visit again!
Annu, us3 night trip
Universal's Loews Portofino Bay Hotel, Orlando
Exceptional10.0
Attention to comfort
Check-in service was excellent. We had a suite with a sleeper sofa. The sleeper sofa is a unique (and more expensive) design in which the bed is as comfortable as a regular bed - no springs or bars.
James, us1 night trip
Universal's Loews Portofino Bay Hotel, Orlando
Very Good8.0
I had a problem at check in. Check in was at 4pm... didn’t get a room until 5:05pm. Missed family photo appointment.
A Traveler, us4 night trip

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Universal's Loews Portofino Bay Hotel, Orlando

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