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The Westin Zagreb

Photo gallery for The Westin Zagreb

Indoor pool
Exterior
Presidential Suite, 2 Bedrooms, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk
Restaurant
Lobby

Overview of The Westin Zagreb

The Westin Zagreb

5.0 star property
Luxury hotel in Donji Grad with spa and indoor pool
8.4 out of 10 Very good
8.4/10 Very good

742 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
Map
Krsnjavoga 1, Zagreb, 10000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
For families
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Donji Grad

Getting around

  • Zagreb (ZAG) - 26 min drive
  • Zagreb Zapadni Station - 10 min walk
  • Zagreb Central Station - 16 min walk
  • Zagreb (ZGC-Zagreb Central Train Station) - 16 min walk

Restaurants

  • Cogito 2 - 5 min walk
  • Pivnica Budweiser - 6 min walk
  • Odeon - 3 min walk
  • Magazinska klet (roštilj na drveni ugljen) - 6 min walk
  • Krivi Put - 6 min walk
Map

About this property

The Westin Zagreb

Located near a train station, The Westin Zagreb is a great choice for a stay in Zagreb. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials or body treatments. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. The pool and helpful staff get good marks from fellow travellers.

Languages

Croatian, English, Italian

At a glance

Hotel size

  • 349 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 per room)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (EUR 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

What to do

  • Fitness classes
  • Pilates classes
  • Shopping
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (17222 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Piano
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 102-cm LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.59 per person, per night for adults; EUR 0.80 per night for guests aged 12-17 years old. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 22 per person
  • Early check-in can be arranged for an extra charge of EUR 10 (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 10 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 45.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 27 per pet, per day

Parking

  • Self-parking costs EUR 20 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Westin Zagreb Hotel
Westin Zagreb
The Westin Zagreb Hotel Zagreb
Zagreb Westin
The Westin Zagreb Hotel
The Westin Zagreb Zagreb
The Westin Zagreb Hotel Zagreb

Frequently asked questions

Does The Westin Zagreb offer free cancellation for a full refund?
Yes, The Westin Zagreb does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Westin Zagreb?
Yes, there's an indoor pool.
Are pets allowed at The Westin Zagreb?
Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of EUR 27 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at The Westin Zagreb?
Yes. Self-parking costs EUR 20 per day.
What are the check-in and check-out times at The Westin Zagreb?
You can check in from 3:00 PM - midnight. There's a charge of EUR 10 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 10 (subject to availability). Express check-in and check-out are available.
What is there to do at The Westin Zagreb and nearby?
On-site recreation at The Westin Zagreb includes aerobics and pilates. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Westin Zagreb also has a sauna and a Turkish bath.
Are there restaurants at or near The Westin Zagreb?
Yes, there's an on-site restaurant.
What's the area around The Westin Zagreb like?
The Westin Zagreb is in Donji Grad, a short 4-minute walk from Ilica Street and 4 minutes' walk from Mimara Museum. Travellers say that the area is walkable and good for shopping.

Reviews

8.4

Very good

8.7/10

Cleanliness

8.7/10

Staff & service

8.6/10

Amenities

8.1/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

Not what I expected out of The Westin
This hotel location needs renovations: carpet is 30+ years old, room fabric curtains are old and dirty, the beddings were not comfortable, and comforters are washed only twice a year. It looked like I had mold growth in my room and I was not sleeping well. I also got sick there on my 3rd night. I think the room was not sanitized well before me.
Alissa, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Good but beware of loud 17th floor
Highly recommend. Stayed 3 nights in late April. I’m a Canadian solo female traveling in Croatia so standards are different for others around the world. I will admit that my room was outdated and a bit “dusty” BUT I had an incredible panoramic view of the city, made my stay so pleasant. I ended up staying in another room for one night. Although the new room was remodeled and much more modern, I had a sad view of the other side Of the “brutalist” buildings (kinda depressing tbh) Long story short; I was transferred to another room for 1 night since there was a party with live band playing on the 17th floor. My room was on the 14th floor and it was quite audible and I’m a light sleeper and jet lagged so I asked to transfer to another room for just that one night and the staff were very accommodating. It was a Saturday and the staff did admit that this is a recurring issue when they book the 17th floor for an event. In a nutshell: Pros: - [ ] walking distance to EVERYTHING. - [ ] Staff are super!! Very friendly, all speak English and they’re so charming and helpful. - [ ] Great coffee at the hotel lounge. - [ ] Complimentary shampoos, creams and nice toiletries - [ ] Safe in the room - [ ] Fridge - [ ] Free Water bottles provided daily Cons: - [ ] Old carpet - felt stuffy - [ ] Not so sound proof rooms - [ ] Although they have doormen which I think they also double as security, I would have liked more protection ie access the elevators with card- I felt a bit uncom
Kitty, 1-night trip
Verified Hotels.com guest review

6/10 Good

Too warm!
Biggest issue was that the room was way too warm. Second, awful pillows. Only one towel hook
Richard, 1-night trip
Verified Hotels.com guest review

6/10 Good

Good service. Furnitures need to be change. Beds qre quite old. Restaurant- very expensive for average quality.
Karol, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

Faxing, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Jennifer, 3-night trip
Verified Expedia guest review

10/10 Exceptional

near museum and square
Verified Expedia guest review

8/10 Very good

Nice breakfast!
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kimberly, 3-night business trip
Verified Hotels.com guest review