The Europe Hotel & Resort

Luxury hotel in Killarney with 3 restaurants and spa

Choose dates to view prices

Wed, Mar 25
Thu, Mar 26
March 2026
11
April 2026
Nestled by the lake, The Europe Hotel & Resort offers a haven of luxury and adventure. Enjoy horseback riding, fitness classes or motor boating before unwinding with a body scrub at the spa. With 3 restaurants offering al fresco dining and kids' meals, as well as an outdoor pool and playground for kids to enjoy.
Exceptional

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 indoor pools and outdoor pool
  • 2 indoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Childcare
  • Conference center
  • Business center

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Garden
  • Terrace
  • Daily housekeeping
$419 nightly
$476 total
Mar 18 - Mar 19
Total with taxes and fees

Why we love this property

Spa retreat paradise
The spa offers daily treatments in dedicated couple rooms. Enjoy massages, facials, and body wraps, then unwind in the sauna, hot tub, or steam room.
Luxury lakeside history
This hotel offers a garden-view restaurant with water access. Located in a historic district, it boasts stunning lake and park views.
Sleep in luxury
Slide into plush bathrobes after champagne turndown service. Late-night cravings meet their match with 24-hour room service at this luxury hotel.

Room options

Showing 18 of 18 rooms
Free toiletries, hair dryer, bathrobes, slippers
Golfside Twin Room | Minibar, in-room safe, desk, iron/ironing board
Free toiletries, hair dryer, bathrobes, slippers
Golfside Twin Room | Minibar, in-room safe, desk, iron/ironing board

Golfside Twin Room

Very good

Highlights

Furnished balcony
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Separate bathtub and shower
Bathrobes
Rainfall showerhead
  • Garden view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
Free toiletries, hair dryer, bathrobes, slippers
Golfside King Room | Minibar, in-room safe, desk, iron/ironing board
Free toiletries, hair dryer, bathrobes, slippers
Golfside King Room | Minibar, in-room safe, desk, iron/ironing board

Golfside King Room

Exceptional

Highlights

Furnished balcony
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Separate bathtub and shower
Bathrobes
Rainfall showerhead
  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Free toiletries, hair dryer, bathrobes, slippers
Classic King Room | Minibar, in-room safe, desk, iron/ironing board
Free toiletries, hair dryer, bathrobes, slippers
Classic King Room | Minibar, in-room safe, desk, iron/ironing board

Classic King Room

Highlights

Furnished balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Separate bathtub and shower
Bathrobes
  • Lake view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Free toiletries, hair dryer, bathrobes, slippers
Minibar, in-room safe, desk, iron/ironing board
Free toiletries, hair dryer, bathrobes, slippers
Minibar, in-room safe, desk, iron/ironing board

Lakeview King Room

Highlights

Furnished balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bathtub and shower
Bathrobes
Rainfall showerhead
  • Lake view
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed
Free toiletries, hair dryer, bathrobes, slippers
Lakeview Twin Room | Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Free toiletries, hair dryer, bathrobes, slippers

Lakeview Twin Room

Highlights

Furnished balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bathtub and shower
Bathrobes
Rainfall showerhead
  • Lake view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
Free toiletries, hair dryer, bathrobes, slippers
Premier Lakeview Twin Room | Minibar, in-room safe, desk, iron/ironing board
Free toiletries, hair dryer, bathrobes, slippers
Premier Lakeview Twin Room | Minibar, in-room safe, desk, iron/ironing board

Premier Lakeview Twin Room

Highlights

Furnished balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Separate bathtub and shower
Bathrobes
  • Lake view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
Free toiletries, hair dryer, bathrobes, slippers
Premier Lakeview King Room | Minibar, in-room safe, desk, iron/ironing board
Premier Lakeview King Room | Minibar, in-room safe, desk, iron/ironing board
Premier Lakeview King Room | Minibar, in-room safe, desk, iron/ironing board

Premier Lakeview King Room

Highlights

Furnished balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Separate bathtub and shower
Bathrobes
  • Lake view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Superior Golfside Room | Minibar, in-room safe, desk, iron/ironing board
Superior Golfside Room | Minibar, in-room safe, desk, iron/ironing board
Superior Golfside Room | Minibar, in-room safe, desk, iron/ironing board
Superior Golfside Room | Minibar, in-room safe, desk, iron/ironing board

Superior Golfside Room

Highlights

Furnished balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Rainfall showerhead
Hair dryer
Private bathroom
  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Golfside Signature Suite | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Golfside Signature Suite | Minibar, in-room safe, desk, iron/ironing board
Golfside Signature Suite | Minibar, in-room safe, desk, iron/ironing board
Golfside Signature Suite | Minibar, in-room safe, desk, iron/ironing board

Golfside Signature Suite

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Bathrobes
  • Garden view
  • 662 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
The Hans Liebherr Suite | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
The Hans Liebherr Suite | Minibar, in-room safe, desk, iron/ironing board
The Hans Liebherr Suite | Minibar, in-room safe, desk, iron/ironing board
The Hans Liebherr Suite | Minibar, in-room safe, desk, iron/ironing board

The Hans Liebherr Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Free cribs/infant beds
Smart TV
  • Lake view
  • 2500 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
Golfside Family Room | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Golfside Family Room | Minibar, in-room safe, desk, iron/ironing board
Golfside Family Room | Minibar, in-room safe, desk, iron/ironing board
Golfside Family Room | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Golfside Family Room

Highlights

Furnished balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
2 bathrooms
Bathrobes
Rainfall showerhead
  • Garden view
  • 560 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds
Lakeview Signature Suite | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Lakeview Signature Suite | Minibar, in-room safe, desk, iron/ironing board
Lakeview Signature Suite | Minibar, in-room safe, desk, iron/ironing board
Lakeview Signature Suite | Minibar, in-room safe, desk, iron/ironing board

Lakeview Signature Suite

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Separate bathtub and shower
  • Lake view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
1 Bedroom Penthouse Suite | Minibar, in-room safe, desk, iron/ironing board
1 Bedroom Penthouse Suite | Minibar, in-room safe, desk, iron/ironing board
1 Bedroom Penthouse Suite | Minibar, in-room safe, desk, iron/ironing board
1 Bedroom Penthouse Suite | Minibar, in-room safe, desk, iron/ironing board

1 Bedroom Penthouse Suite

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Bathrobes
  • Lake view
  • 786 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Free toiletries, hair dryer, bathrobes, slippers
Lakeview Family Suite | Minibar, in-room safe, desk, iron/ironing board
Lakeview Family Suite | Minibar, in-room safe, desk, iron/ironing board
Free toiletries, hair dryer, bathrobes, slippers

Lakeview Family Suite

Highlights

Furnished balcony
Separate dining area
Air conditioning
Heating
Free cribs/infant beds
Smart TV
2 bedrooms
Separate bathtub and shower
  • Lake view
  • 530 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds
Free toiletries, hair dryer, bathrobes, slippers
Deluxe Lakeview Family Room | Minibar, in-room safe, desk, iron/ironing board
Deluxe Lakeview Family Room | Minibar, in-room safe, desk, iron/ironing board
Deluxe Lakeview Family Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Lakeview Family Room

Highlights

Furnished balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bathtub and shower
Bathrobes
Rainfall showerhead
  • Lake view
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
Free toiletries, hair dryer, bathrobes, slippers
Deluxe Lakeview King Room | Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Free toiletries, hair dryer, bathrobes, slippers

Deluxe Lakeview King Room

Highlights

Furnished balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Separate bathtub and shower
Hair dryer
  • Lake view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Free toiletries, hair dryer, bathrobes, slippers
Deluxe Lakeview Twin Room | Minibar, in-room safe, desk, iron/ironing board
Deluxe Lakeview Twin Room | Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Deluxe Lakeview Twin Room

Highlights

Furnished balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bathtub and shower
Bathrobes
Rainfall showerhead
  • Lake view
  • 441 sq ft
  • Sleeps 2
  • 2 Twin Beds
Penthouse, 2 Bedrooms | Living area | 50-inch Smart TV with satellite channels, Netflix, DVD player
Penthouse, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board
Penthouse, 2 Bedrooms | Living area | 50-inch Smart TV with satellite channels, Netflix, DVD player
Penthouse, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board

Penthouse, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Smart TV
2 bedrooms
  • Lake view
  • 1055 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Map
Fossa, Killarney, Kerry

What's nearby

  • Killarney National Park - 6 min walk - 0.6 km
  • Lough Leane - 6 min walk - 0.6 km
  • Tomies Wood - 16 min walk - 1.3 km
  • Parkavonear Castle - 5 min drive - 2.8 km
  • Aghadoe - 5 min drive - 2.5 km

Getting around

  • Killarney (KIR-Kerry) - 20 min drive
  • Cahirciveen (CHE-Reeroe) - 62 min drive
  • Cork Airport (ORK) - 83 min drive
  • Killarney Station - 6 min drive
  • Farranfore Station - 14 min drive
  • Rathmore Station - 23 min drive

Restaurants

  • ‪O'Connor's Traditional Pub - ‬6 min drive
  • ‪The Laurels - ‬6 min drive
  • ‪Salvadores & Robertinos - ‬6 min drive
  • ‪Celtic Whiskey Bar & Larder - ‬6 min drive
  • ‪Bricín Boxty House - ‬6 min drive

About this property

The Europe Hotel & Resort

The Europe Hotel & Resort offers a great location, putting you within a 15-minute walk of Killarney National Park. You can visit the spa to be pampered with massages, body wraps, or mani/pedis, and The Brasserie Restaurant, one of 3 restaurants, serves lunch. Other highlights at this luxurious hotel include 3 indoor pools, an outdoor pool, and a health club.

At a glance

Hotel size

    • 180 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Supervised childcare

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Coffee/tea in a common area
  • Private picnics
  • 24-hour room service

Traveling with children

  • Playground
  • Supervised childcare
  • Children's menu

What to do

  • Tennis
  • Fitness classes
  • Horse riding/rentals
  • Boat tours
  • Motor boating
  • Fishing
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • Business center
  • 9 meeting rooms
  • Coworking spaces
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Piano
  • Health club
  • Adjacent to a golf course
  • An outdoor pool
  • 3 indoor pools
  • Full-service spa
  • 2 indoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 6
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Well-lit path to entrance
  • Stair-free path to entrance
  • 5 stairs to reach property

Room amenities

Be entertained

  • DVD player
  • 50-inch Smart TV
  • Satellite TV channels
  • Netflix
  • Streaming services

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 16 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

The Brasserie Restaurant - Overlooking the garden, this brasserie serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Panorama Restaurant - This fine-dining restaurant serves breakfast and dinner. A children's menu is available. Open select days.
Riva - This restaurant serves lunch, dinner, and light fare. Open daily.
The Brasserie Bar - Onsite cocktail bar. Open daily.
The Europe Bar - Onsite bar. Open select days.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 7 to February 5:
  • Bar/Lounge
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Sauna
  • Spa
  • Swimming pool
  • Tennis courts

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 60.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, Barclaycard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Rating provided by Fáilte Ireland, the National Tourism Development Authority of Ireland, source of official star ratings for accommodation.

Also known as

Europe Hotel & Resort
Europe Hotel & Resort Killarney
Europe Hotel Resort
Europe Killarney
Europe Hotel Resort Killarney
The Europe & Resort Killarney
The Europe Hotel & Resort Hotel
The Europe Hotel & Resort Killarney
The Europe Hotel & Resort Hotel Killarney

Frequently asked questions

Does The Europe Hotel & Resort offer free cancellation for a full refund?

Yes, The Europe Hotel & Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Europe Hotel & Resort?

Yes, there are 3 indoor pools and an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at The Europe Hotel & Resort?

Sorry, pets aren't allowed.

Is parking offered on site at The Europe Hotel & Resort?

Yes, there's free self parking.

What are the check-in and check-out times at The Europe Hotel & Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at The Europe Hotel & Resort and nearby?

Have fun with onsite activities like horseback riding, fishing, and motor boating and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 3 indoor swimming pools. The Europe Hotel & Resort also has 2 bars, an outdoor pool, and a sauna, as well as a steam room, a picnic area, and a garden.

Are there restaurants at or near The Europe Hotel & Resort?

Yes, there are 3 onsite restaurants, featuring alfresco dining and garden views.

Does The Europe Hotel & Resort have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around The Europe Hotel & Resort like?

The Europe Hotel & Resort is a short 12-minute walk from Killarney National Park and 12 minutes' walk from Lough Leane.

Have a question?

Get instant answers with AI powered search of property information and reviews.

The Europe Hotel & Resort Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.8

Property conditions & facilities

What guests liked

  • The spa was excellent with great facilities and services. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

10/10 Exceptional

Just everything about the hotel was a very high standard. One of the best I have stayed at!
Stephen, 1-night trip

8/10 Very good

Beautiful location. Pool and hot tub and the lakefront views are the highlights. Room is nice and clean. Breakfast buffet is expansive and delicious. Staff is a little cold and perfunctory.
Hotel from lakefront.
William, 1-night trip

10/10 Exceptional

We liked everything about the property. They had excellent breakfast. Excellent dinner. Excellent spa. Location was great. Only complain we didn’t have AC in our room and it got hot at night inspite of the fan that they provided.
anjali, 2-night trip

10/10 Exceptional

Almost as good as the Llao Llao in Patagonia, Argentina
Mariela Veronica, 2-night trip

10/10 Exceptional

Great hotel with amazing spa, restaurants and spectacular views.
Matt, 1-night trip

10/10 Exceptional

Great location beside the lake with fab views from the room. Great dining options and a great spa. Thoroughly enjoyed our stay
rina, 2-night trip

10/10 Exceptional

Really lovely spot for a holiday all year round.

Everything was super, just a bit disappointed that the staff addressed my husband directly always as his name was on the booking. I did the booking but that doesn't matter! All good other than that. We look forward to going again later in the year.
Neil, 3-night trip

10/10 Exceptional

A stunning hotel
Seanna, 2-night trip

10/10 Exceptional

This hotel is exceptional. The views and the spa are world class. The hotel is pretty unassuming when walking up but don't be fooled, they invested in all the right areas to create an amazing experience.
Keith, 2-night trip

10/10 Exceptional

This property was gorgeous. The rooms, beautiful and super clean. The beds very comfortable and the surrounding area breathtaking. The service was outstanding. I can’t wait to come back.
stacy, 2-night trip

10/10 Exceptional

Amazing lodging! There is nothing negative I can say about The Europe, it was an incredible place and an overall wonderful experience.
Amber, 3-night trip

10/10 Exceptional

Absolutely fantastic property! The views are stunning and every detail of the property is just so. Highly recommend it! 10/10
Troy, 1-night trip

8/10 Very good

Great hotel, room less so.

The hotel itself is wonderful. Service was very good. Staff at the lounge and other restaurants were friendly and very professional. The food was far above expectations. Our only issue was that the room we booked was located on level -1(the basement). It was selected because it was advertised as a garden view with a balcony. While the view was good, the room is located near the parking garage entrance and the laundry. I would never have booked this room if I knew it's location. Also, the room did not have a working safe or thermostat, so the room was sub-tropical.
Paul, 2-night trip

8/10 Very good

Lovely hotel. But for a 5-star resort st that price point we thought that the room was a bit cramped. Also the lighting in our room was practically non- existent! We had someone come to help but he just said that some rooms are very dark and don’t have lighting. And that we had one of those rooms. It was impossible to read a book at night. Nice staff however and fabulous spa!
Lisa, 2-night trip

6/10 Good

3* EXPERIENCE

Arrived at hotel mid week for one night. We were told by reception at check in the cleaners were still in the room so we went for a drink in the meantime. When we returned we were told the room still wasn't ready so we waited in the lobby. Reception finally gave us the key and when we arrived at the room the foor was open and the cleaners were still inside. Hotel should not state on website that you can check in at 3pm and then have toom ready at 4.10pm. We went to the spa and had intense deep tissue massages where we both fell asleep so obviously they were not that intense but enjoyable all the same. The thermal suite was also underwhelming- jacuzzi not working in infinity pool and sauna was very hot. On return to our room, we noticed all our belongings were moved and the curtains closed. Not sure if this is usually done in 5* hotel but we felt like it was unnecessary. We then went to the Brasserie for dinner where we were told that there would be a 45min wait for food but we could go to Riva as they would have seats. I had called weeks beforehand to reserve a table at the Brasserie and was told it was first come first serve. Then we noticed a table reserved for 8 people on our way out. The room was well equipped but the beds were hard and it was way too hot leading to a poor night sleep. Told the receptionist about our check in and instead of taking it on board she unapologetically said that the hotel was fully booked and check in is usually between 3-4pm
denise, 1-night trip

10/10 Exceptional

Amazing as always

Second time staying here. Location breathtaking, service impeccable and food divine. We had the standard lakeside room which still had partial lake view and both mornings we saw wild deer from our room
Aoife, 2-night trip

10/10 Exceptional

The hotel was perfect. It was clean and felt very safe with santiser stations around the hotel and the staff wearing visors.
Danielle, 2-night trip

10/10 Exceptional

Amazing place, panorama restaurant could be better

Amazing relaxing atmosphere and service. We ate in the hotel 3 times while we were there. For the most part, the food was lovely, but we were a bit disappointed with the meal in the panorama restaurant. The starters were very poor (celeriac soup and liver parfait). The breakfast there was also fairly average. Would have expected more for the price we paid for the meal.
Brian, 1-night trip

8/10 Very good

They should not sell a room for 3 when only 1 bed in the room
1-night trip

10/10 Exceptional

Lovely friendly staff and great location. Amenities and food and drinks excellent
1-night trip

8/10 Very good

The hotel and staff are very welcoming. The location of this hotel has fantastic views of the lake.
1-night trip

10/10 Exceptional

Service top class! Great facilities & staff loved every minute
1-night trip

10/10 Exceptional

Cant fault this hotel . Beautiful place. Service is great. Decor is fab. Spa facilities are amazing. Definitely a place to relax. Will definitely be back.
1-night trip

10/10 Exceptional

Exceptional

An outstanding hotel in every possible way. Nothing at all left to be desired.
1-night trip

10/10 Exceptional

Relaxation

Relaxing hotel to get away and unwind. Excellent food and great facilities. Staff all very helpful and friendly.
Conor, 1-night trip