10/10 Exceptional
Room is cleaned, staff is very friendly and helpful.
Andry
Andry, 4-night trip
Shangri-La The Marina, Cairns
Luxury hotel with outdoor pool, connected to a shopping center, near Cairns Esplanade
Choose dates to view prices
In tropical Cairns, Shangri-La The Marina offers a family-friendly haven with international cuisine at The Backyard restaurant and ocean views. Unwind by the outdoor pool or explore the nearby Centenary Lakes Botanic Gardens. With in-room WiFi, a coffee shop, shopping mall on site and helpful staff you'll feel right at home.
9.0
Wonderful
Popular amenities
- Parking available
- Free WiFi
- Connecting rooms available
- Air conditioning
Main amenities (12)
- Daily housekeeping
- Restaurant and 2 bars/lounges
- Outdoor pool
- Breakfast available
- Fitness center
- Valet parking
- Self parking
- Children's pool
- Pool bar
- Room service
- Coffee shop/cafe
- In-room childcare
For families (6)
- Children's pool
- In-room childcare (surcharge)
- Rollaway/extra beds
- Refrigerator
- Connecting/adjoining rooms available
- Private bathroom
$143 nightly
$157 total
Mar 29 - Mar 30
Total with taxes and fees
Why we love this property
Flavorful dining options
The hotel offers international cuisine with ocean-view dining at its restaurant. Enjoy al fresco meals, private picnics, or visit 2 bars and a cafe.
Premium sleep comfort
Luxuriate in Egyptian cotton sheets with premium bedding and blackout drapes. Select from a pillow menu, unwind with in-room massages on the balcony.
Work meets waterfront
Strategically set in the business district and city center, this hotel offers 18 meeting rooms and concierge services. Waterfront relaxation awaits after work.
Room options
Check availability for these dates
Showing 31 of 31 rooms
Executive Marina View Suite
- Sleeps 2
Deluxe Sea View King
9.4Exceptional
41 reviews
Highlights
Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Separate bedroom
- Sea view
- 355 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Deluxe Sea View Twin
9.0Wonderful
37 reviews
Highlights
Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Separate bedroom
- Sea view
- 350 sq ft
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
Executive Marina View King
9.0Wonderful
33 reviews
Highlights
Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Separate bedroom
- Marina view
- 350 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Executive Marina View Suite
9.2Wonderful
7 reviews
Highlights
Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Separate bedroom
- Marina view
- 533 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Executive Marina View Twin
8.8Excellent
18 reviews
Highlights
Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Separate bedroom
- Marina view
- 355 sq ft
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
Horizon Club Marina View Room King
8.8Excellent
30 reviews
Highlights
Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Separate bedroom
- Marina view
- 603 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Horizon Marina View Room Twin
8.8Excellent
3 reviews
Highlights
Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Separate bedroom
- Marina view
- 603 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
One Bedroom Suite King
9.4Exceptional
3 reviews
Highlights
Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Separate bedroom
- Bay view
- 624 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Horizon Club Suite 1 King
9.8Exceptional
6 reviews
Highlights
Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Separate bedroom
- Marina view
- 796 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Deluxe Room Twin
9.0Wonderful
36 reviews
Highlights
Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Separate bedroom
- City view
- 355 sq ft
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
Deluxe Room King
9.0Wonderful
90 reviews
Highlights
Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Separate bedroom
- City view
- 355 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Executive Suite, City View
Highlights
Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Separate bedroom
- City view
- 533 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
One Bedroom Suite Twin
10.0Exceptional
1 review
Highlights
Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Separate bedroom
- Sea view
- 624 sq ft
- 1 bedroom
- Sleeps 3
- 2 Queen Beds
Royal Suite
- Sleeps 2
Horizon Club Suite
- Sleeps 2
Deluxe King Room with Sea View
- Sleeps 2
Deluxe Twin Room with Sea View
- Sleeps 2
Deluxe King Room
- Sleeps 2
Deluxe Twin Room
- Sleeps 2
Horizon Club King Room With Marina View
- Sleeps 2
Horizon Club Twin Room With Marina View
- Sleeps 2
Executive King Room with Marina View
- Sleeps 2
Executive Twin Room with Marina View
- Sleeps 2
One Bedroom Twin Suite
- Sleeps 2
Horizon Club, Room, City View
10.0Exceptional
1 review
Highlights
Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
- City view
- Sleeps 2
- 1 King Bed
Horizon Club City View Room
- Sleeps 2
Executive Suite
- Sleeps 2
One Bedroom Suite
- Sleeps 2
Horizon Club Marina View Room
- Sleeps 2
Executive Marina View Room
- Sleeps 2
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About the neighborhood
Pierpoint Road, Cairns, QLD, 4870
What's nearby
- Reef Fleet Terminal - 2 min walk - 0.2 km
- Cairns Esplanade - 2 min walk - 0.2 km
- Cairns Marlin Marina - 3 min walk - 0.3 km
- Esplanade Lagoon - 3 min walk - 0.3 km
- Reef Hotel Casino - 5 min walk - 0.4 km
Getting around
- Cairns Intl. Airport (CNS) - 14 min drive
- Cairns Station - 17 min walk
- Freshwater Station - 18 min drive
- Redlynch Station - 20 min drive
Restaurants
- McDonald's - 4 min walk
- Dundees on the Waterfront - 3 min walk
- Hilton Executive Lounge - 5 min walk
- Horizon Club - 1 min walk
- Salt House - 4 min walk
About this property
Shangri-La The Marina, Cairns
Shangri-La The Marina, Cairns offers a great location, putting you within just a 10-minute walk of Cairns Esplanade and Reef Fleet Terminal. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Other highlights at this luxurious hotel include a poolside bar, a fitness center, and a children's pool. Fellow travelers love the helpful staff and breakfast.
At a glance
Hotel size
- 255 rooms
- Arranged over 5 floors
Arriving/Leaving
- Check-in start time: 2:00 PM; Check-in end time: midnight
- Contactless check-in available
- Express check-in/out available
- Check-out time is 11 AM
- Contactless check-out available
- Late check-out subject to availability
Special check-in instructions
- The property charges 1.5 percent for credit card payments
- Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
- Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
Children
- No cribs (infant beds)
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Covered onsite self parking (AUD 30.00 per day; includes in/out privileges)
- Covered onsite valet parking (AUD 35.00 per day; includes in/out privileges)
- Wheelchair-accessible parking and van parking on site
Other information
- Designated smoking areas
- No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
- 2 bars/lounges
- Restaurant
- Poolside bar
- Coffee shop
- Coffee/tea in a common area
- Private picnics
- Room service (limited hours)
- Snack bar/deli
Traveling with children
- Children's pool
- Childcare in room (surcharge)
- Children's menu
- Fence around the pool
What to do
- Shopping
- Bicycle rentals nearby
- Ecotours nearby
- Golfing nearby
- Hiking/biking trails nearby
- Horse riding nearby
- Parasailing nearby
- Scuba diving nearby
- Scooter/moped rentals nearby
- Skydiving nearby
Working away
- 24-hour business center
- 18 meeting rooms
- Computer station
- Conference center (4456 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- Dry cleaning/laundry services
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Pool loungers
- Pool umbrellas
- Romance packages
Facilities
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Picnic area
- Terrace
- Fitness center
- An outdoor pool
- Shopping mall on site
- Banquet hall
Accessibility
- Elevator
- Elevator door width (inches): 43
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- 2 on-site accessible parking spaces
- Assistive listening devices available
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Fixed shower seat
- Height-adjustable showerhead
- Grab bar near toilet
- Toilet grab bar height (inches): 38
- Grab bar in shower
- Shower grab bar height (inches): 31
- Bathroom emergency pull cord
- Well-lit path to entrance
- Stair-free path to entrance
Room amenities
Be entertained
- 50-inch flat-screen TV
- Cable TV channels
Home comfort
- Air conditioning (climate-controlled)
- Electric kettle
- Bathrobes
- Iron/ironing board
Sleep well
- Pillow menu
- Blackout drapes/curtains
- Premium bedding
- Rollaway/extra bed (surcharge)
What to enjoy
- In-room massage
- Balcony
- Separate sitting area
Freshen up
- Private bathroom
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Refrigerator
- Free tea bags/instant coffee
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
Special features
Dining
The Backyard - Overlooking the ocean, this bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Fees & policies
Refundable deposits
- Deposit: AUD 100 per night
Optional extras
- Buffet breakfast is offered for an extra charge of approximately AUD 38 for adults and AUD 19.00 for children
- Late check-out can be arranged for an extra charge (subject to availability)
- Credit card charges are subject to an extra charge of 1.5 percent
Children & extra beds
- In-room babysitting is available for an extra charge
- Rollaway beds are available for AUD 100.0 per night
Parking
- Covered self parking costs AUD 30.00 per day with in/out privileges
- Covered valet parking costs AUD 35.00 per day with in/out privileges
Pool, spa, & gym (if applicable)
- Pool access available from 6:00 AM to 8:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.
Also known as
Shangri-La Hotel Marina
Shangri-La Hotel Marina Cairns
Shangri-La Marina Cairns
Shangri-La Marina Hotel
Shangri-La Hotel, The Marina, Cairns Hotel Cairns
Shangri La Hotel The Marina
Shangri La The Marina, Cairns
Shangri-la The Marina, Cairns Hotel
Shangri-la The Marina, Cairns Cairns
Shangri-la The Marina, Cairns Hotel Cairns
Frequently asked questions
Does Shangri-La The Marina, Cairns offer free cancellation for a full refund?
Yes, Shangri-La The Marina, Cairns does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La The Marina, Cairns?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.
Are pets allowed at Shangri-La The Marina, Cairns?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Shangri-La The Marina, Cairns?
Yes. Self parking costs AUD 30.00 per day. Valet parking costs AUD 35.00 per day.
What are the check-in and check-out times at Shangri-La The Marina, Cairns?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Shangri-La The Marina, Cairns?
No, this hotel doesn't have a casino, but Reef Hotel Casino (4-min walk) and Cazalys Cairns (6-min drive) are both nearby.
What is there to do at Shangri-La The Marina, Cairns and nearby?
Have fun with activities like cycling, boat tours, and fishing, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming, ecotours, and segway rentals. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a fitness center. Shangri-La The Marina, Cairns also has a picnic area and a garden.
Are there restaurants at or near Shangri-La The Marina, Cairns?
Yes, The Backyard offers alfresco dining, international cuisine, and ocean views.
Does Shangri-La The Marina, Cairns have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Shangri-La The Marina, Cairns like?
Shangri-La The Marina, Cairns is located on the boardwalk/promenade in Cairns Central Business District, a short 4-minute walk from Cairns Esplanade and 4 minutes' walk from Cairns Marlin Marina. Travelers say the area is walkable and good for shopping.
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Shangri-La The Marina, Cairns Reviews
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.0
Location
9.2
Staff & service
8.4
Property conditions & facilities
What guests liked
- Breakfast was consistently described as delicious, with a wide variety of options and excellent service. (37 reviews)
- The pool area was very nice, with plenty of loungers, umbrellas, and a good variety of poolside meals and drinks. (33 reviews)
- The property offers a great selection of restaurants and dining options, including a variety of food choices and excellent service. (22 reviews)
From real guest reviews summarized by AI.Popular mentions
RoomLocationService staffRestaurantViewMarinaBreakfastBedStorePiers10/10 Exceptional
Clean spacious room and bathroom.
Nicola
Nicola, 3-night trip
10/10 Exceptional
Spacious room with balcony to roof top swimming pool.
Chunsheng
Chunsheng, 3-night trip
8/10 Very good
Staff was lovely and courteous and the restaurants and in room dining delicious. Price a little steep and the facilities need a bit of an upgrade to match the five star pricing and pretence.
Martijn
Martijn, 2-night trip
10/10 Exceptional
Wonderful hotel, great service and facilities
Kim
Kim, 1-night trip
10/10 Exceptional
Large clean room with balcony in quiet area overlooking pool in the distance. Comfortable bed and good shower
Sandra
Sandra, 3-night trip
8/10 Very good
Location to Green Island boat tour
Jean
Jean, 2-night trip
8/10 Very good
Great location, very close to the Marina.
Lovely big room.and comfy bed. Great bathroom, huge bath, well thought out location of plugs for travellers We had a room overlooking the marina which I would highly recommend.
Jennifer
Jennifer, 3-night trip
10/10 Exceptional
Convenient location
Excellent service
Great rooms
Stephen
Stephen, 5-night trip
8/10 Very good
Very convenient to shops & Restaurants.
Warren
Warren, 1-night trip
8/10 Very good
Rooms are spacious and comfortable but a little tired. Staff were attentive. Highly recommend the backyard restaurant for dinner. Location is unbeatable walking distance to lagoon, city and esplanade.
Candice
Candice, 1-night trip
10/10 Exceptional
Reception staff amazing at check in and out, nothing was too much trouble. House keeping excellent, room cleaned each day with nice notes left from the house clerking staff. Breakfast staff very happy and cheerful good variety. Horizon club was also fab
Helen
Helen, 7-night trip
10/10 Exceptional
The staffs are very friendly and the prices I think are reasonable.
Shusuke
Shusuke, 4-night trip
10/10 Exceptional
Great stay.
Bruce
Bruce, 1-night trip
10/10 Exceptional
Everything was amazing!
Danielle
Danielle, 2-night trip
8/10 Very good
Staff was really nice
Nikolaos
Nikolaos, 1-night trip
10/10 Exceptional
We loved the view from our balcony and the easy convenient walk to all of the seaside restaurants. The staff were amazing and helpful.
Melody
Melody, 2-night trip
10/10 Exceptional
Wonderful location and great views
Trent
Trent, 2-night trip
10/10 Exceptional
Great clean hotel amazing view and location and staff were very helpful and friendly.
Charmaine
Charmaine, 6-night trip
10/10 Exceptional
Lovely place to stay
Bronwyn
Bronwyn, 1-night trip
10/10 Exceptional
Stayed at horizon club floor. Beautiful room with sea view- plenty of good food served in the club room, soft drinks served all day- excellent location close to everything- highly recommended
Servet
Servet, 1-night trip
10/10 Exceptional
everthing was amazing, will definatly go back again. Would not stay anywhere elsein Cairns
Trudy Ann
Trudy Ann, 5-night trip
8/10 Very good
Great location overlooking the marina
Deborah
Deborah, 1-night trip
10/10 Exceptional
Excellent location.
Jayandra Kumar
Jayandra Kumar, 7-night trip
10/10 Exceptional
Great staff and room
Jennifer
Jennifer, 1-night trip
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