Lotte Hotel Jeju

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Reviews

9.4 out of 10
Exceptional

Palace glamour with Jeju sea views

A grand, castle-like façade crowns a coastal slope, framing wide ocean and Hallasan Mountain views and setting a classic, formal mood. Days move between Gotjawal-inspired garden walks and a year-round outdoor spa pool built for starry swims and live music in warm water. Dining keeps pace, from farm-to-table all-day variety to an ocean-view buffet with signature dim sum.
VIP Access
  • Promenade to the beach

    A direct connecting promenade leads straight to Jungmun Beach.
  • Signature pool nights

    Live evening music plays as guests swim in the heated He:on spa pool.
  • Dining, from casual to curated

    Farm-to-table stations, ocean views, and in-house dim sum set the tone.
$249 nightly
The total price is $275
Sep 28 - Sep 29
Total with taxes and fees

Amenities

  • Hello Kitty Character Rooms with themed decor.
  • Wonsaeng Garden with Mirror Pond nightscape.
  • Peninsula Lounge and Bar with Jeju sea views.
  • Private He:on cabanas with Bang and Olufsen audio.
  • V Spa treatments featuring Valmont and Thalgo.
  • SEVIENSTAR CASINO for a chic evening out.
These property details are summarized by AI

Why we love this property

Sun and surf oasis
This resort offers direct access to a white sand beach. Beach towels and umbrellas complement the seaside experience at the ocean-view restaurant.
Dining at its best
A restaurant, a cafe, and a bar create mouthwatering possibilities. Morning feasts begin with the buffet breakfast, setting the stage for culinary bliss.
Lavish sleep retreats
Every guestroom boasts a deep soaking bathtub and plush bathrobes. Blackout drapes and down comforters ensure dreamlike slumber in this luxury resort.

Room options

Available filters for rooms
Showing 37 of 37 rooms

Charlotte Family Twin - No View

  • Sleeps 4
  • 2 Twin Beds

Deluxe Family Twin (Annex) - No View

  • Sleeps 4
  • 2 Twin Beds

DELUXE MOUNTAIN DOUBLE DOUBLE

  • Sleeps 4
  • 1 Double Bed

DELUXE DOUBLE ROOM (TERRACE PARTIAL OCEAN VIEW)

9.4 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

DELUXE GARDEN DOUBLE

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

DELUXE MOUNTAIN DOUBLE

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Room (Ondol Garden)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Futon

DELUXE MOUNTAIN TWIN

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

CHARLOTTE DOUBLE ROOM (TERRACE PARTIAL OCEAN VIEW)

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

CHARLOTTE GARDEN FAMILY TWIN

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

CHARLOTTE FAMILY TWIN ROOM (TERRACE PARTIAL OCEAN VIEW)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

PREMIER OCEAN SUITE DOUBLE

  • 1012 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Charlotte Family Twin - No View

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

Deluxe Family Twin (Annex) - No View

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

CORNER SUITE DOUBLE DOUBLE

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

HELLO KITTY FAMILY TWIN (KIDS)

  • 506 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

HELLO KITTY FAMILY TWIN (PRINCESS)

8.0 out of 10
Very good
(2 reviews)
  • 506 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

HELLO KITTY FAMILY TWIN (LADIES)

  • 506 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Deluxe Family Twin (Main Building) - No View

  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

DELUXE MOUNTAIN DOUBLE DOUBLE

7.0 out of 10
Good
(2 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

PREMIER GARDEN FAMILY TWIN

9.0 out of 10
Wonderful
(2 reviews)
  • 506 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

JUNIOR SUITE OCEAN TWIN

  • 538 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premier Suite, 2 Double Beds (Ocean)

  • 1012 sq ft
  • Sleeps 4
  • 2 Double Beds

PREMIER GARDEN DOUBLE DOUBLE

9.4 out of 10
Exceptional
(3 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

PREMIER OCEAN DOUBLE

  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

PREMIER OCEAN FAMILY TWIN

  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Premier Room (Ondol Garden)

  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Presidential Suite, Ocean View (Double)

  • 2196 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

DELUXE MOUNTAIN SUITE FAMILY TWIN

  • 872 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

JUNIOR SUITE TERRACE OCEAN DOUBLE DOUBLE

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Family Suite (Pool Villa Twin Garden)

  • 926 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

PREMIER OCEAN SUITE FAMILY TWIN

  • 1012 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Premier Suite (Ondol Garden)

  • 990 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

ROYAL SUITE

  • 3046 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Family Twin Room, Terrace (POKEMON OCEAN)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

DELUXE MOUNTAIN FAMILY TWIN

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

DEXLUE GARDEN FAMILY TWIN

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island, 697-808

What's nearby

  • Jeju Teddy Bear Museum - 5 min walk - 0.5 km
  • Jungmun Golf Club - 6 min walk - 0.5 km
  • Ripley's Believe It or Not Museum - 7 min walk - 0.6 km
  • Jungmun Saekdal Beach - 8 min walk - 0.7 km
  • Yeomiji Botanical Garden - 10 min walk - 0.9 km

Getting around

  • Jeju Intl. Airport (CJU) - 37 min drive
  • Free airport shuttle

Restaurants

  • ‪그랑 제이 - ‬8 min walk
  • ‪더 파크뷰 (The Parkview) - ‬14 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Bake Make Roast - ‬4 min walk
  • ‪아리아 - ‬10 min walk

About this property

Lotte Hotel Jeju

  • At Lotte Hotel Jeju, you can spend time at the beach enjoying the shade from a beach umbrella, plus you'll be within a 5-minute walk of Jeju Teddy Bear Museum. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can indulge in massages. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this luxurious resort include a casino, a free airport shuttle, and a free kid's club. Fellow travelers love the pool and helpful staff.

At a glance

Hotel size

    • 500 units
    • Arranged over 12 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 19
    • Check-out time is 11 AM

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
    • All guests, including children, are required to present a valid government-issued ID card at check-in.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Free children's club

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in rooms

Parking

    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options

Transfers

    • Free airport shuttle from 10 AM to 5 PM*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Bowling alley
  • Playground

What to do

  • Bowling alley
  • Beach access
  • Golfing nearby

Working away

  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach towels
  • Beach umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Art gallery on site
  • Arcade/game room
  • Casino
  • 4 casino gaming tables
  • 2 casino VIP rooms
  • Sauna
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Wet bar
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate dining area
  • Separate sitting area

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

La Seine - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KRW 85000 for adults and KRW 40000 for children

Children & extra beds

  • Rollaway beds are available for KRW 48400.0 per day

Pets

  • Service animals exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The fitness center is closed on the first Tuesday of every month (schedule subject to change)

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Also known as

Hotel Lotte Jeju
Jeju Hotel Lotte
Jeju Lotte
Jeju Lotte Hotel
Lotte Hotel Jeju
Lotte Jeju
Lotte Jeju Hotel
Lotte Hotel Jeju City
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte Jeju City
Lotte Hotel Jeju Seogwipo
Lotte Jeju Seogwipo
Lotte Hotel Jeju Seogwipo
Lotte Jeju City
Lotte Hotel Jeju Resort
Lotte Hotel Jeju Seogwipo
Lotte Hotel Jeju Resort Seogwipo

Frequently asked questions

Does Lotte Hotel Jeju offer free cancellation for a full refund?

Yes, Lotte Hotel Jeju does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Lotte Hotel Jeju?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Lotte Hotel Jeju?

Sorry, pets aren't allowed, but service animals are welcome.

Is airport shuttle service offered by Lotte Hotel Jeju?

Yes, a free airport shuttle is available from 10 AM to 5 PM.

What are the check-in and check-out times at Lotte Hotel Jeju?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.

Is there an onsite casino at Lotte Hotel Jeju?

Yes, the 1175 square-foot casino features 4 gaming tables.

What is there to do at Lotte Hotel Jeju and nearby?

Onsite recreation at Lotte Hotel Jeju includes bowling. Enjoy a swim in the indoor and outdoor pools after a day out and about. Lotte Hotel Jeju also has a casino, a waterslide, and a sauna, as well as a fitness center, an arcade, and a garden.

Are there restaurants at or near Lotte Hotel Jeju?

Yes, there's an onsite restaurant that offers local and international cuisine and ocean views.

Does Lotte Hotel Jeju have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Lotte Hotel Jeju have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Lotte Hotel Jeju like?

Lotte Hotel Jeju is a short 5-minute walk from Jeju Teddy Bear Museum and 13 minutes' walk from Jungmun Saekdal Beach.

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Reviews

Lotte Hotel Jeju Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was clean, warm, and enjoyable, with many guests appreciating its size, amenities, and convenient hours. (89 reviews)
  • The breakfast buffet offered a great variety of options and was delicious. (42 reviews)
  • The hotel's restaurant offered delicious food, including excellent buffet options, and the La Seine restaurant was particularly impressive. (43 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Beach
Room
Children
View
Food
Pool
Building
Breakfast
Restaurant

Reviews

Verified review

10/10 Exceptional

Great Hotel if you’re travelling with family. Large rooms, huge pool. The parking spots are a bit tight though.
Verified review

10/10 Exceptional

Amazing property, great views, and a very attentive staff!!
Verified review

10/10 Exceptional

Excellent service and amenities with beautiful walking trail to the beach! I highly recommend this hotel!
Verified review

10/10 Exceptional

Excellent place for families. Swimming pools are very nice. Our room was clean, spacious, and interesting - stayed at On Dol version. Views were very good, too
Verified review

10/10 Exceptional

Excellent staff service in assisting to find many of the Great attractions
Verified review

10/10 Exceptional

Casino, Playtopia, multiple restaurants and expansive property make this a very good choice
Verified review

8/10 Very good

Clean spacious room although furniture is a little dated. Hotel property is beautiful. Location is good to explore jeju. Beach access a definite plus, 10 min walk. Heated outdoor pool and hot tub on property
Verified review

10/10 Exceptional

Outstanding facility with a considerate and attentive staff
Verified review

10/10 Exceptional

Gorgeous hotel, great staff, relaxed environment
Verified review

10/10 Exceptional

We had a wonderful holiday in Jeju Island and the hot swimming pool was a big plus!
Verified review

8/10 Very good

Beautiful hotel and spacious, comfortable room but very far from central city areas (an hour bus ride).
Verified review

8/10 Very good

It wasn’t the best lotte property we’ve stayed at but for the price it was fine and comfortable. A little outdated. Crowded moderate size pool. Definitely more for family with young kids. Nice location. Kind staff. Overall pleasant stay for our family.
Verified review

8/10 Very good

Hotel was very clean and immense. Although a bit dated, it looked like the hotel was ahead of its time when it was built. The staff was great and very helpful.
Verified review

10/10 Exceptional

Everything is good
Verified review

10/10 Exceptional

It was my first time visiting Jeju, and I had such a wonderful experience here. The room was very spacious, with a lovely balcony overlooking the beautiful gardens. I stayed in an Ondol room, which had a traditional Korean-style interior and made the experience feel even more special. One of my favourite things was waking up to the sound of birds chirping in the morning. The breakfast buffet had a great variety of both hot and cold dishes, with plenty of options to choose from. All the staff were incredibly friendly and helpful and always did their best to make my stay as comfortable as possible. Unfortunately, the beach was closed for swimming during my stay, but the outdoor swimming pool and evening performances were so much fun and definitely made up for it. Overall, I had an amazing stay and made some lovely memories here. I would absolutely love to come back someday! 🌿✨
Verified review

8/10 Very good

The pool and poolside entertainment are great. There's a good bowling alley on site too. Only negative is the on site cuisine is insanely and insultingly overpriced for Korea. Fortunately there's a breakfast spot and a few other restaurants right next door. But honestly all the food should be at least 50% of the list price--and it would still be pricey for Jeju.
Verified review

10/10 Exceptional

Great room comfortable bed, beautiful lobby. didnt try food, very expensive.
Verified review

10/10 Exceptional

This hotel is amazing. Professional hospitality and great service from start to finish. We were upgraded to a room with beautiful views, thank you. We would not hesitate to stay here again We highly recommend this hotel
Verified review

8/10 Very good

Good location and spacious apartment. Apartment should provide some basic necessities for cocking like oil.
Verified review

10/10 Exceptional

Great friendly staff, amazing high quality food. Would have wished they had more cocktail options next to the pool and the slide were open during the week not only on weekends
Beach accessible from hotel via stairs
Verified review

10/10 Exceptional

We had a wonderful stay. Everything was excellent! The staff were all very friendly and welcoming, and the room was thoughtfully stocked with amenities. I was pleasantly surprised to find that everything I needed was already provided. The attention to detail really made our stay comfortable and enjoyable. The outdoor pool and show were fantastic as well. The water temperature was warm and comfortable, and we enjoyed it so much that we stayed there for almost two hours. One small suggestion: the area around the pool can be quite slippery when wet. I unfortunately slipped and fell once, so it would be great if additional safety measures could be considered. Overall, it was an excellent experience, and I would gladly stay here again.
Verified review

10/10 Exceptional

Hi, it was our 2nd time visiting Lotte Hotel Jeju & their service was next level. My family & I had the best experience ever here!! They speak both Korean and English which helped. I must say Rachel who helped us needs to be promoted as manager if she isn’t already!! The room was spacious, elegant and clean. The whole resort is very nice and well maintained. The pool and jacuzzi is nice! We would definitely recommend to all of our friends and family. There’s access to the beach down below but make sure you’re ok to walk up and down some steps as it can be steep. Last but not least, I highly recommend their breakfast buffet…. I think it is 2nd best compared to The Conrad in Seoul’s Breakfast Buffet. Can’t wait to go back again!! Thank you Lotte Hotel Jeju!
Verified review

10/10 Exceptional

My friends and I had an amazing stay at the Lotte Jeju Hotel and are already making plans to visit again. The hotel’s beautiful oceanside views made the experience truly special and relaxing from the moment we arrived. We thoroughly enjoyed the pool, fitness center, and both the breakfast and dinner buffets. The buffet selections were excellent with amazing options for everyone. The service was top-notch throughout our stay. From the front desk and concierge to housekeeping, every staff member was welcoming, professional, and attentive. One of our favorite features was the Record listening area, which was the perfect place to unwind at the end of the day. We also loved the easy walking access to nearby restaurants and the 7-Eleven, which added extra convenience to our stay. Overall, the Lotte Jeju Hotel provided a luxury experience with exceptional service, beautiful views, and outstanding amenities. I highly recommend this hotel to anyone visiting Jeju.
Verified review

10/10 Exceptional

I loved how much they value cleanliness. My sheets were fresh everyday. I also had laundry done that came back fresh and pressed. The grounds around the property are gorgeous, and the pool entertainment is really good. Highly recommend this hotel.
bathroom
tub
full bed and twin
night time view from balcony
Verified review

10/10 Exceptional

This is a beautiful property and an easy walk to the beach. The staff was very courteous and friendly. Rooms were very clean and were well stocked with various amenities. Having bowling lanes in property was a nice touch and our family enjoyed it. Some nice dining options within walking distance. I highly recommend it.