Occidental at Xcaret Destination - All Inclusive

Property class: 4

Choose dates to view prices

Reviews

8.4 out of 10
Very good

Jungle paths, pools, and park access

Occidental at Xcaret Destination sits inside the Xcaret eco-park, surrounded by jungle grounds, riverbed formations, and a private white-sand cove. Days can revolve around seven pools, including a kids’ pool and an adults-only saltwater option, plus a swim-up bar that keeps the afternoon easy. With two direct entrances, Xcaret Park is a short walk from both the lobby and the beach area.
VIP Access

  • Dining and nightlife variety

    Choose from 11 restaurants, 11 bars, and an on-site nightclub.

  • Walk straight into Xcaret Park

    Two direct entrances make it easy to come and go all day.

  • Kids Club built for real play

    Supervised ages 4 to 12 with pool games, sports, and nature sessions.
$193 nightly
The total price is $237
Sep 30 - Oct 1
Total with taxes and fees

Amenities

  • Private terrace or balcony overlooking jungle gardens
  • On-site Mayan ruins to explore on foot
  • On-site dolphinarium built along natural river formations
  • PADI 5-star dive shop for gear and classes
  • Tennis and paddle tennis courts on-site
  • ATM and on-site shop for essentials
These property details are summarized by AI

Why we love this property

Seaside bliss
Snag a spot at this all-inclusive seaside retreat. The private white sand beach offers towels, massages, snorkeling, and volleyball.
Work meets beach bliss
This property blends beachfront luxury with business essentials. After meetings, guests can enjoy spa treatments, tennis, or unwind at one of eleven bars.
Dining paradise
Explore 11 restaurants and 11 bars at this property. Seafood specialties, free breakfast buffet, and diverse dining options create a culinary haven.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Royal Suite (Level)

A hotel room with a large bed, two bedside tables, a nightstand, a wall-mounted lamp, and a framed floral artwork above the bed.

Royal Suite (Level)

8.8 out of 10
Excellent
(22 reviews)
  • Garden view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Studio Suite

A modern hotel room with a bed, a sofa, a nightstand with a lamp, and a ceiling fan.

Junior Studio Suite

8.0 out of 10
Very good
(58 reviews)
  • Garden view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Luxury Room (Royal Level)

A hotel room with a large bed, a ceiling fan, a desk, a chair, a nightstand, a lamp, a painting, and a view of the outdoors.

Luxury Room (Royal Level)

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

A hotel room with two single beds, a desk with a lamp, a chair, a ceiling fan, and a door leading to another room.

Deluxe Room (Concierge)

7.8 out of 10
Good
(69 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

A couple in bed with a dark wood headboard, white bedding, and bedside lamps.

Deluxe Room

8.0 out of 10
Very good
(487 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

A hotel room with two beds, a ceiling fan, a balcony with a view, and a desk with a lamp.

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

7.4 out of 10
Good
(47 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

A hotel room with two beds, a ceiling fan, a balcony with a view, and a desk with a lamp.

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

8.2 out of 10
Very good
(30 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

Room

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

8.2 out of 10
Very good
(10 reviews)
  • Garden view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

A hotel room with a large bed, a bench, a nightstand, and a wall-mounted lamp.

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

A hotel room with a large bed, a desk with a chair, a television, a ceiling fan, and a window with curtains.

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Unlimited Xplor Xperience - Basic Entrance

A hotel room with two beds, a ceiling fan, a TV, and a view of the outdoors.

Deluxe Unlimited Xplor Xperience - Basic Entrance

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

An aerial view of a resort with multiple swimming pools, lush greenery, and resort buildings.
Grand Sunset Princess - All Inclusive
Playa del Carmen
  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.4 out of 10, Very good, 866 reviews
$184 nightly
The price is $226
Sep 30 - Oct 1
Total with taxes and fees
Grand Sunset Princess - All Inclusive
Compare similar properties
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710

What's nearby

  • Museum of Popular Mexican Art - 11 min walk - 1.0 km
  • Cenote Santa Cruz - 16 min walk - 1.4 km
  • Xenses Park - 17 min walk - 1.5 km
  • Xcaret Eco Theme Park - 19 min walk - 1.6 km
  • Xplor Theme Park - 3 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 58 min drive
  • Cozumel Intl. Airport (CZM) - 13.1 miles/21.1 km

Restaurants

  • ‪El Xentral - ‬10 min walk
  • ‪Cupcake Cafe - ‬9 min drive
  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬10 min walk
  • ‪The Buffete - ‬3 min walk
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬9 min drive

About this property

Occidental at Xcaret Destination - All Inclusive

  • Occidental at Xcaret Destination - All Inclusive offers a private beach where you can get a beach massage or play volleyball, plus you'll be just a 5-minute drive from Xcaret Eco Theme Park. Guests can splash around at the 7 outdoor pools and free water park, and those in the mood for pampering can indulge in deep-tissue massages, aromatherapy, and reflexology. El Pescador, one of 11 restaurants, serves seafood and is open for dinner. Other highlights include 2 poolside bars, a nightclub, and a free kid's club. Fellow travelers love the pool and helpful staff.

All inclusive details

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • In-room minibar (all beverages included)

Land activities

    • Fitness facilities
    • Miniature golf
    • Tennis
    • Volleyball
    • Tennis rackets
    • Kids club

Lessons/classes/games

  • Dancing

Entertainment

    • Onsite entertainment and activities
    • Access to onsite nightclubs
    • Onsite live performances

At a glance

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • The All-Inclusive rate plan does not include room service. Fees apply for this service.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 21

Children

    • Babysitting*
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Free uncovered onsite self parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 11 restaurants
  • 11 bars/lounges
  • 2 poolside bars
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Mini golf
  • Playground
  • Babysitting (surcharge)
  • Grocery/convenience store
  • Children's games
  • Lifeguard on site

What to do

  • On a private beach
  • Tennis
  • Beach volleyball
  • Archery
  • Mini golf
  • Hiking/biking trails
  • Snorkeling
  • Evening entertainment
  • Shopping
  • Pool table
  • Air hockey
  • Golfing nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Romance packages

Facilities

  • ATM/banking
  • Garden
  • Communal living room
  • Fitness center
  • 7 outdoor pools
  • Free water park
  • Shopping mall on site
  • Arcade/game room
  • Spa services
  • Nightclub
  • 2 outdoor tennis courts
  • Sauna
  • Locally sourced food is prioritized
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Lockers available
  • Banquet hall
  • Reception hall

Room amenities

Be entertained

  • 37-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

El Pescador - This theme restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.
Steak House - This steakhouse serves dinner only. Reservations are required. Open daily.
Los Olivos - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
D' Oriental - This theme restaurant specializes in sushi and serves dinner only. Reservations are required. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Globe. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.42 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector, a security system, and outdoor lighting on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number 009-025-000518/2026

Also known as

Occidental All Inclusive
Occidental Grand Xcaret
Occidental Xcaret Destination All Inclusive Playa del Carmen
Occidental Xcaret Grand
Xcaret Grand Occidental
Occidental Xcaret Destination Playa del Carmen
Occidental Grand Resort All Inclusive
Occidental Xcaret Destination All Inclusive

Frequently asked questions

Does Occidental at Xcaret Destination - All Inclusive offer free cancellation for a full refund?

Yes, Occidental at Xcaret Destination - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Occidental at Xcaret Destination - All Inclusive?

Yes, there are 7 outdoor pools.

Are pets allowed at Occidental at Xcaret Destination - All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Occidental at Xcaret Destination - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Occidental at Xcaret Destination - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Occidental at Xcaret Destination - All Inclusive and nearby?

Have fun with onsite activities like archery, snorkeling, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes volleyball. Enjoy amenities like 2 poolside bars, 11 bars, and a nightclub. Occidental at Xcaret Destination - All Inclusive also has a private beach, a sauna, and a fitness center, as well as an arcade and a garden.

Are there restaurants at or near Occidental at Xcaret Destination - All Inclusive?

Yes, there are 11 onsite restaurants, featuring seafood.

Does Occidental at Xcaret Destination - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Occidental at Xcaret Destination - All Inclusive like?

Occidental at Xcaret Destination - All Inclusive is a short 16-minute walk from Xcaret Eco Theme Park and 15 minutes' walk from Xenses Park.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Occidental at Xcaret Destination - All Inclusive Reviews

8.4

Very Good

8.8

Cleanliness

8.4

Amenities

8.6

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The beach was consistently clean, safe, and perfect for families with calm and clear water. (301 reviews)
  • The pools were well maintained, plentiful, and suitable for all ages, including a safe saltwater pool for young children. (256 reviews)
  • Breakfast was consistently excellent with a wide variety of fresh food options. (61 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Service staff
Food
Room
Restaurant
Beach
Buffets
Animals
Family friendly
Wildlife
Booking

Reviews

Verified review

8/10 Very good

Great place to stay, staff was very helpful in every aspect and answered every question we had. If you get a chance to eat at the Steakhouse Louis was probably the most outgoing friendly host you could ever ask for.
Verified review

8/10 Very good

The grounds are beautiful!!! The pools plentiful.
Verified review

10/10 Exceptional

Clean room, friendly restaurant staff, breakfast, pool, beach
Verified review

8/10 Very good

Loved that’s o could all to occidental from the hotel. They will attempt to upsell you. It truly cheapens the experience. No one went over the amenities or hotel offerings. Overall a solid pick for the location.
Verified review

10/10 Exceptional

Loved the layout, pools and food was great
Verified review

10/10 Exceptional

Staff was super helpful in making sure our stay was as comfortable as possible, especially traveling with a 1 year old.
Verified review

10/10 Exceptional

The hotel was clean, the rooms were clean, and the food was varied and tasty; all the staff were very attentive, helpful, and friendly.
Verified review

10/10 Exceptional

The resort was big and there were so many pools to enjoy
Verified review

10/10 Exceptional

Very nice place for vacation with the kids. Many wildlife animals around the resort
Verified review

10/10 Exceptional

For family is the best
Verified review

10/10 Exceptional

The rooms are super clean; the food was very good and the service was great. I will definitely go back. I love that its right next door to Xcaret park.
Verified review

10/10 Exceptional

Staff were good. Lots to do there
Verified review

10/10 Exceptional

Clean room and kid-friendly
Verified review

8/10 Very good

Overall, our stay was good, need some TLC in the bathrooms , overall we had a good state, thank you
Verified review

10/10 Exceptional

The resort and ots amenities were top notch. Staff exceptional
Verified review

10/10 Exceptional

Had a great experience, great staff everyone was really helpful. I am definitely coming back.
Verified review

8/10 Very good

Very clean property
Verified review

8/10 Very good

Stuff was very friendly
Verified review

10/10 Exceptional

This was our first time going to Occidental Xcaret Destination and we had an amazing time. My husband and I went to celebrate our anniversary and the resort was just what you see in the pictures. The staff was very helpful. The private beach was a plus! The views were stunning! The spa services are not included in your stay, those are additional cost. The room was spacious and clean. The bed was SO comfortable! Xcaret park is walking distance only 5 min away. It was not included in our stay but I purchased tickets online prior to our trip. When we arrived Occidental does have staff that can sell you ticket to all the parks with package deals. They did try to get us to attend a time share presentation but we kindly refused, and they were not pushy with us. So that was a HUGE plus! The drinks were amazing! Alfredo is an amazing bartender! His drinks are the best! We plan on coming back with our kids since we had such an amazing time.
Verified review

10/10 Exceptional

I had a great experience at Occidental Xcaret hotelLlthe park is within walking distance, great food ans plenty of variety, you need to try Pacos Tacos they are delicious. The private beach its perfect for the kids and you don't have to worry at all about the seaweed, theres a barrier that keeps it from getting in. The wild animals are the best, monkeys, iguanas etc, the perfect place for families.
Verified review

10/10 Exceptional

The resort was beautiful. The security around the resort was great. The buffets were good for breakfast and lunch but at dinner all they served was different forms of egg plant. Nonetheless I would return, it’s a great way to visit the Xcaret parks without having to pay to stay at Xcaret.
Verified review

10/10 Exceptional

Super humid but the AC in room was awesome! Xcaret park right next door. Animals roaming around was pretty cool! Only bad thing is check in until 3pm no exception
Verified review

10/10 Exceptional

Everything here was wonderful! I have no notes. I was worried about staying at a kid friendly resort, but it was perfect. My room was clean, the service was impeccible, I loved it here and will visit again!
Verified review

10/10 Exceptional

This was our first trip to an all inclusive resort in Mexico and it was well worth it. The room was very clean as were the grounds, highly recommended the Royal level due to the amenities (private pool) and quality of the area, large rooms, well stocked fridge and great views. The staff were very attentive and polite, made for a great relaxing vacation.The buffets had many great choices but the private French restaurant at the Royal level was outstanding, great place for all meals if you wanted. Looking forward to a return trip.
Verified review

10/10 Exceptional

Unforgettable experience! Contact with nature and at the same time modern installation. Food delicious. My 3 and 8 year old just loved the kids club activities and pool. Beautiful views 😍