Shangri-La Golden Sands, Penang

Property class: 4
Family-friendly resort with 2 outdoor pools, near Tropical Spice Garden

Choose dates to view prices

Placing you 2.1 mi (3.3 km) from Tropical Spice Garden, Shangri-La Golden Sands, Penang features a golf course and a free water park. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include 2 outdoor tennis courts, a free kid's club, and a poolside bar. Fellow travelers love the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym
$101 nightly
The current price is $112 total
Total with taxes and fees
Nov 22 - Nov 23

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Room, 1 King Bed, Sea View

A spacious hotel room with a large bed, a balcony with a view, and a dining area.

Executive Room, 1 King Bed, Sea View

7.6 out of 10
Good
(14 reviews)
  • Sea view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a sofa, a desk, and a view of a mountainous landscape.

Superior Room, 1 King Bed

7.4 out of 10
Good
(11 reviews)
  • Hill view
  • 387 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Sea View

A hotel room with two beds, a desk, a chair, and a balcony with a view of buildings.

Executive Room, 2 Twin Beds, Sea View

7.6 out of 10
Good
(4 reviews)
  • Sea view
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, and a large window offering a view of a forested area.

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(10 reviews)
  • Hill view
  • 387 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

A hotel room with a large bed, a TV, a desk, and a balcony with a view of the city and hills.

Executive Suite, 1 King Bed

  • Sea view
  • 771 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a chair, and a view of palm trees through large windows.

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(10 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, and a balcony with a view of palm trees.

Deluxe Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

A resort with a large pool surrounded by palm trees and a view of the ocean.
PARKROYAL Penang Resort
Batu Ferringhi
  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, 1,000 reviews
$148 nightly
The price is $161
Nov 4 - Nov 5
Total with taxes and fees
PARKROYAL Penang Resort
Compare similar properties
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign in
Sign up, it's free

About the neighborhood

Map
Jalan Batu Feringgi, George Town, Penang, 11100

What's nearby

  • Eden Parade Shopping Centre - 2 min walk - 0.2 km
  • Batu Feringghi Night Market - 9 min walk - 0.8 km
  • Yahong Art Gallery - 2 min drive - 1.2 km
  • Moonlight Bay - 2 min drive - 1.6 km
  • Penang Hill - 34 min drive - 21.3 km

Getting around

  • Penang Intl. Airport (PEN) - 52 min drive
  • Penang Sentral - 55 min drive
  • Tasek Gelugor Station - 89 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Sigi's Bar & Grill on The Beach - ‬8 min walk
  • ‪La Sands - ‬1 min walk
  • ‪Garden Cafe - ‬1 min walk
  • ‪Boost Juice Bars @Holiday Inn Resort Penang - ‬1 min walk

About this property

Shangri-La Golden Sands, Penang

  • Placing you 2.1 mi (3.3 km) from Tropical Spice Garden, Shangri-La Golden Sands, Penang features a golf course and a free water park. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include 2 outdoor tennis courts, a free kid's club, and a poolside bar. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 387 units
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free supervised childcare
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Free offsite parking nearby

Other information

    • Designated smoking areas (fines apply)

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Shangri-La Golden Sands, Penang Reviews

8.2

Very Good

8.2

Cleanliness

8.2

Location

8.6

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area is fantastic, with plenty of shaded seating, fun facilities, and a life guard on duty. (36 reviews)
  • Breakfast options were varied and delicious with many choices available. (29 reviews)
  • The restaurant offered a varied selection of tasty food, including local specialties, and the breakfast buffet was particularly praised. (19 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Room
Service staff
Beach
Breakfast
Family friendly
Children
Food
Location
Weather
Bathroom

Reviews

Verified review

10/10 Exceptional

Nice room and nice view. Good place to enjoy the holiday, My family enjoy the stay and should repeat next time
Verified review

10/10 Exceptional

Great stay Great food Helpful staff
Verified review

10/10 Exceptional

The facility is very comprehensive, great for family retreat with pool, beach and gym ~ The location is perfect if you would like walk around to visit the night market : ) Definitely would recommend this hotel : )
Verified review

10/10 Exceptional

Child friendly hotel. Family had a great time.
Verified review

10/10 Exceptional

The staff is excellent, they are courteous and helpful despite being super busy, and the Adventure Zone is perfect for family with children 10 or below. My daughter loved the handicrafts and the snake show!
Verified review

10/10 Exceptional

Amazing from Beginning to end , staff & service amazing definitely will stay again 👍👍
Verified review

10/10 Exceptional

Staff very friendly. Lots of pools, shame about the beech
Verified review

8/10 Very good

Room was clean, the staff very courteous, nice deck chairs to enjoy the sea breeze and sounds of the ocean. Only short coming was the missing beach and ability to swim in the sea .
Verified review

8/10 Very good

Very family friendly and the staff was amazing. Also had a gluten free breakfast area and some good options for dinner, including gluten free pasta! There is almost zero beach access now though. We were disappointed by that.
Verified review

8/10 Very good

Rooms were clean, amenities were available, had some minor issues in our room and addressed immediately. Room service was also very responsive and available at all hours
Verified review

10/10 Exceptional

Great stay for a family

We loved our stay at the Golden Sands. Excellent choice for families. The pool area is fantastic.
Verified review

10/10 Exceptional

Service top notch as always and great breakfast options!
Verified review

8/10 Very good

Beautiful pools and gardens, definitely a family resort.
Verified review

10/10 Exceptional

A lovely historic hotel that was comfortable and enjoyable. The restaurant was great.
Verified review

8/10 Very good

Great Location. Property is very clean and nice.
Verified review

6/10 Good

We had high hopes when we arrived at Shangri-la Golden Sands and the staff were nothing but polite, pleasant and helpful throughout our stay. However, we quickly noticed that our bathrooms weren’t the cleanest - there strands of hair everywhere and a slight smell of sewer. There were plumbing issues - which the hotel fixed upon request. The dinner buffet was very mediocre and somewhat disappointing- only because I associated Shangri-la with better buffet food.
Verified review

8/10 Very good

This hotel have good location, is convenient
Verified review

4/10 Fair

The rooms are filthy and the entire resort is very old and tired. If you're coming to this part of penang, id recommend Park Royal. Avoid this place if your budget allows.
Verified review

10/10 Exceptional

Our welcome, check in, room and staff were excellent. The hotels pools, Adventure Zone and buffet breakfast was amazing. The outer hallways were a little worn down. The hallway on the 4th floor smelled like vomit or rotten milk was spilled on the carpet. The staff worked tirelessly to clean it up but the smell was still there. Towards the end of the trip water was leaking from the ceiling and a bucket was put on the ground in the hallway. It just needs some updating. However our room was fine. Nice cold air conditioning and clean. Wonderful ocean view balcony. Despite the small things I'd definitely stay here again!
Verified review

10/10 Exceptional

Lovely hotel, great staff, definitely worth getting a room with a view of the pool/sea. Close to hawker market for food options. Need to take bus to go into George Town however, but bus stop is right outside the hotel so pretty convenient.
Verified review

8/10 Very good

The staff were friendly and their food was great. Overall a great experience but the hotel has seen its better days and needs some update.
Verified review

8/10 Very good

Friendly staff. Hotel is a bit dated, but rooms are comfortable. Great buffet.
Verified review

10/10 Exceptional

The place to stay at Batu Feringgi

Great Location!!! Very good services and personnel,,, Love the stay here 🙏
Verified review

10/10 Exceptional

Great resort if you just want somewhere to go to relax. Everyone was really nice Multiple pools to choose from, good food and drinks.
Verified review

10/10 Exceptional

Be aware that the rooms facing the city have no balcony. We upgraded on check-in and had a lovely balcony looking over the pools and sea. The hotel wasn’t full so there were plenty of sunbeds and breakfast was quiet even at peak hour! Plenty of food choices and the staff were friendly. There is no beach access due to erosion but the grounds are fine and pools looked lovely. Plenty of places to eat and drink just outside the hotel so make sure you explore. Grabs are plentiful and it’s only a 10 min drive to the butterfly farm and Batik cultural factory.