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Four Points by Sheraton Makkah Al Naseem

4.0 star property
City-center hotel in Makkah with 2 restaurants

Choose dates to view prices

In the heart of Al Naseem, Four Points by Sheraton Makkah Al Naseem offers a sophisticated retreat. Indulge in Middle Eastern cuisine at one of two on-site restaurants, relax in the garden or stay active with dry cleaning/laundry services and a gym. Guests have praised the helpful staff for making their stay even more enjoyable.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front-desk safe

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
$48 nightly
The total price is $58
Apr 19 - Apr 20
Total with taxes and fees

Why we love this property

Flavorful cuisine paradise
Middle Eastern delights await at two restaurants. The cafe serves buffet breakfast with vegan options. Dietary needs are well accommodated.
Deep sleep comfort
Surrender to the hotel's pillowtop mattresses for a cloud-like slumber. With 24-hour room service, midnight cravings are always satisfied.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room, 2 Twin Beds, Smoking

Pillowtop beds, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds, Smoking

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Smoking

Pillowtop beds, in-room safe, desk, iron/ironing board

Classic Room, 1 King Bed, Smoking

7.8 out of 10
Good
(14 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking

Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Smoking

Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Twin Beds, Smoking

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Bedroom, Smoking

Junior Suite, 1 Bedroom, Smoking | Pillowtop beds, in-room safe, desk, iron/ironing board

Junior Suite, 1 Bedroom, Smoking

  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Smoking

Pillowtop beds, in-room safe, desk, iron/ironing board

Premium Suite, 2 Bedrooms, Smoking

  • 656 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 3 Twin Beds, Smoking

Classic Room, 3 Twin Beds, Smoking | Pillowtop beds, in-room safe, desk, iron/ironing board

Classic Room, 3 Twin Beds, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

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Apr 25 - Apr 26
Total with taxes and fees
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About the neighborhood

Map
Third Ring Road, behind Al Rajhi Mosque, Makkah, Makkah, 21955

What's nearby

  • AlRajhi Park - 2 min walk - 0.2 km
  • Woosh Entertainment Center Mecca - 3 min walk - 0.3 km
  • Al-Rajhi Mosque - 5 min walk - 0.5 km
  • King Abdullah Medical City - 11 min walk - 1.0 km
  • Makkah Mall - 2 min drive - 1.9 km

Getting around

  • King Abdulaziz Intl. Airport (JED) - 76 min drive
  • Makkah Station - 19 min drive

Restaurants

  • ‪R Δ V® - ‬3 min drive
  • ‪RATIO Speciality Coffee | ريشيو - ‬5 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪مركاز الكيف - ‬16 min walk
  • ‪Gardenia Cafe At Millenium - ‬2 min walk

About this property

Four Points by Sheraton Makkah Al Naseem

Four Points by Sheraton Makkah Al Naseem puts you within a 15-minute drive of Kaaba and Great Mosque of Makkah. Guests can visit the fitness center for a workout or grab a bite to eat at Al Sharq Restaurant, one of 2 restaurants, which serves Middle Eastern cuisine and is open for breakfast, lunch, and dinner. Also, this hotel is within a short drive of The Clock Towers. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 1136 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-in/out available
    • Late check-in subject to availability
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Couples wishing to share a room must provide proof of marriage
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 restaurants
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower

Room amenities

Be entertained

  • 43-inch LED TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Al Sharq Restaurant - This restaurant specializes in Middle Eastern cuisine and serves breakfast, lunch, and dinner.
Asia Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 50 per person

Children & extra beds

  • Rollaway beds are available for SAR 50 per night

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10000643

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Does Four Points by Sheraton Makkah Al Naseem offer free cancellation for a full refund?

Yes, Four Points by Sheraton Makkah Al Naseem does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Four Points by Sheraton Makkah Al Naseem?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Four Points by Sheraton Makkah Al Naseem?

Yes, there's free self parking.

What are the check-in and check-out times at Four Points by Sheraton Makkah Al Naseem?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Four Points by Sheraton Makkah Al Naseem and nearby?

Four Points by Sheraton Makkah Al Naseem has a fitness center and a garden.

Are there restaurants at or near Four Points by Sheraton Makkah Al Naseem?

Yes, there are 2 onsite restaurants, featuring Middle Eastern cuisine.

What's the area around Four Points by Sheraton Makkah Al Naseem like?

Four Points by Sheraton Makkah Al Naseem is in Al Naseem, a short 6-minute walk from Al-Rajhi Mosque.

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Reviews

Four Points by Sheraton Makkah Al Naseem Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

8.6

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was very good and superb, with many guests praising its quality. (5 reviews)
  • The airport shuttle service was excellent. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Lobby
Location
Breakfast
Bathroom
Shuttle
Booking
Shuttle services
Transportation

Reviews

Verified

6/10 Good

Staff are kind and nice Hotel overall was ok
Yassin, 1-night trip
Verified

10/10 Exceptional

Very clean , neat, and welcoming, staff are great, location particular.
Hisham, 3-night trip
Verified

10/10 Exceptional

Great location
Fatima, 4-night trip
Verified

8/10 Very good

The room was
Farooq, 3-night trip
Verified

10/10 Exceptional

Perfect
Jamal, 9-night trip
Verified

10/10 Exceptional

All the stay was in excellent place excellent staff very clean I felt all the five days as if I am at home The bus which schedule every half hour for 24/7 makes the stay as if we are by the Haram gates the bus is always there from the front of the hotel brings you back to the steps of the hotel I love it we never missed a pray in the Haram When ever I come back I will book here again
Nada, 4-night trip
Verified

8/10 Very good

Didn't have a chance to have breakfast... overall it s a very nice place to stay in.
ISSAMEDDINE, 1-night trip
Verified

10/10 Exceptional

Very good quality
Mohamed, 1-night trip
Verified

10/10 Exceptional

Great hotel with amazing breakfast and friendly staff.
Nasser, 4-night trip
Verified

10/10 Exceptional

A very excellent hotel in a great area, good service and reasonable prices.
Ali, 1-night trip
Verified

6/10 Good

Room (TV not functional, issues with toilet) Amenities (not enough toilet paper, towels, shower gel, shampoo, conditioner etc)
Ossama, 4-night trip
Verified

6/10 Good

Big facility and clean, but unfortunately no room service follow-ups, the bathroom water pipe was leaking, and bus trips were awful having to change buses to go to Makkah with no heads up.
Akram, 2-night trip
Verified

10/10 Exceptional

Good
Burhan, 3-night trip
Verified

8/10 Very good

Very good stay
ola, 3-night trip
Verified

6/10 Good

Room was ok. Washroom sink was leaking No house keeping done Need newer towels Did not keep up to Sheraton standards
Hassan, 2-night trip
Verified

10/10 Exceptional

Very good hotel
Mahmood, 5-night trip
Verified

8/10 Very good

Nice stay
Verified

10/10 Exceptional

Very nice and quiet and clean property. Enjoyed by stay!
Mir Wasif, 1-night trip
Verified

10/10 Exceptional

I loved the place; the staff, the entire hotel environment, and the surroundings outside were all fantastic!
Verified

10/10 Exceptional

Amazing hotel and I will definitely come again InshaALLAH Highly recommended for families
Sherif, 7-night trip
Verified

10/10 Exceptional

Everything was clean, the food was delicious and all the staff were helpful
Mukhlis, 10-night trip
Verified

10/10 Exceptional

Best place great customer service
mohammed, 2-night trip
Verified

10/10 Exceptional

The location is excellent, the reception is excellent and spacious, the cleanliness is excellent, and the room is very comfortable
Verified

10/10 Exceptional

It was indeed a very comfortable stay. Breakfast was superb. Very cooperative staff.
Nabila, 6-night trip
Verified

2/10 Poor

Feels like ghost hotel
Abdelhamid, 7-night trip