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Hotel Am Vitalpark

4.5 star property
Luxury hotel with 4 indoor pools, near Märchenpark Heilbad Heiligenstadt

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Photo gallery for Hotel Am Vitalpark

Lobby
Sauna
Exterior
4 indoor pools, outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
Immerse yourself in the tranquil surroundings of Hotel Am Vitalpark, where golfing and hiking opportunities await. Unwind with a massage or aromatherapy session, then indulge in fine dining at Theodor Storm restaurant. With multiple pools, fitness classes, and a coffee shop/cafe nearby.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Pool
  • Connecting rooms available
  • Pet-friendly
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • 4 indoor pools and outdoor pool
  • 2 hot tubs and lazy river
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Waterslide
  • Pool bar
  • Room service

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is €137
includes taxes & fees
10 Aug - 11 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room

Classic Room

Classic Room

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Living area

Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 64 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
In Der Leineaue 2, Heilbad Heiligenstadt, TH, 37308

What's nearby

  • Märchenpark Heilbad Heiligenstadt - 2 min walk - 0.2 km
  • Heinrich-Heine-Kurpark - 9 min walk - 0.8 km
  • Eichsfeld Museum - 15 min walk - 1.3 km
  • Literaturmuseum Theodor Storm - 19 min walk - 1.6 km
  • Eichsfelder Kulturhaus - 3 min drive - 1.4 km

Getting around

  • Erfurt (ERF) - 105 min drive
  • Bodenrode Station - 6 min drive
  • Beuren Station - 9 min drive
  • Heilbad Heiligenstadt Station - 26 min walk

Restaurants

  • ‪Treffpunkt Alex - ‬4 min drive
  • ‪Stadion Gesundbrunnen Heilbad Heiligenstadt - ‬9 min walk
  • ‪Andrea's Schlemmereck - ‬5 min drive
  • ‪Mango Saigon - ‬15 min walk
  • ‪Central Café - ‬4 min drive

About this property

Hotel Am Vitalpark

Located near a train station, Hotel Am Vitalpark is a great choice for a stay in Heilbad Heiligenstadt. You can indulge in deep-tissue massages, body treatments or aromatherapy, and grab a bite to eat at Theodor Storm, which serves international cuisine and is open for dinner. Other highlights at this luxurious hotel include 4 indoor pools, an outdoor pool and a lazy river.

Languages

English, German

More about this property

VISIBILITY

At a glance

Hotel size

    • 130 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Uncovered on-site self-parking (EUR 7 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Water slide
  • Lazy river
  • Playground
  • Children's menu
  • Bed rails
  • Outlet covers
  • Lifeguard on-site

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Golfing
  • Mountain biking
  • Segway hire/tours
  • Pool table
  • Bike tour information
  • Access to nearby outdoor pool
  • Mountain climbing nearby

Working away

  • Business centre
  • 8 meeting rooms
  • Computer station
  • Conference space (6458 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Segway hire/tours

Facilities

  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • Health club
  • An outdoor pool
  • 4 indoor pools
  • Spa services
  • Lazy river
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Double-glazed windows
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
ROOM

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

Theodor Storm – This fine-dining restaurant specialises in international cuisine and only serves dinner. Reservations are required.
Leineaue – This bistro specialises in local cuisine and serves lunch and dinner. A children's menu is available. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: EUR 2 per person, per night. This fee does not apply to children under 15 years of age.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from 29 June 2025 to 14 September 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool
  • Indoor pool

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for EUR 49.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per day

Parking

  • Uncovered self-parking costs EUR 7 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Also known as

Best Western Hotel Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark Heilbad Heiligenstadt
Best Western Am Vitalpark Heilbad Heiligenstadt
Best Western Am Vitalpark
Best Western Plus Hotel Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark
Best Western Hotel Am Vitalpark
Hotel Am Vitalpark Hotel
Best Western Plus Hotel Am Vitalpark
Hotel Am Vitalpark Heilbad Heiligenstadt
Hotel Am Vitalpark Hotel Heilbad Heiligenstadt
HELP_OUTLINE

Frequently asked questions

Does Hotel Am Vitalpark offer free cancellation for a full refund?

Yes, Hotel Am Vitalpark does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Am Vitalpark?

Yes, there are 4 indoor pools, an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Hotel Am Vitalpark?

Yes, dogs are welcome. There's a charge of EUR 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Am Vitalpark?

Yes. Self-parking costs EUR 7 per day. Electric car charging is available.

What are the check-in and check-out times at Hotel Am Vitalpark?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Hotel Am Vitalpark and nearby?

Have fun with on-site activities such as mountain biking and hiking. Additional recreation on-site includes fitness classes, Pilates and yoga. Enjoy a relaxing soak in one of the 2 hot tubs and an invigorating swim in one of the 4 indoor swimming pools. Hotel Am Vitalpark also has a lazy river, a sauna and a steam room, as well as a picnic area, a garden and access to a nearby outdoor pool.

Are there restaurants at or near Hotel Am Vitalpark?

Yes, Theodor Storm offers international cuisine.

Does Hotel Am Vitalpark have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Hotel Am Vitalpark like?

Hotel Am Vitalpark is a short 1-minute walk from Eichsfeld-Hainich-Werratal Nature Park and 9 minutes' walk from Heinrich-Heine-Kurpark.

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Hotel Am Vitalpark Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice hotel

Nice hotel with good thermal bath. Good service. Nice rooms. Perfect place for relaxing.
Gunther, 5-night trip

10/10 Exceptional

Nice hotel

+ Very big room with a lot of windows + two mini fridges + very very nice swimming pool + good organized services + very friendly staff - they can some times wash carpets and sofa, they were dirty - food in hotel was very expensive and there was no dining option around
fatemeh, 1-night trip

10/10 Exceptional

Joachim, 2-night trip

10/10 Exceptional

Mads, 1-night trip

10/10 Exceptional

Alles Super!
Vitalis, 2-night trip

10/10 Exceptional

Super Hotel mit perfektem Wellnessbereich
Tomra Sorting, 1-night trip

10/10 Exceptional

Ein großartiges Hotel mit tollen Wellness Bereich
Tomra Sorting, 1-night trip

10/10 Exceptional

Eberhard, 3-night trip

10/10 Exceptional

Mats, 1-night trip

8/10 Very good

gut

Thomas, 1-night trip

10/10 Exceptional

Alles war perfekt und sehr erholsam!
Kathleen, 1-night trip

10/10 Exceptional

Alles gut

Alles gut
Thomas, 1-night trip

8/10 Very good

Claudia, 3-night trip

8/10 Very good

Das Personal ist in jedem Bereich super nett gewesen. Alles war sauber… wir kommen definitiv wieder
Frani, 2-night trip

8/10 Very good

Alles super
Silke, 4-night trip

10/10 Exceptional

Alles in allem gut!

Insgesamt ein tolles Hotel mit einer tollen Therme. Wir hatten als kleine Familie wirklich unseren Spaß. Der Bademantelgang zum erreichen der Therme war super, das Frühstück wirklich klasse! Da könnte sich das ein oder andere 4*S Hotel eine Scheibe abschneiden. Ob 25 Euro pro Nacht für einen Hund gerechtfertigt sind, muss jeder selbst wissen. Ich habe es auch schon günstiger erlebt. Lediglich in Amsterdam war es teurer. Weiterhin finde ich, dass der Parkplatz kostenlos für Hotelgäste sein sollte. Außen herum gibt es keine Parkmöglichkeiten, so dass die Gäste gezwungen werden hier zu parken. 7 Euro ist für manche sicher viel Geld. (7 Euro p. Nacht) Versteckte Kosten, die so nicht angekündigt waren. Das Restaurantpersonal war wirklich unheimlich freundlich! Besonders der junge Mitarbeiter mit den Tattoos an den Unterarmen war sehr zuvorkommend. Dies zog sich (eigentlich) durch alle Mitarbeiter die man so antraf. Winzige Ausnahme sind die Rezeptionisten. Gerade das Aushängeschild eines Hotels sollte nicht immer nach 7 Tagen Regenwetter drein schauen. Trotzdem alles in allem sehr empfehlenswert. Im Sonmer sicher noch lohnenswerter, wenn man nicht ein Sauna-Ultra ist.
Patrick, 2-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Wir waren zum 2, Mal in diesem Hotel zu Gast und werden wieder kommen.
Stefanie, 2-night trip

10/10 Exceptional

Besonders schön und entspannend ist der Saunabereich.Tolles Zimmer.Super freundlicher Service.
Britta, 1-night trip

10/10 Exceptional

Anja, 3-night trip

10/10 Exceptional

Gerald, 3-night trip

8/10 Very good

Wir sind schon mehrfach in diesem Hotel gewesen. Das bedeutet leider auch, dass man so über die Jahre seine Erwartungen hat. Schwierig für ein Hotel eine guten Level immer zu halten. Insgesamt ist es ein sehr gutes Hotel, mit sehr freundlichen Personal Es hat wieder gut gefallen, dass die Nutzung des Schwimmbades und der Sauna im Preis inbegriffen sind, die Nutzung sehr komplikationsfrei funktioniert. Das Frühstück ist gut mit Verbesserungspotential im Bereich Wurst und Käse, welche wie Dauerwust und Käse wirkt, aber auch hier ist es klagen auf hohen Niveau denn es ist alles da und wird ständig aufgefüllt. Ein weiterer Punkt, es gefiel uns früher im oberen Restaurant Bereich besser als wie jetzt im unteren Bereich. Ein Ärgernis und für uns großes Manko ist der mittlerweile Gebührenpflichtige Parkplatz vor dem Hotel. Vor Corona noch gebührenfrei, kostete er dann 5,- € pro Tag/Nacht, jetzt sogar 7,- €. Für Hotelgäste die nur dort parken können, fühlt sich das nach abzocke der Stadt Heiligenstadt an. Dem Hotel sind leider die Hände gebunden, da der Parkplatz der Stadt gehört. Insgesamt können wir dieses Hotel empfehlen und werden auch gerne wiederkommen.
Volker, 4-night trip

10/10 Exceptional

Tomra Sorting, 1-night trip

10/10 Exceptional

Toni, 1-night trip

10/10 Exceptional

Prima
Uwe, 7-night trip