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Grupotel Orquidea

4.0 star property
Beachfront hotel with spa, near San Agustin Beach

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Photo gallery for Grupotel Orquidea

Exterior
In-room safe, desk, free WiFi, bed sheets
Lobby sitting area
Reception hall
Lobby sitting area
Grupotel Orquidea, an upscale family-friendly hotel in Bahia Feliz, offers a sun-kissed retreat with 4 outdoor pools and a children's pool featuring a waterslide. Unwind at the spa with treatments like sports massages or manicures/pedicures. Enjoy meals at any of the 3 on-site restaurants or grab coffee from the cafe.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Non-smoking
  • Laundry facilities
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Fitness centre
  • Sauna
  • Children's pool
  • Waterslide
  • Coffee shop/cafe
  • 2 meeting rooms
  • Terrace

For families (6)

  • Children's pool
  • Playground on-site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is €160
includes taxes & fees
5 Jul - 6 Jul

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, Balcony (2 Adults + 1 Child)

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Desk
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony (2 Adults + 2 Children)

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 2 Children)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Desk
In-room safe
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 1 Child)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Desk
In-room safe
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony

8.8 out of 10
Excellent
(10 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Desk
In-room safe
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View

Balcony view

Double Room, Balcony, Sea View

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Desk
In-room safe
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 2 Children)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 2 Children)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Desk
In-room safe
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Map
Viejos Tendereteros S/N, Urb. Bahía Feliz, San Bartolomé de Tirajana, Las Palmas, 35100

What's nearby

  • San Agustin Beach - 3 min drive - 3.0 km
  • Las Burras Beach - 5 min drive - 4.2 km
  • English Beach - 8 min drive - 9.0 km
  • Yumbo Shopping Center - 9 min drive - 9.7 km
  • Maspalomas Dunes - 11 min drive - 10.9 km

Getting around

  • Las Palmas (LPA-Gran Canaria) - 24 min drive

Restaurants

  • â€ȘO Canastro Gallego - ‬7 min drive
  • â€ȘIl Ponte Vecchio II - ‬8 min drive
  • â€ȘBalcon de San Agustin - ‬5 min drive
  • â€ȘTaberna la Caña - ‬10 min drive
  • â€ȘTerraza Chillout Gorbea - ‬6 min drive

About this property

Grupotel Orquidea

At Grupotel Orquidea, you can spend time at the beach playing volleyball, plus you'll be within a 10-minute drive of San Agustin Beach. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Swedish massages, aromatherapy and manicures and pedicures. Dining choices include 3 restaurants, and the 2 bars/lounges are great places to grab a cold drink. A fitness centre, a sauna and a children's pool are other highlights.

All-inclusive

All-inclusive room rates at Grupotel Orquidea are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Spanish, Swedish

More about this property

VISIBILITY

At a glance

Hotel size

    • 255 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Water slide
  • Playground
  • Lifeguard on-site

What to do

  • On the beach
  • Beach volleyball
  • Pool table
  • Windsurfing nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 4 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Water slide
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Step-free path to entrance
ROOM

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include sports massages, Swedish massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

MONETIZATION_ON

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Orquidea Hotel BAHIA FELIZ
Orquidea Hotel
Orquidea BAHIA FELIZ
TUI FAMILY LIFE Orquidea Hotel San Bartolome de Tirajana
TUI FAMILY LIFE Orquidea San Bartolome de Tirajana
TUI BLUE Orquidea
Grupotel Orquidea Hotel
TUI Family Life Orquidea
Grupotel Orquidea San Bartolomé de Tirajana
Grupotel Orquidea Hotel San Bartolomé de Tirajana
HELP_OUTLINE

Frequently asked questions

Does Grupotel Orquidea offer free cancellation for a full refund?

Yes, Grupotel Orquidea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grupotel Orquidea?

Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at Grupotel Orquidea?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Grupotel Orquidea?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Grupotel Orquidea and nearby?

Have fun during the warmer months with activities such as volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Grupotel Orquidea also has 2 bars, a water slide and a sauna, as well as a Turkish bath, an arcade and a garden.

Are there restaurants at or near Grupotel Orquidea?

Yes, there are 3 on-site restaurants.

What's the area around Grupotel Orquidea like?

Grupotel Orquidea is a short 10-minute walk from BahĂ­a Feliz and 11 minutes' walk from Las Palmas Beaches.

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Grupotel Orquidea Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

The food was good.
Lena, 7-night trip

10/10 Exceptional

Hotel stay

Everything was great.
laima, 4-night trip

8/10 Very good

Nice area to stay in, good selection of food for all inclusive, easy to travel to other areas and good swimming pools
Muzy, 5-night trip

10/10 Exceptional

Great place to stay

This resort and room exceeded our expectations. Everything is great including location (unless you want to be in the busy downtown). The only problem is parking as there is no dedicated parking. Would stay again for sure!
Brandon, 3-night trip

8/10 Very good

Clean, and staff very friendly
Russell, 14-night trip

10/10 Exceptional

While I appreciated that it was a 'family' hotel, I would have preferred that one of the three pools available was adult-only. The exercise classes (and their 'leaders') were great, the table-waiting and cleaning staff were fabulous, and the food available was always excellent.
Jan, 5-night trip

10/10 Exceptional

Went on a family holiday. Hotel is great for kids and has a lovely outlook to the sea
Mark, 7-night trip

10/10 Exceptional

Did not expect such a nice reaort. Excelent breakfast! Everything! Neraby beach walk. All perfect and memorable!
Yuriy, 1-night trip

10/10 Exceptional

My mum and I had a fantastic time on our winter break at Gruptoel Orquieda. The staff we encountered were wonderful and we were lucky enough to get an upgrade to a sea view room. There were plenty of amenities for adults available. Lots of choices at the buffet. Only improvement, could be the showerheard quality as you were unable to change its setting and it has a "fire hose spray" feel to it. The beach was so peaceful and quiet and there were plenty of sunbeds available with sea views! Overall and incredible experience!
4-night trip

10/10 Exceptional

Excellent hotel

The hotel was very large and had a lot of facilities. There were several pools and to a decent depth. The cleaning staff, especially Inma, were all delightful and did a great job. They even let me practice my Spanish with them! The arcade was good fun and open quite late of an evening. The breakfast was varied and well-cooked. Breakfast included is a must! You get a wrist band to show the staff what you are entitled to. One of the best things about the stay was the transport links. There's a bus stop almost immediately outside the front of the hotel (1 min walk if you want to be specific). You can get to the whole island that way.
4-night trip

2/10 Poor

Holiday totally ruined. Avoid!

Beware they will try to charge ridiculous made up fees for everything. Food at the restaurant is horrible and reception staff completely arrogant and unwilling to help. AC wasn't working. Only positive aspect is the view from the room. But I would definitely not come back given the arrogance and the way I was treated which ruined my whole stay.
2-night trip

8/10 Very good

Family with kids 3 and 5 year

Very nice hotel - good food with daily variety - hygienically prepared. Excellent program for children. Only missed some variety in the evening shows. The rooms are identical to the photos, clean and tidy. Good water pressure in the shower. We received a bottle of water in the fridge, but I wish it had been refilled daily as we drank a lot of water due to the heat. However, you can get as much water as you want downstairs, but it’s easy to forget in the evening. I missed having more restrooms, as there are only four downstairs in the hotel area, and they quickly become dirty. Otherwise, the hotel appears clean and well-maintained. The pool is heated, but it was still quite cold at 22 degrees. I wish it had been a bit warmer. We traveled at the beginning of October, and despite that, the kids came out with blue lips and were shivering. There is a lot of wind here, and it can get quite noisy in the dining hall and around the activities, which take place almost every hour for either adults or children. I am satisfied with the stay, but I wouldn’t return to this hotel. It’s perfect if you have very young children or babies. The reception is open 24/7, and the staff are friendly and competent. The beach owned by the hotel isn’t suitable for swimming, as it’s full of rocks and has large waves, which left us a bit disappointed.
Mariell carmen, 7-night trip

10/10 Exceptional

Todo perfecto incluido el mini y teen club
Ana, 3-night trip

10/10 Exceptional

El personal muy amable, todos los servicios muy bien no tenemos nada que reprocharles. Volveremos en otra ocasiĂłn
Isabel, 1-night trip

10/10 Exceptional

Todo perfecto.
Ana, 3-night trip

10/10 Exceptional

Perfekt

En trevlig upplevelse , lugnt och skönt
Peter, 3-night trip

10/10 Exceptional

Dawit Tesfalem, 10-night trip

8/10 Very good

Chris, 7-night trip

10/10 Exceptional

David, 3-night trip

10/10 Exceptional

Tom, 2-night trip

10/10 Exceptional

Den blomstrande Orquidea

Hotel Orquidea har ett fantastiskt lÀge och Àr mycket omtyckt av mÄnga gÀster som Äterkommer regelbundet. Jag Àr en av dem som tidigare kom med min man och nu ensam. Vi var alltid nöjda med rum, personal, mÄltider och underhÄllning. Nu var jag ensam i mars och fick ett rum pÄ sjÀtte vÄningen med den bÀsta utsikten över Atlanten. Inma Bolanos som Àr serviceansvaring pÄ detta plan tog hand om mig och skapade en vÀldigt trevligt familjÀr stÀmning. Inma Àr proffs, stÀdar snabbt och nogrann i varje detalj och dessutom Àr mycket karismatisk. Hon gör sitt bÀsta att nöja gÀster. Jag vill ocksÄ nÀmna annan servicepersonal som jag trÀffat som Jose och Gilberto. PÄ Orquideas restaurang kan man Àta goda frukost- lunch och middagsbufeer. Kökspersonal Àr vÀldigt snÀll och bemöter gÀster med ett fint leende trots arbetsstress och köksvÀrme. Jag vill beröma Dris som tillagar ÀggrÀtter och Angelo som sköter tillagning av fiskrÀtter. PÄ Orquidea finns det mycket aktiviteter bÄde för smÄ och stora. Jag trÀnar ofta pÄ gym dÀr Candy sköter om lokalen och trevligt bemöter mÀnniskor. PÄ kvÀllarna kan man avnjuta av varierande underhÄll med sÄng, dans, flamencoshow, cirkusakrobatik och disco. Hotellets verksamhet leds bland annat av bitrÀdande direktören Ulrica Andersson som ser till att Orquidea blomstrar pÄ den vackra ön. Ulrica Àr mycket omtyckt av bÄde gÀster och hotellpersonal. PÄ Orquidea kan man inte ha trÄkigt eller vara missnöjd dÀrför jag ger det hotellet 5 stjÀrnor sammanlagt.
Anna, 12-night trip

6/10 Good

Laura, 1-night trip

10/10 Exceptional

El personal maravilloso. Super preparado para familias
Miriam, 7-night trip

8/10 Very good

Si vous aimez les hotels club pour familles.

Grande structure type hĂŽtel club frĂ©quentĂ© par clientĂšle principalement britannique et pas mal de famille avec enfants. POSITIFS: Chambre avec plafond voĂ»tĂ© bien pensĂ©e avec coin salon et balcon/terrasse. Salle d'eau avec douche Ă  l'italienne. PropretĂ© et mĂ©nage de la chambre. Personnel pro et globalement souriant. Bel espace piscine avec transats en grande quantitĂ© et un des bassins chauffĂ©. NEGATIFS: Beaucoup de famille avec enfants en bas age donc du bruit. Pas recommandĂ© pour ceux recherchant de la tranquillitĂ© (type Adults only) et une certaine intimitĂ©. Salle de restauration bruyante et faisant rĂ©fectoire d'Ă©cole. Choix du buffet trĂšs variĂ© mais qualitĂ© pas toujours au rdv. Impression de tourisme de masse quasi constante. Pas de vĂ©ritable plage. BILAN: MĂȘme si nous avons apprĂ©ciĂ© notre logement, nous ne reviendrons pas et prĂ©fĂ©rerons un Ă©tablissement d'un autre type, plus petit, plus intimiste, sans enfant et Ă  la prestation de restauration de meilleure nouveau (mĂȘme si avec moins de choix).
Franck, 3-night trip

6/10 Good

Jonas, 6-night trip