10/10 Exceptional
Really great and thoughtful service. Rooms are neat too and the hotel location is quite convenient.
Michelle Lois
Michelle Lois, 3-night trip
JM Marvel Hotel & Spa
Art Deco hotel with spa, near Hoan Kiem Lake
In the heart of Hanoi, JM Marvel Hotel & Spa offers an upscale retreat with a daily manager's reception, coffee shop/cafe and bar. Guests can unwind with a massage or explore nearby St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market.
VIP AccessExceptional
Popular amenities
- Free WiFi
- Air conditioning
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Full-service spa
- Free babysitting
- Room service
- Coffee shop/cafe
- Airport shuttle
- 24-hour front desk
- Air conditioning
- Front-desk safe
- Laundry service
- Self-serve laundry
Feel at home (6)
- Babysitting (free)
- Television
- Daily housekeeping
- Laundry facilities
- Elevator
- Minibar
$90 nightly
$98 total
Apr 1 - Apr 2
Total with taxes and fees
Why we love this property
Spa serenity
This hotel features a full-service spa with rejuvenating facials, body treatments, and massages. Pure bliss awaits those seeking a peaceful retreat.
Art Deco marvel
This hotel showcases stunning Art Deco architecture in the heart of the city center. The design creates a stylish urban retreat for architecture enthusiasts.
Breakfast and buffet buzz
This hotel pampers taste buds with a restaurant and cafe. A bar beckons for evening revelry, while mornings start right with a free buffet breakfast.
Room options
Showing 9 of 9 rooms
Deluxe Cozy Double Room
Exceptional
Highlights
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Bathrobes
Free bottled water
Minibar
Electric kettle
- 172 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Junior Room
Wonderful
Highlights
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Bathrobes
Free bottled water
Minibar
Electric kettle
- 172 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Family Cozy Room
Exceptional
Highlights
Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Free bottled water
Minibar
Electric kettle
Cable channels
- 301 sq ft
- Sleeps 4
- 1 Queen Bed and 1 Twin Bed
Suite
Exceptional
Highlights
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Bathrobes
Free bottled water
Minibar
Electric kettle
- City view
- 269 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed OR 2 Twin Beds
Marvel Balcony
Exceptional
Highlights
Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Bathrobes
Free bottled water
Minibar
- City view
- 215 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Family Suite
Exceptional
Highlights
Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Free bottled water
Minibar
Electric kettle
Cable channels
- 301 sq ft
- Sleeps 4
- 1 Queen Bed and 1 Twin Bed
Honeymoon Suite
Exceptional
Highlights
Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Free bottled water
Minibar
Electric kettle
Cable channels
- City view
- 269 sq ft
- Sleeps 3
- 1 King Bed
Honeymoon Marvel Balcony
Exceptional
Highlights
Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Free bottled water
Minibar
Electric kettle
- City view
- 215 sq ft
- Sleeps 2
- 1 King Bed
Deluxe Cozy Twin Room
Exceptional
Highlights
Air conditioning
LCD TV
Separate bedroom
Bathrobes
Free bottled water
Minibar
Electric kettle
Cable channels
- 172 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
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About the neighborhood
16 Hàng Da Street, Hoan Kiem, Hanoi, 100000
About this property
JM Marvel Hotel & Spa
JM Marvel Hotel & Spa puts you in a great location, within just a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials, or body treatments. This Art Deco hotel is also within a 15-minute walk of Hanoi Old Town Night Market and Dong Xuan Market. Fellow travelers love the helpful staff and overall property condition.
At a glance
Property amenities
Room amenities
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.
Frequently asked questions
Have a question?
Get instant answers with AI powered search of property information and reviews.
JM Marvel Hotel & Spa Reviews
Exceptional
9.8
Cleanliness
9.4
Location
10
Staff & service
9.6
Property conditions & facilities
What guests liked
- Breakfast was consistently described as great, phenomenal, and delicious with a variety of options. (48 reviews)
- The spa at this property offers excellent services, including relaxation and rejuvenation, with professional and attentive staff. (17 reviews)
- The on-site restaurant served great food and drinks, with staff providing helpful recommendations. (5 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffRoomBreakfastLocationRestaurantBedViewFoodSpaLobby10/10 Exceptional
We absolutely love the staff here!
James E
James E, 3-night trip
8/10 Very good
Great location. Beautiful room with beautiful washroom and shower. Very nice rooftop bar. Some down sides, the AC never seemed to work, and the shower temperature was super random. But overall we enjoyed our stay.
Marta
Marta, 1-night trip
10/10 Exceptional
Hotel was nice, rooms spacious, great location very central and could walk everywhere. Staff were attentive especially on reception (Nguyen). The only negative was that you can hear other rooms I.e. the shower in general it was fine but we had guests who were showering at 5am and it would wake us up.
Lila
Lila, 1-night trip
10/10 Exceptional
Staff are all great and accommodating. The location is walking distance to restaurants, attractions and nightlife. Highly recommend this place.
Gordon
Gordon, 4-night trip
10/10 Exceptional
Great stay! Clean room, incredibly helpful and kind staff, good breakfast with a variety of different foods.
Courtney
Courtney, 4-night trip
10/10 Exceptional
Excellent awesome everything was perfect! Staff very helpful breakfast also great! Location central perfect for walking to all sites😍
Derrith
Derrith, 3-night trip
10/10 Exceptional
Staff friendly and fast check in
Yen
Yen, 2-night trip
10/10 Exceptional
Nice friendly staff, good breakfast selection, good location, would definitely return here in the near future
Raju
Raju, 1-night trip
10/10 Exceptional
Excellent location. Easy to walk to all the main attractions.
Kim
Kim, 5-night trip
10/10 Exceptional
This is our 6th time staying here. Perfect location, beautiful property and the staff is AMAZING. Huge thanks to Jayce, who always treats us like family and makes every stay here special with personalized, meaningful gestures.
Tye
Tye, 1-night trip
8/10 Very good
Beautiful decor clean room
Allison
Allison, 1-night trip
10/10 Exceptional
What stand out at JM Marvel is the staff. Staff provided excellent service. They were very helpful and detail oriented.
FIONA
FIONA, 2-night trip
10/10 Exceptional
1night stay for my work trip. Convince location, various restaurant & shops around. Staff is friendly and good service
Siew Huey
Siew Huey, 1-night trip
10/10 Exceptional
The staff was amazing and helpful! Hien is the best!
Eric
Eric, 1-night trip
10/10 Exceptional
Great hotel.
Soo Ja
Soo Ja, 6-night trip
10/10 Exceptional
Great hotel ,very near to all shopping places!
Nenita
Nenita, 1-night trip
10/10 Exceptional
Very attentive and friendly staff. Well appointed hotel with nice design. Rooftop bar provides a good viewing point. Just a ten minute walk to Hoan Kiem Lake.
Steven
Steven, 4-night trip
10/10 Exceptional
What a great experience. The staff 10 out of 10. The best.
rodrigo
rodrigo, 2-night trip
10/10 Exceptional
We were only in Hanoi for a short stay, but the hotel’s convenient location made it incredibly easy to see everything on our list. The staff were so friendly and welcoming, always eager to help with anything we needed. One of the highlights of our trip was an early tour morning when we came down to find a prepared breakfast waiting for us—complete with sweet, personalized notes. It was such a thoughtful touch and really made our stay memorable. Highly recommend!
Megan
Megan, 3-night trip
10/10 Exceptional
The staff and overall service was great! Food was best in town!
Todd
Todd, 4-night trip
10/10 Exceptional
Everyone was so nice!
Laura
Laura, 2-night trip
10/10 Exceptional
Great stay at Jm in Hanoi
The staff was extremely helpful, kind and always attentive. Our room was comfortable, but the bed could have been more comfortable.
The hotel is situated in a great location.
Dennis
Dennis, 6-night trip
8/10 Very good
Staff very eager to please. Restaurant food excellent. However, both restaurant and rooftop bar only take cash. Rooftop bar will not let you charge back to the room. Because of the location, it is extremely noisy. Room clean and comfortable.
Mandy
Mandy, 2-night trip
10/10 Exceptional
Was a lovely stay. Staff were very attentive, and helped with everything we needed. After checkout they had a free service to hold our bags until our bus time which gave us time to explore without our bags and a shower service before we left to freshen up before leaving. Would highly recommend staying here as it is close to everywhere around old quarter.
Zane
Zane, 1-night trip