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Gem Riad

3.5 star property
Riad with restaurant, near Jemaa el-Fnaa

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Photo gallery for Gem Riad

Exterior
Hallway
Lobby lounge
Deluxe Suite
Interior
In the heart of the medina, Gem Riad offers a tranquil retreat. Enjoy local cuisine for breakfast, unwind at the rooftop terrace, and explore nearby Bahia Palace. The helpful staff has left a lasting impression on previous guests with their multilingual services and concierge assistance.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Free cots/infant beds
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The current price is €65
includes taxes & fees
18 Jul - 19 Jul

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Suite

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Double Bed

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Junior Suite, 1 Double Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Bathroom

Standard Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
35 Derb Jdid, Riad Zitoun Lakdim, Medina, Mechouar-Kasbah, Marrakech, 40000

What's nearby

  • Bahia Palace - 3 min walk - 0.3 km
  • El Badi Palace - 5 min walk - 0.5 km
  • Jemaa el-Fnaa - 8 min walk - 0.7 km
  • Koutoubia Mosque - 10 min walk - 0.9 km
  • Le Grand Casino de La Mamounia - 16 min walk - 1.4 km

Getting around

  • Marrakech (RAK-Menara) - 18 min drive
  • Marrakech Central Station - 17 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mabrouka - ‬8 min walk
  • ‪DarDar - ‬3 min walk
  • ‪Grand Hotel Tazi - ‬7 min walk
  • ‪Fine Mama - ‬7 min walk
  • ‪café almasraf - ‬8 min walk

About this property

Gem Riad

Gem Riad is just 4.1 mi (6.7 km) from the airport and offers a shuttle (available 24 hours). You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other features include a rooftop terrace and a terrace.

Languages

Arabic, English, French, Spanish

At a glance

DONE

Hotel size

    • 7 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Local laws may restrict unmarried guests from sharing a room
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
    • On-site parking includes off-street options
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas
    • No alcohol served on site

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 8 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Free daily reception
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Heating (climate-controlled) and air conditioning

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 25.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of MAD 200.00 per vehicle (one way)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Gem Riad Riad
Gem Riad Marrakech
Gem Riad Riad Marrakech

Frequently asked questions

Does Gem Riad offer free cancellation for a full refund?

Yes, Gem Riad does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Gem Riad?

Sorry, pets aren't allowed.

Is parking offered on site at Gem Riad?

Sorry, there's no on-site parking at Gem Riad.

Is an airport shuttle service offered by Gem Riad?

Yes, an airport shuttle is available. The charge is MAD 200.00 per vehicle one way.

What are the check-in and check-out times at Gem Riad?

Check-in start time: 1:00 PM; check-in end time: midnight. Check-out time is 11 AM.

Is there an on-site casino at Gem Riad?

No, this riad doesn't have a casino, but Le Grand Casino de La Mamounia (17-min walk) and Casino de Marrakech (4-min drive) are both nearby.

Are there restaurants at or near Gem Riad?

Yes, there's an on-site restaurant that offers local cuisine.

What's the area around Gem Riad like?

Gem Riad is a short 6-minute walk from Bahia Palace and 9 minutes' walk from Jemaa el-Fnaa.

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Gem Riad Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Breakfast
Location
Service staff
Room

What guests liked

  • Breakfast was nice and enjoyable, with a lovely view from the terrace and excellent service. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

The staff at the property were amazing and really accommodating. The breakfast was nice and we enjoyed the view from the terrace whilst eating our breakfast. Would reccomend and definitely stay here again.
Ayesha, 4-night trip

10/10 Exceptional

I felt really comfortable here
Shatha, 3-night trip

10/10 Exceptional

It was very nice place in good location very comfortable the staff were so nice one guy name Said was very helpful we will definitely comeback, Thank you guys for everything
Aamou, 1-night trip

10/10 Exceptional

Gem Riad was one from the best Riads ive been stayed in Morocco , clean and beautiful room, excellent breakfast ,location was just perfect and safe especially for me as a single women !
Karima, 1-night trip

10/10 Exceptional

Very good staff, gentle and professional. Good position to visit Marrakech. Very clean structure. Good breakfast.
Stefania, 2-night trip

10/10 Exceptional

Very friendly staff Clean place Convenient area inside the Medina

10/10 Exceptional

Property location is amazing, everything is in walking distance. Gem Riad is very clean. Shower technology is slightly outdated. Service was amazing however. Youseff was amazing. Every morning he made us breakfast, sometimes extra early so we could make our excursions. He also made us tea, gave us great advice, and helped us with any questions. Youseff was amazing!
Bryce, 4-night trip

4/10 Fair

Booked "Deluxe suite," received a cramped room
john, 2-night trip

2/10 Poor

DO NOT STAY HERE, MANY OTHER OPTIONS

No hotel/riad sign on street nor inside; perhaps not a registered hotel No room numbers Very poor breakfast, no fruit; nice service, bread and coffee; only one egg Location on google maps is wrong; without travel agency help I would not have found it, I would not have been able to get to it, especially as there is no road access, just dim, dirty narrow complicated alleyways all with no signage Small rooms Very poor lighting, dark Poor cleaning, dirty carpets No phone in room No bar as advertised Inaccessible room during rain, with walkway and stairwell flooded No key given to front door, despite asking with them saying someone is available 24/7 to let me in. But no one there one night just after 11pm to let us in (night staff had gone to sleep and turned his phone off. Was without internet, meaning he was off site. What kind of security is that? Woke up neighbour. Ultimately, after knocking repeatedly and loudly for 15+ minutes two other guests came to let us in. Staff didn’t even wake, but likely no one was there. Nice people/staff but incompetent, except for breakfast service Very poor value for money One day no hot water Ancient barely operable bathroom hardware Shabby torn towel No bath mat nor hand towel until complained Disgusting soap (like old style borax) No labels on shower shampoo/conditioner in glass bottles (very dangerous considering tile floor) Very poor wifi in first room Nice little rooftop terrace but not much of a view TAKE OFF HOTELS.COM
David, 5-night trip

4/10 Fair

Not as expected! I was unable to check in at 1PM, cuz rooms were not ready, then I was asked to come back at a later time. The're must be better options for riads.
Hicham, 1-night trip

10/10 Exceptional

FRANCIS, 1-night trip

10/10 Exceptional

Fantastic riad and amazing value for money

Great stay at this riad. Prepare to stay in firmer beds in Marrakech if you don't book a western chain hotel! The service was fantastic fron Mumin (I hope I have this correct) genuine and kind soul! Air conditioning was a problem throughout our stay in Marrakech but not here, fantastic, modern unit that worked perfectly. TV in the room, which again wasn't always the case in other properties. Great breakfast and over all a fantastic riad in a great location!
Alex, 3-night trip

2/10 Poor

No internet connection which was terrible, no TV to relax and unwind because the TV was connected to the Wifi. Power cut in the hotel from 2am in the morning to the following evening as absolutely boiling hot with no AC or lights in the evening. Whereas all the neighbourhood had fully working electricity apart from the hotel we were in. This was my worst experience staying in a Riad. I have stayed in many when visiting Marrakesh. Will not recommend this Riad.
Kashif, 4-night trip

4/10 Fair

ALICIA, 3-night trip

6/10 Good

Bien, pero podría mejorar

El personal del hotel nos atendió muy amablemente. Fueron tremendamente serviciales. El hotel está excelentemente ubicado. Creo que podría mejorar mucho con un poquito de inversión. Las habitaciones son amplias y estaban limpias, pero la pintura tan oscura, la poca iluminación y el estado de la ducha, hacen que baje muchos puntos.
Rubén, 3-night trip

10/10 Exceptional

Niklas, 1-night trip

10/10 Exceptional

Excellent accueil. Personnel aux petits soins. Copieux petit-déjeuner. Emplacement idéal à quelques minutes de la place Jemma el Fna.
Frédéric, 4-night trip

10/10 Exceptional

Olanrewaju, 3-night trip

4/10 Fair

Manutenzione insufficiente nelle camere ed aree comuni. Colazione scarsa
santino, 4-night trip

10/10 Exceptional

Fantástico

Experiência espetacular. Tudo perfeito localização, limpeza e conforto. Muito atenciosos. Era o meu aniversário e ao chegar ao quarto tinha Happy Birthday escrito com petalas em cima da cama. A repetir sem dúvida.
4-night trip

10/10 Exceptional

Riad bem localizado. Limpeza excelente. Atendimento muito prestável e simpático. No regresso dos passeios tínhamos sempre um chá de menta para relaxar. O pequeno-almoço era sempre preparado na hora. Abdul e Ali sempre preocupados para que a nossa experiência fosse espetacular.
Graça, 3-night trip

8/10 Very good

Mario, 2-night trip

10/10 Exceptional

Arlene, 3-night trip

10/10 Exceptional

Ryad bien placé et personnels très accueillants!!

Riad très bien placé, confortable, calme et personnels très bienveillants. Je recommande +++
Antoine, 4-night trip

10/10 Exceptional

Tutto!!!!