10/10 Exceptional
食事も美味しく、コロナ禍に対する対応も素晴らしい。温泉も良かった。
Tsuneaki
Tsuneaki, 1-night trip
Kinosaki Yamamotoya
Toyooka ryokan with bar/lounge
Experience traditional Japanese charm at Kinosaki Yamamotoya in the heart of Kinosaki Onsen. Unwind with a soak in the 24-hour public bath, enjoy a drink at the bar, or rejuvenate in the indoor mineral hot spring (onsen). With free WiFi and luggage storage, this ryokan offers relaxation and convenience.
Excellent
Popular amenities
- Onsen
- Free parking
- Free WiFi
- Air conditioning
- Bar
Main amenities (10)
- Daily housekeeping
- Hot springs
- Breakfast available
- Free train station pick-up
- Free train station drop-off
- Bar/lounge
- Air conditioning
- Front-desk safe
- Luggage storage
- Limited hour front desk
Feel at home (6)
- Refrigerator
- Television
- Daily housekeeping
- Free self parking
- Free toiletries
- Hair dryer
Room options
Showing 1 of 1 room
Japanese Style Room with Shared Bathroom
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Toilet with electronic bidet
Daily housekeeping
Wardrobe or closet
In-room safe
- Garden view
- Sleeps 4
- 4 Twin Futons
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About the neighborhood
643 Kinosaki-cho Yushima, Toyooka, Hyogo-ken, 669-6101
About this property
Kinosaki Yamamotoya
Enjoy your visit to Toyooka with a stay at Kinosaki Yamamotoya. You can unwind with a drink at the bar/lounge, and full breakfast is available daily.
At a glance
Property amenities
Room amenities
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.
Frequently asked questions
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Kinosaki Yamamotoya Reviews
Excellent
8.8
Cleanliness
9.8
Location
8.8
Staff & service
8.0
Property conditions & facilities
2/10 Poor
Old, overpriced, and tired hotel
It should be a crime what they charge for these rooms. We got a no meal plan and it was still over ¥20,000 a night. The walls and paper windows were all stained. Furniture was sticky. The mini fridge, a/c, and bathroom were ancient and kept rattling and humming the entire night. There is no sink and mirror in the bathroom so you have to use the bar in front of the big window. The onsen at this place was also old and outdated. I understand the selling point of this place is that it's ancient, but that doesn't excuse them from never upgrading the electronics. Also, if you have problems with stairs, choose a different place. The stairs are shallow and steep. No elevator.
The staff was very unfriendly. When there was staff at the lobby, we got yelled at to leave because they didn't remember us and thought we weren't staying there. Often there was no staff at the front, even during the daytime so anyone can walk in and out of the hotel. We had them hold our bags after checkout and they just had our bags sitting in the lobby with no staff around. I walked out with my bag without anyone saying anything. What if it wasn't my bag?
Our friend had a room at a Ryokan down the street and it was half the price and the rooms were much better. This hotel's location may be centrally located, but the street isn't very long. I'd rather walk the extra 5-10 minutes and stay elsewhere.
Verified traveler
2-night trip
8/10 Very good
部屋の冷蔵庫や洗面などの設備が古く、全体的にリノベーションが必要に感じられた。
Verified traveler
1-night trip
8/10 Very good
宿の対応はとても良かったです。ありがとうございました😊
ebv
ebv, 1-night trip
10/10 Exceptional
城崎の中心。
食事もおいしく楽しませて頂きました。
Verified traveler
1-night trip
8/10 Very good
スタッフの方も親切で、良かったです。
とも
とも, 1-night trip
4/10 Fair
悪く無いのだがガッカリ
立地がよく（川沿いで眺めがよい）、飛び抜けて悪い所は無いが、期待に反しご飯が全く美味しくなくてガッカリ。冷めた魚が出てきました。売りにしているクラフトビールも悪くなかったが、食べ合わせを考慮されているとは思えない。特にカニに合わせて開発されたというカニビールはアンバーだし。。。
接客も聞いたりお願いした事に対しては素早く対応してもらえますが、オススメの湯の紹介などもなく、チェックイン時の説明もドライというか必要最低限のコミュニケーションというか、ほっこりくるものは一切ありませんでした。（もてなす気持ちは感じられなかった）
唯一、女将さん？的な女性は蛍が出た場所を教えてくれたり、 色々親切にしてくださったのが唯一温泉旅館的な雰囲気を感じた部分でした。
Verified traveler
1-night trip
6/10 Good
便利な場所にあります。
窓が綺麗に磨いてあって、裏山の緑が綺麗でした。カーテンを閉じる紐が古いのが少し気になりました。内湯も綺麗で気持ちよかったです。おトイレも清潔でした。お生花がいけてあるのが嬉しかったです。各部屋にもありました。
Verified traveler
1-night trip
10/10 Exceptional
服務品質優等，房間面河，環境很美！
LiMin
LiMin, 1-night trip
8/10 Very good
外湯めぐりにいくのに、ロケーションは最高でした。
Verified traveler
1-night trip
8/10 Very good
部屋から見えた庭が大変心地よかったです。特に朝窓際に座って庭を見ていますと気持ちがリラックスできました。
要望としては、エアコンの室内機の音が結構響いたことが残念です。
KENJI
KENJI, 1-night trip
10/10 Exceptional
Très bon moment
Parfait séjour. Personnel aux petits soins. Repas somptueux. Très bien situe pour profiter des bains.
Le ryokan est en cours de rénovation
marion
marion, 1-night trip
8/10 Very good
Beautiful garden view in summer!
Warm and welcoming hospitality, delicious food, relaxing onsen with a lovely view and beautiful room looking out onto the garden. There was a very strong musty/mouldy smell in the room that detracted from the overall experience. But the view onto the garden was so beautiful, I would still stay again!
Verified traveler
1-night trip
10/10 Exceptional
最高のおもてなし。料理も美味しい。
Verified traveler
1-night trip
10/10 Exceptional
とても親切で素敵でした！
Verified traveler
1-night trip
8/10 Very good
Beautiful view of the street and canal from the front part of the room. Private toilet and sink. Shared bathroom.
Verified traveler
2-night trip
10/10 Exceptional
Good and friendliness of the hotel staff. Clean and comfortable room
Wilson
Wilson, 1-night trip
10/10 Exceptional
It really give the feel of traditional Japanese culture
Liz
Liz, 2-night trip
8/10 Very good
飯店位置很好，旁邊就有足湯跟一の湯。房間也很大，住起來很舒服。飯店員工也很nice。整體感覺很不錯，推薦入住!
Verified traveler
1-night trip
10/10 Exceptional
SHING WAI
SHING WAI, 1-night trip
8/10 Very good
Verified traveler
1-night trip
8/10 Very good
Verified traveler
1-night trip
10/10 Exceptional
Verified traveler
1-night trip
8/10 Very good
TAKANORI
TAKANORI, 1-night trip
10/10 Exceptional
chao-jung
chao-jung, 1-night trip
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