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Relais & Châteaux Heritage Madrid

5.0 star property
Luxury hotel with restaurant, near Lazaro Galdiano Museum

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Photo gallery for Relais & Châteaux Heritage Madrid

Enjoy the serene view from this stylish space, featuring a patio with comfortable seating and lush greenery.
Relax in a stylish room with a large bed, separate vanity, and modern bathroom featuring a large mirror and sink.
Classic design meets comfort in this elegantly appointed space with a polished desk, plush chair, and cozy seating area.
Experience the classic elegance of our lobby, featuring a seating area with ornate chairs and a patterned table, alongside a large window offering a city view.
Enjoy a city view from the comfort of a well-appointed room with a sofa, table lamp, and textured wall panel.
In the heart of Madrid, Relais & Châteaux Heritage Madrid offers a luxurious retreat. Savor breakfast at the on-site restaurant or unwind with a coffee in the cafe. With multilingual staff and free in-room WiFi, guests can easily connect to all that Gran Via has to offer.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pet-friendly
  • Non-smoking
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
  • Minibar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Designer toiletries
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room, Mobility Accessible (Interior)

Double Room, Mobility Accessible (Interior) | Bathroom

Double Room, Mobility Accessible (Interior)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Designer toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms (Deluxe)

1 bedroom, minibar, in-room safe, desk

Family Room, Connecting Rooms (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Designer toiletries
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms

1 bedroom, minibar, in-room safe, desk

Family Room, Connecting Rooms

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Classic Double Room (Interior)

1 bedroom, minibar, in-room safe, desk

Classic Double Room (Interior)

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Designer toiletries
Bathrobes
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Double Room with Parking (Interior)

1 bedroom, minibar, in-room safe, desk

Classic Double Room with Parking (Interior)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Designer toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Designer toiletries
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

1 bedroom, minibar, in-room safe, desk

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Designer toiletries
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

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About the area

Map
Calle Diego de León, 43, Madrid, 28006

What's nearby

  • Bernabéu Stadium - 3 min drive - 2.5 km
  • Gran Via - 4 min drive - 2.5 km
  • Prado Museum - 4 min drive - 3.2 km
  • El Retiro Park - 5 min drive - 4.0 km
  • Royal Palace of Madrid - 6 min drive - 3.9 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 11 min drive
  • Calanas Station - 5 min drive
  • Madrid Recoletos Station - 25 min walk
  • Nuevos Ministerios Station - 25 min walk
  • Diego de Leon Station - 4 min walk
  • Avenida de America Station - 6 min walk
  • Nunez de Balboa Station - 7 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Levadura Madre - ‬1 min walk
  • ‪Bendita Locura - ‬1 min walk
  • ‪Cazorla - ‬3 min walk
  • ‪Pintxoterapia - ‬3 min walk
  • ‪El Rincon de Pardiñas - ‬2 min walk

About this property

Relais & Châteaux Heritage Madrid

At Relais & Châteaux Heritage Madrid, you'll be a short five-minute drive from Bernabéu Stadium and Gran Via. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This luxurious hotel is also a short five-minute drive from El Retiro Park and Prado Museum. Fellow travellers love the helpful staff. Public transportation is only a short walk: Diego de Leon Station is 4 minutes and Avenida de America Station is 6 minutes.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 46 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Accessibility

  • Lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 35 per person
  • Airport shuttle service is offered for an extra charge of EUR 170 per vehicle (return. Maximum occupancy 3)

Policies

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Relais Châteaux Heritage Madrid
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid

Frequently asked questions

Does Relais & Châteaux Heritage Madrid offer free cancellation for a full refund?

Yes, Relais & Châteaux Heritage Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Relais & Châteaux Heritage Madrid?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Relais & Châteaux Heritage Madrid?

Sorry, there's no on-site parking at Relais & Châteaux Heritage Madrid.

Is an airport shuttle service offered by Relais & Châteaux Heritage Madrid?

Yes, an airport shuttle is available. The charge is EUR 170 per vehicle return.

What are the check-in and check-out times at Relais & Châteaux Heritage Madrid?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at Relais & Châteaux Heritage Madrid?

No, this hotel doesn't have a casino, but Casino de Madrid (4-min drive) and Casino Gran Via (5-min drive) are both nearby.

What is there to do at Relais & Châteaux Heritage Madrid and nearby?

Recommended spots to visit include Lazaro Galdiano Museum (10-min walk) and Bernabéu Stadium (1.6 mi), along with Thyssen-Bornemisza National Museum (1.9 mi) and El Retiro Park (2 mi).

Are there restaurants at or near Relais & Châteaux Heritage Madrid?

Yes, there's an on-site restaurant that offers international cuisine.

What's the area around Relais & Châteaux Heritage Madrid like?

Relais & Châteaux Heritage Madrid is a short 4-minute walk from Diego de Leon Station and 7 minutes' walk from Paseo de la Castellana.

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Relais & Châteaux Heritage Madrid Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Restaurant
Location
Food
Breakfast
Boutique hotel
Amenities
Culture
Airport

What guests liked

  • Breakfast was consistently described as delicious, excellent, and top-notch with a wide range of options. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excellent room and the services
Maximino, 1-night trip

10/10 Exceptional

Best hotel of my whole trip. The rooms are super comfortable, stylish and the staff is simply amazing!! A true gem
Marco, 3-night trip

10/10 Exceptional

Had a lovely experience at the Heritage hotel
Lorenzo, 5-night trip

10/10 Exceptional

Great place to stay in Madrid

Extraordinary service and attention to guests. Clean hotel, nice rooms, and the people that work everywhere there know how to make a great experience to any guest. Highly recommended
4-night trip

10/10 Exceptional

This hotel is amazing and the staff make it unbelievable. We had a great time and will be back!
Marebeth Lee, 4-night trip

10/10 Exceptional

Great staff
roldig, 2-night trip

8/10 Very good

Superb location and friendly staff

Hotel location is good, rooms are slightly small and the only thing that was not good about it was that the shower area did not have a door to isolate it from the room. It happened that we were there at the time of the power blackout, the staff did everything thing to insure that our stay is not interrupted although it was a nation wide thing, they were extremely helpful and accommodating.
Fatima, 3-night trip

10/10 Exceptional

Excellent property. The staff is also amazing.
Camilo, 2-night trip

10/10 Exceptional

Excellent hotel and location.
Noah, 4-night trip

10/10 Exceptional

Great experience
Alvin, 1-night trip

10/10 Exceptional

I had the best time staying at the Heritage Madrid hotel. It has a perfect location and very friendly and helpful staff. Can’t wait to be back!
Tatiana, 6-night trip

10/10 Exceptional

We had an excellent stay ! The staff was lovely and kind, helpful, and attentive!
susie, 2-night trip

8/10 Very good

The property is in a great location for shopping and dining.
William, 3-night trip

10/10 Exceptional

Beautiful hotel, great breakfast, great service!
Estela, 4-night trip

10/10 Exceptional

Excellent
Arthur, 6-night trip

10/10 Exceptional

Fantastic stay at this amazing property. The staff were extremely friendly, helpful and charming. The hotel room was beautiful and the breakfast & coffee were top notch. The rooftop patio is amazing and has a great vibe. Great location in the Salamanca district. Close enough to the center that I could walk to Parque El Retiro, but at the same time, the perfect distance outside the center to ensure peace and quiet at night. Would definitely stay here again!
Stephanie, 1-night trip

10/10 Exceptional

Feels just like home

The stay was amazing, which is why I will be returning in a few months. Staff is so welcoming and professional. Very attentive to each customers needs.
Nathalie, 3-night trip

10/10 Exceptional

Great hotel
Carlos, 7-night trip

10/10 Exceptional

The staff were so helpful and the hotel was spotless so well located and very comfortable
Harley, 3-night trip

10/10 Exceptional

The property is beautiful and the staff are very kind.
Frank, 4-night trip

10/10 Exceptional

Very good stay experience, European architecture style, and the service of the staff is very considerate
Li, 1-night trip

10/10 Exceptional

Excellent experience

This Is my First experiencia with R&C in Spain. Beautiful place. Excellent service and staff. Will return and stay in the future definitively
Jose Antonio, 4-night trip

8/10 Very good

A very nice hotel in Madrid!!! Beautiful, cozy and good location.
Liliana, 4-night trip

10/10 Exceptional

Beautiful hotel and room
Laura, 1-night trip

10/10 Exceptional

Perfect stay. Strongly recommend

Excellent everything
8-night trip