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Be Live Experience Marrakech Palmeraie - All Inclusive

4.0 star property
All-inclusive property with 3 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Be Live Experience Marrakech Palmeraie - All Inclusive

View from room
3 restaurants, breakfast, lunch served; Moroccan cuisine
Property grounds
Reception
1 bedroom, in-room safe, desk, soundproofing
Located in Annakhil, Be Live Experience Marrakech Palmeraie - All Inclusive offers an upscale retreat with a coffee shop, shopping on site, and multiple restaurants serving breakfast and Moroccan cuisine. Indulge in yoga classes or relax by the outdoor pool with a waterslide; guests appreciate the helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Gym
  • Bar
  • Non-smoking
  • Pool
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Children's pool
  • Waterslide
  • Room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle

Feel at home (6)

  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Television
$220 nightly
The total price is $247
Nov 3 - Nov 4
Total with taxes and fees

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Standard Triple Room (for 3 adults)

1 bedroom, in-room safe, desk, soundproofing

Standard Triple Room (for 3 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Separate bedroom
Private bathroom
  • 333 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Duplex (for 2 adults)

1 bedroom, in-room safe, desk, soundproofing

Duplex (for 2 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Separate bedroom
Private bathroom
  • 548 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Suite (for 2 adults)

1 bedroom, in-room safe, desk, soundproofing

Suite (for 2 adults)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Mini-fridge
TV
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room (for 2 adults)

1 bedroom, in-room safe, desk, soundproofing

Standard Double Room (for 2 adults)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Separate bedroom
Private bathroom
  • 333 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room Single Use (for 1 adult)

1 bedroom, in-room safe, desk, soundproofing

Standard Double Room Single Use (for 1 adult)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Separate bedroom
Private bathroom
  • 333 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Duplex (for 3 adults)

1 bedroom, in-room safe, desk, soundproofing

Duplex (for 3 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Separate bedroom
Heating
  • 548 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Suite (for 3 Adults)

1 bedroom, in-room safe, desk, soundproofing

Suite (for 3 Adults)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room

1 bedroom, in-room safe, desk, soundproofing

Standard Double Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Separate bedroom
Private bathroom
  • 333 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (for 2 Adults and 1 Child)

1 bedroom, in-room safe, desk, soundproofing

Standard Double Room (for 2 Adults and 1 Child)

7.4 out of 10
Good
(6 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Separate bedroom
Private bathroom
  • 333 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Duplex (for 1 Adult and 1 Child)

1 bedroom, in-room safe, desk, soundproofing

Duplex (for 1 Adult and 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Separate bedroom
Private bathroom
  • 548 sq ft
  • Sleeps 2
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Duplex (for 1 Adult and 2 Children)

1 bedroom, in-room safe, desk, soundproofing

Duplex (for 1 Adult and 2 Children)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Separate bedroom
Private bathroom
  • 548 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Duplex (for 2 Adult and 1 Child)

1 bedroom, in-room safe, desk, soundproofing

Duplex (for 2 Adult and 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Separate bedroom
Private bathroom
  • 548 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Duplex (for 2 Adult and 2 Children)

1 bedroom, in-room safe, desk, soundproofing

Duplex (for 2 Adult and 2 Children)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Separate bedroom
Private bathroom
  • 548 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Duplex (for 3 Adult and 1 Child)

1 bedroom, in-room safe, desk, soundproofing

Duplex (for 3 Adult and 1 Child)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Separate bedroom
Private bathroom
  • 548 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Suite (for 1 Adult and 1 Child)

1 bedroom, in-room safe, desk, soundproofing

Suite (for 1 Adult and 1 Child)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Separate bedroom
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (for 1 Adult and 2 Children)

1 bedroom, in-room safe, desk, soundproofing

Suite (for 1 Adult and 2 Children)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (for 2 Adult and 1 Child)

1 bedroom, in-room safe, desk, soundproofing

Suite (for 2 Adult and 1 Child)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (for 2 Adult and 2 Children)

1 bedroom, in-room safe, desk, soundproofing

Suite (for 2 Adult and 2 Children)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (for 3 Adult and 1 Child)

1 bedroom, in-room safe, desk, soundproofing

Suite (for 3 Adult and 1 Child)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room

1 bedroom, in-room safe, desk, soundproofing

Standard Double Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Separate bedroom
Private bathroom
  • 333 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room, Pool View (1 Adult + 1 Child)

1 bedroom, in-room safe, desk, soundproofing

Standard Double Room, Pool View (1 Adult + 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Separate bedroom
Private bathroom
Hair dryer
  • 333 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Pool View (1 Adult + 2 Children)

1 bedroom, in-room safe, desk, soundproofing

Standard Double Room, Pool View (1 Adult + 2 Children)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Separate bedroom
Private bathroom
Hair dryer
  • 333 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room Single Use, Pool View (1 Adult)

1 bedroom, in-room safe, desk, soundproofing

Standard Double Room Single Use, Pool View (1 Adult)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Separate bedroom
Private bathroom
Hair dryer
  • 333 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Pool View (2 Adults)

1 bedroom, in-room safe, desk, soundproofing

Standard Double Room, Pool View (2 Adults)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Separate bedroom
Private bathroom
Hair dryer
  • 333 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Pool View (2 Adults + 1 Child)

1 bedroom, in-room safe, desk, soundproofing

Standard Double Room, Pool View (2 Adults + 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Separate bedroom
Private bathroom
Hair dryer
  • 333 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Triple Room, Pool View (3 Adults)

1 bedroom, in-room safe, desk, soundproofing

Standard Triple Room, Pool View (3 Adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Separate bedroom
Private bathroom
Hair dryer
  • 333 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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Total with taxes and fees
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About the neighborhood

Map
Lot B6, Zone de Zahrat Annakhil, Marrakech, 40000

What's nearby

  • Majorelle Garden - 11 min drive - 9.1 km
  • Bahia Palace - 11 min drive - 7.7 km
  • Koutoubia Mosque - 13 min drive - 10.2 km
  • Jemaa el-Fnaa - 13 min drive - 9.8 km
  • Le Grand Casino de La Mamounia - 13 min drive - 11.3 km

Getting around

  • Menara Airport (RAK) - 27 min drive
  • Marrakech Central Station - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Coffee Bar Riu Tikida Palmeraie - ‬18 min walk
  • ‪Iberostar Restaurant - ‬4 min drive
  • ‪Station Service Al Baraka - ‬4 min drive
  • ‪Grillades - ‬3 min drive
  • ‪Oasis Buffet Restaurant - ‬10 min drive

About this property

Be Live Experience Marrakech Palmeraie - All Inclusive

Be Live Experience Marrakech Palmeraie - All Inclusive features a free kids' club and puts you within a 15-minute drive of Jemaa el-Fnaa and Majorelle Garden. Guests can visit the fitness center for a workout or enjoy Moroccan cuisine at Patio Andalou, one of 3 restaurants. Other features of this all-inclusive property include an outdoor pool, a bar/lounge, and a children's pool. Fellow travelers love the helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Pool table
  • Table tennis
  • Horse riding nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Patio Andalou - This restaurant specializes in Moroccan cuisine. Reservations are required.
SNACK BAR - This restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of MAD 500 (subject to availability)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Be Live Experience Marrakech Palmeraie All Inclusive Hotel
Be Live Experience Palmeraie All Inclusive Hotel
Be Live Experience Marrakech Palmeraie All Inclusive
Be Live Experience Marrakech Palmeraie All Inclusive
Be Live Experience Palmeraie All Inclusive
Be Live Experience Marrakech Palmeraie - All Inclusive Marrakech
Be Live Experience Marrakech Palmeraie All Inclusive
Be Live Experience Marrakech Palmeraie - All Inclusive Marrakech

Frequently asked questions

Does Be Live Experience Marrakech Palmeraie - All Inclusive offer free cancellation for a full refund?

Yes, Be Live Experience Marrakech Palmeraie - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Be Live Experience Marrakech Palmeraie - All Inclusive?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Be Live Experience Marrakech Palmeraie - All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Be Live Experience Marrakech Palmeraie - All Inclusive?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Be Live Experience Marrakech Palmeraie - All Inclusive?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Be Live Experience Marrakech Palmeraie - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of MAD 500 (subject to availability).

Is there an onsite casino at Be Live Experience Marrakech Palmeraie - All Inclusive?

No, this property doesn't have a casino, but Le Grand Casino de La Mamounia (11-min drive) and Casino de Marrakech (12-min drive) are both nearby.

What is there to do at Be Live Experience Marrakech Palmeraie - All Inclusive and nearby?

Have fun during the warmer months with activities nearby such as horseback riding. Additional recreation onsite includes fitness classes and yoga. Enjoy a swim in the outdoor pool or use the all-inclusive property's other amenities, which include a waterslide and a fitness center. Be Live Experience Marrakech Palmeraie - All Inclusive also has an arcade and a garden.

Are there restaurants at or near Be Live Experience Marrakech Palmeraie - All Inclusive?

Yes, there are 3 onsite restaurants, featuring Moroccan cuisine.

Does Be Live Experience Marrakech Palmeraie - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

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Be Live Experience Marrakech Palmeraie - All Inclusive Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Ambience
Entertainment
Restaurant
Buffets
Recreation

Reviews

10/10 Exceptional

Great place to stay near the airport
Mary, 1-night trip

10/10 Exceptional

Marrakech adventure

Nice resort in Marrakech. Not very walkable to the city sights.
Mary, 2-night trip

10/10 Exceptional

Very good
Mohammed, 4-night trip

10/10 Exceptional

Everything about it was amazing! Every staff member a true professional, from the chefs to entertainers to cleaners to bar staff. They honestly couldnt do enough for us!
Emily, 7-night trip

10/10 Exceptional

Great stay , staff were amazing x
Glenna, 5-night trip

8/10 Very good

Staff was very friendly and the facilities were good for its price.
Guan, 6-night trip

8/10 Very good

Lovely stay, food has been lovely and a really good variety of options for every meal time. Limited sun loungers at the only pool, nice adults only area though.
Rebeka, 4-night trip

6/10 Good

There was a slight mixup with the room I reserved vs the room the hotel initially placed me in. With provision of visual evidence of the room I had reserved through Expedia, the mix up was handled.
Roberta, 5-night trip

10/10 Exceptional

Great friendly atmosphere
Damion, 6-night trip

10/10 Exceptional

Lovely hotel with amazing staff!

Absolutely loved this hotel It’s quite small which we liked . We had a duplex room which was lovely- great to have 2 bathrooms - even if it was just the two of us ! Food was really good - lots of veggie options . Would have been good to have a carvery of a joint of meat as there wasn’t a lot of meat options- oats of fish though . All inclusive was good. Excellent quality Moroccan wines. Only 3 cocktails to choose from but they were very good. All the staff were so friendly and helpful. We especially loved Adil oh entertainment team ! What a brilliant chap - incredibly enthusiastic and so Adil
Julia, 3-night trip

8/10 Very good

Clean comfortable hotel

Great hotel. Clean and comfortable rooms. Good food. Only complaint is the music is very loud by the pool although it did seem quieter on our last day.
7-night trip

10/10 Exceptional

A lot of unfinished development in and around the area
Barrington, 3-night trip

10/10 Exceptional

Very good

Lovely hotel- nice food but we only had a very short stay. Clean, spacious rooms with warm showers. Staff very friendly and accommodating for our young baby. Only small negative - Children’s pool not warm for this time of year but other than that we had a lovely stay!
Laura, 1-night trip

10/10 Exceptional

Excellent.
MOSTEFA, 2-night trip

10/10 Exceptional

Overall experience was amazing! Only problem we had were the mosquitos as my little one was covered in mosquito bites. Other than that everything else was perfect! The staff are so friendly and helpful, food and atmosphere were pretty decent too. The hourly shuttle service to the main centre was also a bonus. I would definitely go back again minus the mosquito problem.
Shiza, 5-night trip

8/10 Very good

safe and staff really helpful. One issue was that dinning staff were not up to date with nut allergies and especially those that are not common. Really important.
JAMES, 5-night trip

8/10 Very good

I booked a suite and it was very spacious and clean and also the bed is very comfortable. The only negative point about the hotel is the buffet. The food options are very limited and the quality is not really good. During the 4 days i spent you find the same food selection
Hajar el, 4-night trip

6/10 Good

The stay at Be Live was okay, nothing great though. We had booked the duplex and they had spring beds, not so comfortable, chose the sofa downstairs instead. The stairs in the duplex are noisy and vibrate a lot when the next door rooms are using them. Everytime there is noise and vibration in the entire room when the next door neighbors are using it. The cleaning in the room was average and the shower pressure is not great. With so many positive reviews we expected it to be really good but our stay came with a lot of compromises.
Navin, 5-night trip

8/10 Very good

Really good value for money. Good food and good rooms. Lot of activities to do at the hotel. Animation team is always smiling and chatty. Food choices were good too. Check in and check out needs to be improved- understaffed and too much forms to fill. Internet connection to the room was very poor - complained few times but no one attended. Nice vibe to the hotel. Highly recommend.
Wijaya, 4-night trip

10/10 Exceptional

The staff are the pride of the hotel. Highly professional, welcoming and impeccable customer service. Hasna is an asset to the team. The cuisine is 5*. For an all inclusive setup, the quality of the food and drinks for all meals are impressive, commend the Chefs greatly. Free transfers to town, sister hotel. Housekeeping coming early everyday, well done. Perhaps teas and coffee in the room/kettle would be an added touch. However, we highly recommend this property and good entertainment for children and adults in the evenings.
Rumbi, 6-night trip

6/10 Good

Pros: Polite staff, especially Abdul and Omar, good entertainment, free shuttle bus service. Cons: Bathroom smelt of sewage even after they said they had fixed it. Others were experiencing the same. They then admit they didn't know how to fix it! Dining hours are limited. Food is okay but is the same every day. Poor wifi other than in the main building.
Will, 7-night trip

10/10 Exceptional

Staff at this resort are the friendliest and most helpful People, absolutely fantastic everywhere around the resort. Really felt welcomed. Only negative is that I didn’t feel Well the last couple Of days and there was no where in the hotel or around the area to get painkillers! I had to go and see the nurse to explain the symptoms in order to get any painkillers but other than that - an excellent stay with amazing staff
Murdina, 7-night trip

6/10 Good

Beautiful property, great staff, very helpful. Good food. Chef was really nice. I requested a glass of fresh juice and he kindly made me one. I slipped on wet floor during our stay as there was a pool of water on the floor by one of the automatic access doors into the lobby. The door opened and I stepped in, slipped and landed on my back. Apparently they were cleaning the floor in the area. The issue was that there was so much water being used to clean the floor. As there was a wet floor sign on the side, I carefully stepped in but I didn't expect a pool of water by an automatic door which was not deactivated or locked to prevent access. The staff immediately came to my aid and one of their senior staff spoke with me. I highlighted the health and safety issue with their cleaning process to her as a few of us had noticed pools of water on the floor each time an area was being cleaned. With children running around and a few other people in our group having slipped but fortunately not had a fall, I thought this was a dangerous way to clean their floors. She said the issue will be looked into.
AyoOluwa Oluwaseyi, 3-night trip

2/10 Poor

Service is 0. Our room was not ready for 3 pax. Need to beg them to bring till 01 am. So far from 4 stars !!
Yulia, 2-night trip

4/10 Fair

This hotel states its all inclusive but you get no water or anything in your room, you have to beg for towels for your room, everything at the hotel stops at 7pm so there is no nightly entertainment. If your first language is English then it will be hard to read what the food is..the dinning is very limited they have one restaurant that gets booked up so fast you are forced to eat at the buffet, there are flys everywhere in the food area, flys in the food and all over the eating areas. Our room had a terrible sewage smell we called the front desk they sent some one up to fix the issue and the smell came back and was on the second floor. For the price you pay you would think all inclusive means at least having water in your room not having to go to the bar to get bottles. The staff was helpful and friendly but the hotel it self was bad.
Anthony, 4-night trip