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Interservice Hotel

Photo gallery for Interservice Hotel

Property entrance
Balcony
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi

Overview of Interservice Hotel

Interservice Hotel

3.5 star property
3.5-star hotel with restaurant, near Embassy of the United States

7.0/10 Good

4 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Refrigerator
  • Restaurant
  • Bar
Map
Gogonyo Rd, Nsambya, Kampala

Room options

About this area

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 64 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Matooke Restaurant - 5 min walk
  • Le Chateau Brasserie Belge - 5 min walk
  • 3 Monkeys - 11 min walk
  • Palm Cafe - 16 min walk
  • Fuego - 18 min walk

About this property

Interservice Hotel

Interservice Hotel offers an airport shuttle (available on request). Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a sauna and a steam room. The shopping and walkability get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 32 rooms

Arriving/Leaving

  • Check-in time starts at 11 AM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (during limited hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Breakfast available each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Sauna
  • Steam room

Languages

  • English

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Turndown service

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 30 per room

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property accepts credit cards.

Also known as

Interservice Hotel Hotel
Interservice Hotel Kampala
Interservice Hotel Hotel Kampala

Frequently asked questions

Does Interservice Hotel offer free cancellation for a full refund?
Yes, Interservice Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Interservice Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Interservice Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Interservice Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Interservice Hotel?
Yes, an airport shuttle is available. The charge is USD 30 per room.
What are the check-in and check-out times at Interservice Hotel?
You can check in starting at 11 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Interservice Hotel and nearby?
Interservice Hotel has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Interservice Hotel?
Yes, there's an on-site restaurant that offers local and international cuisine. Nearby restaurants include Matooke Restaurant (5-min walk), Le Chateau Brasserie Belge (5-min walk) and 3 Monkeys (11-min walk).
Does Interservice Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Interservice Hotel like?
Interservice Hotel is located a short 11-minute walk from Embassy of the United States. The local area is considered walkable, as well as being good for shopping.

Reviews

7.0

Good

9.3/10

Cleanliness

9.3/10

Staff & service

9.0/10

Amenities

8.7/10

Property conditions & facilities

Reviews

2/10 Poor

Jenna, 15-night trip
Verified Expedia guest review

8/10 Very good

Exceptionally clean hotel. Good location for my work purposes. Right price. Only negative is that it was a bit noisy from road traffic. Good restaurant.
1-night business trip
Verified Expedia guest review

10/10 Exceptional

The breakfast buffet/menu service is very good, and British influenced. Bring your own black pepper though. Again, very British and European style accomodations. No air conditioning but easy to acclimate to. Overall, an outstanding property that allowed me to focus on my vist.
5-night family trip
Verified Expedia guest review

8/10 Very good

Nice and clean
The whole place was kept clean, the bedding were cleaned and neatly made, except for the dinning room, a few time crumbs were noted on unoccupied tables, tables which where previously occupied by other people. For infection control the table clothes need to be changed for each group of clients.
Juliet, 16-night trip
Verified Expedia guest review