I rarely write hotel reviews, but this place truly deserves one. It’s honestly one of the few hotels I have ever appreciated this much.
First of all, the cleanliness is absolutely impeccable. Everything is perfectly maintained and spotless. The style and overall atmosphere are what make the place even more special: the vibe is incredibly warm, welcoming, and almost feels like being at home.
The staff is wonderful — always kind, attentive, and ready to help with anything. They speak excellent English, and we were even lucky enough to find staff members who spoke Italian, so communication was effortless.
I mentioned that I have a gluten intolerance, and they immediately made sure I had great options both at breakfast and during their afternoon tea time. The gluten-free cakes were incredible: soft, creamy, perfectly balanced — I would have never guessed they were gluten-free. They also had tapioca and pão de queijo, which were delicious.
The breakfast buffet is definitely on a much higher level compared to many others we tried in Brazil. Everything feels artisanal, fresh, and very high quality.
Overall, a truly special place that makes you feel cared for and welcomed from the moment you arrive. I would absolutely come back.