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Riad Karmela Princesse

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Indoor pool
Indoor pool
Junior Suite, Terrace | Terrace/patio
Junior Suite, Terrace | Terrace/patio
1 bedroom, premium bedding, minibar, in-room safe

Overview of Riad Karmela Princesse

VIP Access

Riad Karmela Princesse

4.5 star property
Luxury riad with indoor pool, near Jemaa el-Fnaa

9.8/10 Exceptional

40 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Lounge area
  • Separate bedrooms
Map
4 Derb El Ferrane, Rue Azbezt, Ben Salah, Medina, Marrakech, 40000

About this area

What's nearby

  • In Medina
  • Jemaa el-Fnaa - 8 min walk
  • Majorelle Gardens - 25 min drive
  • Avenue Mohamed VI - 17 min drive

Getting around

  • Marrakech (RAK-Menara) - 22 min drive
  • Marrakech Central Station - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Dar Tazi - 6 min walk
  • Café des Epices - 7 min walk
  • Le Foundouk - 7 min walk
  • Nomad - 7 min walk
  • Café Kessabine - 7 min walk

About this property

Riad Karmela Princesse

Riad Karmela Princesse puts you within a 10-minute drive of Jemaa el-Fnaa and offers an airport shuttle (available 24 hours) for EUR 15 per room. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights at this luxurious riad include an indoor pool, a bar/lounge and a steam room. Fellow travellers say good things about the helpful staff and location.

Languages

Arabic, English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • Children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • An indoor pool
  • Spa services
  • Steam room

Languages

  • Arabic
  • English
  • French
  • German
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

Dining

On-site venue – This restaurant specialises in local cuisine and serves breakfast and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.5 per person, per night
  • Christmas Eve (24 December) gala dinner per adult: EUR 50
  • New Year's Eve (31 December) gala dinner per adult: EUR 80

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 15 per room (one way)

Children & extra beds

  • Rollaway beds are available for EUR 25.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Riad Karmela Princesse Riad
Riad Karmela Princesse Marrakech
Riad Karmela Princesse Riad Marrakech

Frequently asked questions

Does Riad Karmela Princesse offer free cancellation for a full refund?
Yes, Riad Karmela Princesse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Riad Karmela Princesse?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Riad Karmela Princesse?
Yes, there's an indoor pool.
Are pets allowed at Riad Karmela Princesse?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Riad Karmela Princesse?
Sorry, there's no on-site parking at Riad Karmela Princesse.
Is an airport shuttle service offered by Riad Karmela Princesse?
Yes, an airport shuttle is available. The charge is EUR 15 per room one way.
What are the check-in and check-out times at Riad Karmela Princesse?
You can check in starting at 2:00 PM. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Riad Karmela Princesse?
No, this riad doesn't have a casino, but Le Grand Casino de la Mamounia (8-min drive) and Casino de Marrakech (17-min drive) are both nearby.
What is there to do at Riad Karmela Princesse and nearby?
Riad Karmela Princesse has an indoor pool and a steam room, as well as spa services and a garden.
Are there restaurants at or near Riad Karmela Princesse?
Yes, there's an on-site restaurant that offers local cuisine. Nearby restaurants include Dar Tazi (6-min walk), Café des Epices (7-min walk) and Le Foundouk (7-min walk).
What's the area around Riad Karmela Princesse like?
Riad Karmela Princesse is in Medina, a short 8-minute walk from Jemaa el-Fnaa and 13 minutes' walk from Bahia Palace. The local area is considered walkable, as well as having good nightlife.

Overall score and ratings

9.8

Exceptional

9.8/10

Cleanliness

9.9/10

Staff & service

9.3/10

Amenities

9.5/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very good

The staff were very friendly, helpful and place was very nice.
Fouad, 1-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Ebookers guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Jaynesh Lalji, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

10-night trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

10/10 Exceptional

Daniella, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The staff we amazing. They were very helpful and Friendly. They helped us with many things and gave us great guidance and advice
4-night family trip
Verified Expedia guest review

10/10 Exceptional

pleasant experience after some problems
Initially messed up with wrong room allocation for two nights. after several complaints the owner sorted everything out. Staff were excellent and service was excellent. Overall, we had a very pleasant and enjoyable experience.
Faqir, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This is a truly wonderful Riad in the heart of Marrakech. It is spacious, clean and well decorated. Most of all, the staff are amazingly helpful, gracious, warm and kind. Nothing is too mych trouble for them. They gave us useful advice about where to go and arranged a three day trip to the Sahara for us, which we would definitely recommend. The around around the Karmela Princesse is busy and noisy, but the hotel itself is like an oasis of calm. We have just left and already wish we could return.
13-night family trip
Verified Expedia guest review