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Hostal Muller

Photo gallery for Hostal Muller

Front of property
Traditional Apartment, 1 Bedroom | Terrace/patio
Standard Twin Room, 2 Single Beds, Private Bathroom | Free WiFi, bed sheets
Standard Twin Room, 2 Single Beds, Private Bathroom | Free WiFi, bed sheets
Standard Double Room, 1 Double Bed, Private Bathroom | Free WiFi, bed sheets

Overview of Hostal Muller

Hostal Muller

3.5 star property
City centre hostal within easy reach of Pucon Beach
9.6 out of 10 Exceptional
9.6/10 Exceptional

56 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Airport transfer
  • Parking available
  • Free WiFi
  • Child-friendly activities
Map
Arauco 560, Pucón, de la Araucania, 4920461
Main amenities
  • Housekeeping (on request)
  • Near the beach
  • Lazy river
  • Beach umbrellas
  • Beach towels
  • Airport drop-off service
  • Terrace
  • Coffee/tea in a common area
  • Garden
  • Library
  • Reception fireplace
  • Communal living room
Feel at home
  • Garden
  • Terrace
  • BBQ(s)
  • Limited on-site parking
  • Lazy river
  • Hairdryer

Room options

About this area

What's nearby

  • Heart of Pucón

Getting around

  • Airport drop-off service

Restaurants

  • Madd Goat Coffee Roasters - 3 min walk
  • Piedranegra - 3 min walk
  • Panadería El Volcán - 4 min walk
  • Mamas & Tapas - 2 min walk
  • La Fábrika - 3 min walk
Map

About this property

Hostal Muller

Hostal Muller offers airport drop-off service (available on request). Guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and downhill skiing, and free perks include WiFi and full breakfast daily between 9:00 AM and 11:00 AM. Other features include a lazy river, a terrace and a garden. Fellow travellers like the helpful staff and central location.

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 8 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 PM
  • Express check-out available
  • Minimum check-in age – 15
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 9:00 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking is limited

Transfers

  • Airport drop-off from 8:00 AM to 8:00 PM*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free full breakfast each morning 9:00 AM–11:00 AM
  • Coffee/tea in a common area
  • BBQs
  • Shared microwave
  • Shared fridge
  • Water dispenser

Travelling with children

  • Lazy river

What to do

  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Zip-lining nearby
  • Snowboarding nearby
  • Hot springs nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Beach towels
  • Beach umbrellas

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • Communal living room
  • Lazy river

Accessibility

  • Accessible airport shuttle

Room amenities

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Soap
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Housekeeping (on request)

Special features

Spa

There are hot springs open between 12:30 PM and 8:00 PM.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per person
  • Credit card charges are subject to an extra charge of 4 per cent

Renovations and closures

The property is closed between 21 December and 2 January.

Children & extra beds

  • Rollaway beds are available for USD 25.0 per day
  • Airport shuttle service for children costs USD 25

Pool, spa, & gym (if applicable)

  • Hot springs access available from 12:30 PM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hostal Muller Pucón
Hostal Muller Hostal
Hostal Muller Hostal Pucón

Frequently asked questions

Is Hostal Muller currently open?
The property is closed between 21 December and 2 January.
How much does it cost to stay at Hostal Muller?
As of 2 June 2023, prices found for a 1-night stay for 2 adults at Hostal Muller on 5 June 2023 start from €47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hostal Muller offer free cancellation for a full refund?
Yes, Hostal Muller does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hostal Muller?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hostal Muller?
Sorry, pets aren't allowed.
Is parking offered on site at Hostal Muller?
Yes. Parking spaces may be limited.
Is an airport shuttle service offered by Hostal Muller?
Yes, a shuttle from the hotel to the airport is available from 8:00 AM to 8:00 PM on request. The charge is USD 25 per person.
What are the check-in and check-out times at Hostal Muller?
You can check in from 3:00 PM - 11:00 PM. Check-out time is 11:00 AM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hostal Muller?
No, this hostal doesn't have a casino, but Enjoy Pucon Casino (12-min walk) is nearby.
What is there to do at Hostal Muller and nearby?
During the winter, enjoy nearby recreation such as downhill skiing and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation nearby includes hot springs, casino gaming and cave exploring. Enjoy amenities such as a lazy river, a picnic area and a garden.
What's the area around Hostal Muller like?
Hostal Muller is in the heart of Pucón, a short 12-minute walk from Enjoy Pucon Casino and 14 minutes' walk from Pucon Beach. Travellers say that the area is central and ideal for skiing.

Reviews

9.6

Exceptional

9.7/10

Cleanliness

9.7/10

Staff & service

9.4/10

Amenities

9.3/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice hotel
Nice hotel. I needed early breakfast and they left it in the refrigerator for me. It’s a short walk from town and serviced by the airport shuttle (at least from the airport). If you have an early flight, you may need other plans to get back to the airport (public bus or private shuttle).
Loren, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rebecca, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sally, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sally, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our hosts were wonderful and very helpful. We look forward to returning some day.
steve, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This is a wonderful place to stay; the owners clearly take pride in making it so. We were welcomed by our host who was very friendly and informative. The room we had was large and spacious, with some traditional decorative touches. It was very clean, and had nice sheets and towels. The bed was incredibly comfortable and cosy, giving a real home-from-home feel. The accommodation is secure and accessible at all times. Breakfast was served in the mornings in a nice lounge-dining room that could also be used during the day. Early breakfast was left out when required. Nothing we needed was more than a short walk away, including shops, good restaurants, tour companies and the bus station. If there is anything that we could suggest, it is for there to be some fruit with breakfast and for cereals/porridge to be left out for early breakfast; it would be very welcome before hikes and volcano climbing. Neither is enough to deduct anything from the hospitality and comfort. Highly recommended.
James, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very clean hostel with generous sized room and private bathroom. Very secure and only two blocks from the Main Street. Hosts were kind, helpful and organized. Highly recommend.
Eva, 4-night romance trip
Verified Expedia guest review

8/10 Very good

William, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fun times in Pucón
Nice place. We hiked the volcano and needed to be up early and they had breakfast waiting for us in the morning. The location is very convenient and walking to town is easy.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Home Away from Home
What a memorable and delightful experience to stay with the hosts Walter & Pola Muller! They truly have the gift of hospitality. They treated us with such warmth and kindness as if we were old friends. The Hostal itself is inviting and conveniently located. We could go back just because of their breakfast and the "dulce de leche" On a scale 0-10 we give them a 10. Carlos and Linda Saez, USA, March 13-14, 2019
carlos, 3-night family trip
Verified Hotels.com guest review