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The Alantara Sanur - CHSE Certified

Photo gallery for The Alantara Sanur - CHSE Certified

Aerial view
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of The Alantara Sanur - CHSE Certified

The Alantara Sanur - CHSE Certified

4.0 star property
4-star hotel in Denpasar with outdoor pool and restaurant

9.2/10 Superb

108 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Jalan Tirta Ening, No. 12, Denpasar, 80228
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free babysitting
  • Fitness centre
  • Pool bar
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Business centre
For families
  • Children stay free
  • Babysitting (free)
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • Waterbom Bali - 28 min drive
  • Kuta Beach - 30 min drive
  • Legian Beach - 40 min drive
  • Seminyak Beach - 16 min drive
  • Jimbaran Beach - 25 min drive
  • Double Six Beach - 35 min drive
  • Seminyak Square - 16 min drive
  • Nusa Dua Beach - 28 min drive
  • Bingin Beach - 62 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Bakso Balung Pak Rebo - 4 min walk
  • Dewata Minang - 13 min walk
  • Sanur Deli - 13 min walk
  • Juicy and Crispy - 5 min walk
  • Jawa Moro Seneng Bu Slamet Warung - 13 min walk
Map

About this property

The Alantara Sanur - CHSE Certified

The Alantara Sanur - CHSE Certified offers an airport shuttle (available 24 hours) for IDR 325000 per vehicle one-way. Guests can grab a bite to eat at the restaurant, or indulge in massages, aromatherapy or manicures and pedicures. Other highlights at this upmarket hotel include an outdoor pool, a poolside bar and a fitness centre. Fellow travellers like the pool and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 11:00 PM
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Free babysitting

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Free babysitting

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Accessible airport shuttle

Languages

  • English

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Pesisi Restaurat – On-site restaurant.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately IDR 200000 for adults and IDR 150000 for children
  • Airport shuttle service is offered for an extra charge of IDR 325000 per vehicle (one-way. Maximum occupancy 4)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Rollaway beds are available for IDR 550000.0 per night
  • Airport shuttle service for children up to age 17 costs IDR 325000 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Policies

<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

The Alantara Sanur
The Alantara Sanur by Pramana
The Alantara Sanur CHSE Certified
The Alantara Sanur - CHSE Certified Hotel
The Alantara Sanur - CHSE Certified Denpasar
The Alantara Sanur - CHSE Certified Hotel Denpasar

Frequently asked questions

Does The Alantara Sanur - CHSE Certified offer free cancellation for a full refund?
Yes, The Alantara Sanur - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Alantara Sanur - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Alantara Sanur - CHSE Certified?
Yes, there's an outdoor pool.
Are pets allowed at The Alantara Sanur - CHSE Certified?
Sorry, pets aren't allowed.
Is parking offered on site at The Alantara Sanur - CHSE Certified?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by The Alantara Sanur - CHSE Certified?
Yes, an airport shuttle is available. The charge is IDR 325000 per vehicle one-way.
What are the check-in and check-out times at The Alantara Sanur - CHSE Certified?
You can check in from 2 PM - 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at The Alantara Sanur - CHSE Certified and nearby?
The Alantara Sanur - CHSE Certified has an outdoor pool and a fitness centre, as well as spa services and a garden.
Are there restaurants at or near The Alantara Sanur - CHSE Certified?
Yes, there's an on-site restaurant, Pesisi Restaurat.
Does The Alantara Sanur - CHSE Certified have any outdoor private spaces?
Yes, every room features a balcony or patio.

Reviews

9.2

Superb

9.6/10

Cleanliness

9.5/10

Staff & service

9.4/10

Amenities

9.5/10

Property conditions & facilities

9.9/10

Eco-friendliness

Reviews

10/10 Exceptional

This is my second time back to Bali and Lembongan in the lady 2 months! I did look at other hotels listed on Hotels.com and came back to the Palms Grove!! super was here and remembered me from over 2 months ago and asked about my family… I would highly recommend this beautiful resort!!! I even extended my trip!
Phil, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thank you for the upgrade!
Ginna, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Christa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very relaxing holiday away from the hustle & bustle. Good breakfast with lots of choice. Ate every night in Pesisi restaurant overlooking the pool, good food in perfect surroundings served by the wonderful Balinese staff - couldn’t fault the place, fantastic value. Jim, Perth
James, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

susan kim, 4-night trip
Verified Lastminute guest review

10/10 Exceptional

A wonderful resort
What a wonderful resort. Fantastic staff, all super helpful, attentive and welcoming. The restaurant was excellent, breakfast was fantastic and we really appreciated the complimentary afternoon tea. The cultural night and the acoustic Performances were terrific for an evening in. The accompanying buffets were delicious. The pool is so clean and fresh and was the centre of many of our activities. Our room was was beautiful, the bed was so comfortable. Our room was spotless and very well appointed- the gardens and grounds were lush and beautifully maintained. The spa was a divine indulgence, brilliant and offered a range of treatments with first class service. The 2 Hourly shuttle to town was very convenient for popping into the town centre and returning to enjoy the comforts of the resort. This was a much needed relaxation and wind down holiday and the Alantara and staff provided all that we needed. I really liked having the cat and I love that the staff care for them. I loved everything about the Alantara and would return in a heartbeat.
View of the pool from our room
Poolside
A lovely personalised welcome letter and offering
The Beef Rendang was delicious as was all of the food
Janet, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

We absolutely loved our stay at this hotel. Our room was pristine. The area was safe and in a great location. The shuttle service was a plus and the food at the hotel was delicious. My daughter and I will for sure stay again. Bali you are forever in our hearts 💓
Karla, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Garden of Eden come true
Carl, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good food and spa
Larry, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very comfortable and welcoming place
Olivia, 1-night trip
Verified Expedia guest review