The hotel is in the Pondicherry Territory- not in the town of Pondicherry and is close to Auroville. The photo depicting the hotel is not truthful. The staff tried but didn't understand that I wanted a wifi password that worked, I was given the wrong password twice, on the third try finally I got onto the wifi!
The restaurant is basic and there was confusion about the menu choices, there are two different menus, only one has the specials from the specials board. We were served a brownie before our main course even though we didn't order it and we couldn't eat it but we were still charged for it. Breakfast is included in the room rate but isn't served until 8.30am. The breakfast was a mixture of Indian breakfast food and western continental breakfast.
The rooms were basic and a bit rundown, there is a microwave, crockery, cutlery and electric kettle, no fridge. The toilet paper in my bathroom was wet from the previous guest shower. There was no information in the room about the wifi and room service and reception numbers, the staff keep insisting there was. The staff insisted that the hotel is close to the beach the Auroville beach is 3 kms from the hotel, that is not close!
We will not be staying at this again.
